Sevocity EHR Reviews

Overall Rating

51 Reviews

Excellent
73%
Good
24%
Average
4%
Poor
0%
Terrible
0%
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Christina F.
Medical Practice
10+ Employees
December 2024
Looks professional but does not work
December 2024
Looks professional but does not work
Christina F.
Medical Practice
10+ Employees

Pros thumbs-up

It presents a professional appearance, but I find it fails to function professionally; I feel this could have been an excellent program.

Cons thumbs-down

I find it doesn't h andle a company's daily operations reliably and frequently throws errors, which disrupts our workflow.

Mary R.
Medical Practice
50+ Employees
December 2024
Great trainer and timely feedback
December 2024
Great trainer and timely feedback
Mary R.
Medical Practice
50+ Employees

Pros thumbs-up

I'm really impressed by the trainer and the prompt, timely feedback that we consistently receive, which makes onboarding and troubleshooting much smoother for our team.

Cons thumbs-down

We really miss the ability to send texts to patients, since we need to notify them about upcoming appointments and make sure they know when their scheduled visits are.

Valyssa W.
Medical Practice
50+ Employees
March 2024
Ease of use with quick communication
March 2024
Ease of use with quick communication
Valyssa W.
Medical Practice
50+ Employees

Pros thumbs-up

What I really appreciate is how intuitive the interface is and how snappy the whole system runs, which makes daily tasks less of a hassle and I also value how it facilitates communication between our team and patients. I also find it convenient that multiple encounters can be open at once and new hires pick it up quickly during training.

Cons thumbs-down

Honestly, there isn't much I dislike about Sevocity; it's a solid program that has made our office far more efficient and overall I'm pleased with how it functions. If I had to pick one area for improvement, it would be adding the option to go back and pull up messages after they've been sent, because being able to reference past correspondence would be very helpful.

Keianna L.
Hospital and HealthcCare
50+ Employees
March 2024
Easily accessible and easy to navigate
March 2024
Easily accessible and easy to navigate
Keianna L.
Hospital and HealthcCare
50+ Employees

Pros thumbs-up

At first I hesitated, yet I found the interface very straightforward to navigate.

Cons thumbs-down

Unfortunately I can't connect with other hospitals' EHR.

Melinda E.
Medical Practice
10+ Employees
March 2024
User-friendly registration and scheduling
March 2024
User-friendly registration and scheduling
Melinda E.
Medical Practice
10+ Employees

Pros thumbs-up

For my workflow, the registration and scheduling features feel very user-friendly, which helps speed up patient check-ins and appointment management without much hassle.

Cons thumbs-down

I'm still getting up to speed with the Orders and Referrals portion of the system, so those areas feel unfamiliar and I haven't mastered them yet.

Lisa V.
Medical Practice
10+ Employees
March 2024
Clear communication and follow-up
March 2024
Clear communication and follow-up
Lisa V.
Medical Practice
10+ Employees

Pros thumbs-up

What I appreciated most was the team's clear communication combined with thorough training and ongoing follow-up, which together made the transition and learning curve much more manageable.

Cons thumbs-down

At this point we haven't run into any negatives, since our organization is still new to the platform and hasn't been using it long enough to reveal any issues.

Tamika R.
Hospital and HealthcCare
10+ Employees
March 2024
find it pretty basic to use
March 2024
find it pretty basic to use
Tamika R.
Hospital and HealthcCare
10+ Employees

Pros thumbs-up

I've noticed that navigating the system is remarkably straightforward, allowing me to move between functions quickly without getting lost.

Cons thumbs-down

Currently, I don't find anything I dislike about it, as it meets my needs and hasn't presented any issues so far.

Cindy G.
Medical Practice
10+ Employees
July 2023
User-friendly for all users
July 2023
User-friendly for all users
Cindy G.
Medical Practice
10+ Employees

Pros thumbs-up

For me, Sevocity feels very intuitive and straightforward to use, making navigation simple for everyone on the team, including providers.

Cons thumbs-down

One drawback I notice is the way we retrieve our MIPS reports; I wish there were a centralized dashboard that let me and my colleagues glance at key metrics quickly without digging through menus.

Stephanie B.
Medical Practice
10+ Employees
May 2023
The simplicity of the system
May 2023
The simplicity of the system
Stephanie B.
Medical Practice
10+ Employees

Pros thumbs-up

What I appreciate is how straightforward the interface is; even without any prior instruction, I was able to figure out how it works without much trouble.

Cons thumbs-down

At times I feel the charting capabilities lack enough depth and would benefit from being somewhat more detailed than they are now.

Stephanie J.
Medical Practice
10+ Employees
May 2023
Easy to use with great service
May 2023
Easy to use with great service
Stephanie J.
Medical Practice
10+ Employees

Pros thumbs-up

In my experience, the EMR is really straightforward to navigate and the support team consistently responds to questions while offering thorough onboarding and training for our new staff.

Cons thumbs-down

I've noticed that some features require several separate steps to complete and I think those processes could be simplified to eliminate unnecessary stages.