AURA Sigmund EMR

AURA Sigmund EMR Pros & Cons

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

AURA Sigmund EMR Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

Is Sigmund EMR cloud-based?

Yes, Sigmund EMR is cloud-based.

What languages does Sigmund EMR support?

Sigmund EMR supports the English language.

What level of support does Sigmund EMR offer?

Sigmund software provides support via customer portal, phone, fax, and form submission.

What type of pricing plans does Sigmund EMR offer?

The pricing of Sigmund EMR software is flexible and can be tailored according to your needs. Click Get Pricing for a personalized quote.

Who are the typical users of Sigmund EMR?

The primary users of Sigmund EMR include health care clinicians, addiction treatment, substance abuse, and mental health centers.

AURA Sigmund EMR Reviews

Overall Rating

37 Reviews

Excellent
27%
Good
41%
Average
11%
Poor
5%
Terrible
16%
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Christopher C.
Mental Health Care
N/A Employees
June 2026
User friendly design
June 2026
User friendly design
Christopher C.
Mental Health Care
N/A Employees

Pros thumbs-up

The program feels very user friendly. Having used Kipu and Best Notes before, this one seems to offer a really nice middle-ground value between the two.

Cons thumbs-up

Getting even small corrections made is very difficult. I have to submit an IT ticket, wait for a reply and go through several back-and-forth conversations just to update a simple note.

Justin C.
Hospital & Health Care
N/A Employees
February 2026
compliance visibility changed everything!
February 2026
compliance visibility changed everything!
Justin C.
Hospital & Health Care
N/A Employees

Pros thumbs-up

Hands down, the strongest part of using this software has been the compliance guardrails along with the complete visibility into our data. It has allowed us to weave compliance directly into service delivery and chart updates through the built-in safeguards in the system. On top of that, it gives us access to data across almost every part of the care journey, including scheduling, service delivery, billing and collections. There is really no area where we feel blocked from getting the information we need to understand performance better. That level of visibility was a true gamechanger for our organization because it gave us the insight to understand the business on a much deeper level and clearly showed where adjustments and improvements were needed. Without this software, we would not have the same level of data-driven management that we rely on today.

Cons thumbs-up

At the same time because it aims to be a one-stop solution for so many parts of the business some areas do not feel as advanced as other products on the market. The CRM and patient engagement features for example, fall noticeably short compared to competing platforms. There are also workflows especially around scheduling, that could be organized quite a bit to cut down on the number of clicks required. That has remained a consistent point of feedback from our center-based staff.

Aimee C.
Mental Health Care
N/A Employees
February 2026
Outstanding customer service!
February 2026
Outstanding customer service!
Aimee C.
Mental Health Care
N/A Employees

Pros thumbs-up

Working through implementation, the support we received from the team especially from that one representative, made a real difference! As the project manager, I partnered closely with her and she was an outstanding source of support for both me and our team throughout the entire rollout. Right from the start, she brought clarity to the process and stayed responsive, dependable and genuinely committed to helping us succeed. She didn't just fix issues as they came up, she helped our team understand the system well enough to become confident and self-sufficient using it. Her approach helped cut through confusion and kept things from stalling out. That steady follow through lowered stress and improved efficiency during a very critical period of change for us. She consistently met us where we were, took time to listen and understand our workflows and challenges, anticipated potential obstacles and offered thoughtful solutions or helped guide us toward them. She also pushed us to think more clearly, take ownership and learn the system the right way. What made her and the implementation team so effective was the combination of deep expertise and a genuine investment in outcomes. Every member of the team seemed to care not only that the system functioned properly but that the people using it felt capable and confident. They provided the tools, guidance and follow-through we needed to be successful. Their support during training and afterward has improved our workflows, helped us identify and reduce errors and raised the standard for how we operate within the EHR.

Cons thumbs-up

Really isn't much I dislike but there are a few things I wish were available. One would be a detailed booklet explaining each "Staff Securities" option, along with step-by-step guidance for more specific security situations. For example, how to limit access to clients who are well known or high profile. I'd also like to see more flexible security configurations that better support privacy and confidentiality within the system. For instance, it would be helpful if other therapists could complete group notes for clients without being given access to the full client file. It would also be beneficial to have permissions that allow only supervisors to view notes created by other staff. Right now, it seems to be all or nothing since all staff within the program can view notes written by others. Another improvement would be having a clearer way to submit feedback on suggested features that could improve the user experience. Even better would be a process where user suggestions are actually reviewed, considered and possibly voted on by other users for inclusion in future releases.