SoftClinic GenX

SoftClinic GenX Pros & Cons

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

SoftClinic GenX Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

How much does SoftClinic GenX cost?

SoftClinic GenX offers flexible pricing based on the size and specialty of the practice and the modules opted for.

Is SoftClinic GenX cloud-based?

Yes, SoftClinic GenX is a cloud-based software.

What are the main features of SoftClinic GenX?

The main features of SoftClinic GenX include an appointment scheduler, patient registration, clinical modules, and reporting and data analysis.

What level of support does SoftClinic GenX offer?

SoftClinic GenX offers support via chat and phone.

Who are the main users of SoftClinic GenX?

The main users of the software are clinics and hospitals of various sizes. Furthermore, specialties like Cardiology, Gynecology, Pediatrics, General Surgery, Neurology, and Ophthalmology can also benefit from the platform.

SoftClinic GenX Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

SoftClinic GenX reviews

Overall Rating

10 Reviews

Excellent
20%
Good
40%
Average
10%
Poor
30%
Terrible
0%
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Dr Saurabh
Health, Wellness and Fitness
2-10 employees Employees
March 2019
Unsatisfactory Training and Poor Software Support
March 2019
Unsatisfactory Training and Poor Software Support
Dr Saurabh
Health, Wellness and Fitness
2-10 employees Employees

Pros thumbs-up

This software is suitable for small setups.

Cons thumbs-up

The software lacks proper training and the demo arrangements are poorly organized. The software support system is extremely poor, and the support staff can behave rudely when approached with problems. The support staff turnover is high, leading to a lack of understanding and unprofessional behavior.

Carol
Health, Wellness and Fitness
2-10 employees Employees
November 2018
Quick Response and Friendly Staff, Some Functionality Concerns
November 2018
Quick Response and Friendly Staff, Some Functionality Concerns
Carol
Health, Wellness and Fitness
2-10 employees Employees

Pros thumbs-up

I appreciate the quick response from the support team, and the functions available meet the basic operational requirements. The staff is friendly and helpful.

Cons thumbs-up

The software lacks a pop-up function to alert users of important things, such as ready lab results. The training provided is not always clear, and there have been delays due to the need for extensive consultations. Some issues referred to the developer remain unresolved even after six months. It is essential to be proactive in following up on pending issues.

Dr Ghanshyam
Hospital & Health Care
2-10 employees Employees
June 2018
User-Friendly Software with Limited Support Staff
June 2018
User-Friendly Software with Limited Support Staff
Dr Ghanshyam
Hospital & Health Care
2-10 employees Employees

Pros thumbs-up

This SQL-based software is user-friendly and offers good working speed. It is suitable for multi-specialty clinics and hospitals.

Cons thumbs-up

The software tends to stop working if a wrong field is entered, and it has frequent bugs. The limited support staff is inadequate to handle the increasing number of users.

Chaitali
Hospital & Health Care
51-200 employees Employees
March 2018
Set Pattern with Lack of Training
March 2018
Set Pattern with Lack of Training
Chaitali
Hospital & Health Care
51-200 employees Employees

Pros thumbs-up

The software is simple and easy to use, following a set pattern that covers major areas of a hospital.

Cons thumbs-up

The software lacks proper training and a user manual. The access control and audit trails are not well defined.

Habib
N/A
N/A Employees
March 2018
Disappointing Experience with Poor Fonts
March 2018
Disappointing Experience with Poor Fonts
Habib
N/A
N/A Employees

Pros thumbs-up

This software provides a comprehensive solution for clinical needs and includes helpful parameters like lab values. It also has a built-in pharmacy inventory, and the customer support is available round the clock.

Cons thumbs-up

The fonts used in the software are of poor quality, and the screen delicacy could use improvement. It also lacks speed and should incorporate features like bar code scanning, finger biometric identification, voice recognition typing, and SIM-supported call services. Language can be a barrier, so regional language options should be considered.

Dr Mayur
N/A
N/A Employees
March 2018
Easy to Use with Useful Features
March 2018
Easy to Use with Useful Features
Dr Mayur
N/A
N/A Employees

Pros thumbs-up

This software is easy to use and provides all the necessary features for daily documentation of OPD patients, IPD bed management, and more. It offers SMS and email integration for doctors and patients, making appointment intimation and admission processes smoother. The software also provides admission and finance SMS for administrative purposes.

Cons thumbs-up

Specific modules like IVF are not available in the software, and manual crosschecking is required in billing. Customization can be troublesome during implementation and may have financial implications.

Maulin
N/A
N/A Employees
November 2017
Good Patient Data Management with Occasional Shutdowns
November 2017
Good Patient Data Management with Occasional Shutdowns
Maulin
N/A
N/A Employees

Pros thumbs-up

The software effectively manages patient data and appointment arrangements, making it easy for secretaries to coordinate a large number of patients.

Cons thumbs-up

The software sometimes shuts down automatically if it is not used for a period of time, requiring a restart that can be time-consuming.

Lakshmi
N/A
N/A Employees
November 2017
Mixed Experience with User-Friendly Features
November 2017
Mixed Experience with User-Friendly Features
Lakshmi
N/A
N/A Employees

Pros thumbs-up

While the software is not very user-friendly, it is easy to use and allows effective management of patients and lab reports. The newer features like fingerprint recognition and lab interfaces are interesting, and being cloud-based adds to its convenience.

Cons thumbs-up

Although the software is easy to use, it lacks user-friendliness. The lab module needs to pay more attention to highlighting altered values. The advanced accounting functions are not as user-friendly as those in TALLY. The support team should be available 24/7 to address issues that require shutting down the system, which is not always possible during working hours.

Mrityunjay
Information Technology and Services
2-10 employees Employees
November 2017
User-Friendly with Excellent Service
November 2017
User-Friendly with Excellent Service
Mrityunjay
Information Technology and Services
2-10 employees Employees

Pros thumbs-up

The ease of use of this software is exceptional. All the features are readily accessible from the main screen, provided the appropriate rights are given. The product is economically priced, and the service provided is excellent.

Cons thumbs-up

There is room for improvement in the nursing notes and material consumption record functionalities.

Omondi James
Hospital & Health Care
51-200 employees Employees
November 2016
Simplicity and Integration at a Cost
November 2016
Simplicity and Integration at a Cost
Omondi James
Hospital & Health Care
51-200 employees Employees

Pros thumbs-up

The software stands out for its simplicity and integrated features.

Cons thumbs-up

The software is considered costly.