Senior Insight

What Is Senior Insight?


Senior Insight is a cloud-based electronic health record (EHR) software tailored for senior housing and long-term care facilities. The software aims to simplify resident services coordination, documentation workflows, and back-office operations through its comprehensive platform. It offers solutions like eMAR, customizable assessments, activity tracking, and billing/payment integrations to help streamline processes and promote quality care.

What Is Senior Insight Best For?

Senior Insight truly shines in resident care coordination and satisfaction tracking. Its mobile-friendly platform allows staff to document activities, take notes, and chat securely from any location. Custom assessments and integrations with pharmacy systems further aid in care plan development and compliance. Staff can focus on residents knowing all documentation is centralized.

Senior Insight Pricing

Senior Insight cost is based on a customer’s needs and requirements. Get in touch with us to discuss customized Senior Insight pricing plans.

Senior Insight Integrations

The EHR seamlessly connects with electronic medication administration records (eMAR), pharmacy, and lab systems for a complete clinical workflow. It also integrates with accounting solutions like QuickBooks to simplify billing.

How Does Senior Insight Work?

Here’s how to get started with the software after its successful installation:

  • Create user accounts for your staff and assign appropriate permissions and roles
  • Set up details for your organization like name, address, and contact
  • Import existing resident records from previous systems or create new ones
  • Customize assessments, forms and templates as per your needs
  • Start medication administration and daily activity tracking for residents
  • Enter notes and care plans and update resident profiles
  • Manage census, billing and payment collections
  • Leverage integrated systems like pharmacy, lab etc., for documentation
  • Run dashboard reports to track outcomes, generate invoices and more

Get a visual walkthrough of these steps by booking a today free Senior Insight demo!

Who Is Senior Insight For?

The software is used by:

  • Senior housing providers
  • Healthcare technology companies
  • Nurses
  • Caregivers
  • Administrators and other staff members at senior housing communities
  • Assisted living facilities
  • Nursing homes

Senior Insight Features

The following are some of the more advanced features of Senior Insight EHR software:

  • Electronic Medication Administration Records (eMAR)

The eMAR feature allows nurses to electronically document medications administered to residents on a schedule or as-needed basis. Physicians can e-prescribe medications which then populate the eMAR. Any allergy interactions are flagged for safety. Residents receive their dosages on time due to real-time documentation. Pharmacy interfaces ensure accurate records for compliance.

  • Customizable Assessments

Assessments can be tailored to your organization's specific needs with customizable templates, forms and workflows. Each facility can choose the appropriate assessments required for different resident case types. Conditional logic allows for the tracking of the progress of a care plan. Staff can complete assessments during admissions, updates or care conferences. All assessment data is securely stored in one centralized place for easy reference.

  • Activity Tracking

Roommates and activities can be documented against each resident's daily routine. Caregivers record tasks like meals, therapy, transportation and events. Sensors integrate with activity tracking for additional insights. Custom forms capture personal care needs accurately.

  • Secure Chat

HIPAA compliant messaging between care teams and residents improves collaboration. Staff can have group chats or direct conversations while the messages are stored within the resident's records. Attachments like images or documents augment communication. Role based permissions control internal and external access for privacy.

  • Notes And EHR

The feature provides a holistic view of all initial admission dates, records, notes, care plans, physician orders, and health details of residents. The information is stored in their integrated electronic healthcare record (EHR), where authorized caregivers can populate progress notes across settings. External documents upload easily. Users stay updated via notification alerts.

  • Census And Billing

Resident census and bed management visualizes capacity in real-time. Insurance and payment details sync with the accounting interface. Invoices generate automatically from admission to discharge. Aged receivables and invoices are tracked. Statements export to popular billing formats.

Is Senior Insight Right For You?

Today's connected world comes with risks, and your resident records deserve robust protection. As HIPAA-compliant software, Senior Insight is professionally designed and administered with security as the top priority. Your data is safeguarded using bank-grade encryption for authorized access only. Regular audits and updates ensure your system meets the latest standards.

Flexible yet powerful, Senior Insight easily scales with your community's needs. Whether you have a handful of residents now or plan exponential growth, its architecture has you covered. Launch with just the essential modules and add integrations, users or advanced features seamlessly as you require them. Cloud hosting eliminates hardware overhead and provides instant access from anywhere via any device.

Still not sure if it's the right choice for you? Contact us at (315) 215-3447 and let our experienced team assist you in making an informed decision.



  • Intuitive mobile and web interfaces with flexible, customized assessments 
  • Steeper learning curve for complex facilities, according to Senior Insight reviews
  • Response phone call within 24 hours, ensuring high customer satisfaction
  • No free version for small organizations
  • Robust reporting and analytics along with integrations with pharmacy and billing systems

Senior Insight Features


Appointment Management/Scheduling




Patient Portal


Compliance Tracking


Customizable Forms/Reports


Document Management


Lab Integration


Online Payments


Immunization And Allergy Tracking


Mobile App




Order Management


Reporting And Analytics


Billing And Invoicing


Insurance Eligibility Verification


Claims Management


Inventory Management


Referral Management




Patient Demographics

Today's most popular FAQs

Does Senior Insight have an app?

Yes, in addition to a web application, the Senior Insight team provides native applications for both Android and iOS devices to enable Mobility for its users.

Does Senior Insight support mobile devices?

Yes, Senior Insight offers both a responsive web application and native Android and iOS apps to allow on-the-go access on mobile devices like tablets and phones.

How can senior citizens and their families get their queries answered without visiting the office?

Senior citizens and their families can get all their queries answered with just a phone call to our senior pricing analyst. They do not need to visit our office in person saving their time.

How much does Senior Insight cost?

Senior Insight pricing varies based on the number of users and features/modules required. We provide a free quote and demo to understand individual needs.

Is Senior Insight free?

No, Senior Insight is not offered for free. It has various paid pricing plans depending on the number of users and features needed for an organization.

What languages does Senior Insight support?

Senior Insight currently supports English as it is developed keeping the US healthcare infrastructure and regulations in mind.

What level of support does Senior Insight offer?

Completing service plans for senior care requires excellent customer service. Senior Insight EHR offers 24/7 phone and email support from their customer success team to help customers with any technical or operational issue.

Who are the typical users of Senior Insight?

The typical users of Senior Insight software are nurses, caregivers, administrators and other staff members at senior housing communities, assisted living facilities and nursing homes.

Senior Insight Pricing


Small Organization


Within Budget


Medium Organization


Within Budget


Large Organization


Within Budget

Senior Insight reviews

There are no reviews for this product.