Solutionreach Software

What Is Solutionreach Software?  

Overview  

Solutionreach is a cloud-based patient engagement and communication software tailored for healthcare practices. It's a comprehensive solution designed to improve patient care, streamline office operations, and boost patient satisfaction. 

This software addresses several pain points in medical practices, such as missed appointments and inefficient communication. It offers features like appointment reminders, two-way texting, online scheduling, and review management to help practices stay organized and connected with patients. 

What Is Solutionreach Software Best For?  

One standout feature of Solutionreach EHR is its "Patient Recall" functionality. This feature enables healthcare practices to proactively reach out to patients for follow-up appointments, preventive care, and health maintenance. By automating patient recall, Solutionreach EHR helps practices ensure that patients receive timely and essential healthcare services, contributing to improved patient outcomes and overall practice efficiency. 

Solutionreach Software Pricing  

Solutionreach software cost is based on a customer’s needs and requirements. Get in touch with our customer support team to discuss custom Solutionreach software pricing plans. 

Solutionreach Software Integrations  

Solutionreach integrates with Epic, Kareo, ModMed, Allscripts, and Athenahealth. The software also offers the following third-party integrations: 

How Does Solutionreach Software Work?  

Here’s how to get started with the software after its successful installation:     

  • Log in to the dashboard and access patient information 
  • Send appointment reminders, birthday greetings, and other communications using customizable templates 
  • Enable patients to confirm or reschedule appointments through two-way texting 
  • Manage patient reviews and maintain a positive online presence 
  • Explore additional features for seamless communication 

The Solutionreach software demo takes you through all of these steps in more detail. 

Who Is Solutionreach Software For?  

Solutionreach is ideal for healthcare practices of all sizes, from small offices to large medical facilities. It caters to various specialties and niches within the healthcare industry, including:  

  • Dermatology 
  • Cosmetic Surgery 
  • Family Practice 
  • Gastroenterology 
  • OB/GYN 
  • Pediatrics 
  • Radiology 

Solutionreach Software Features  

The following are some of the more advanced features of the software:     

  • Patient Care Coordination 

Solutionreach EHR seamlessly integrates with your practice management software, allowing for efficient coordination of patient care. Case managers can easily access and update patient records, ensuring a holistic approach to healthcare. 

  • Secure Payment Processing 

Enhance patient satisfaction by offering a secure payment screen within the software. Patients can conveniently settle bills and co-pays online, improving the financial aspect of healthcare practices. 

  • Automated Patient Referrals 

Solutionreach Health automates the patient referral process, making it easy for providers to refer patients to specialists or other healthcare facilities. This feature ensures that patients receive timely and appropriate care. 

  • Message History Tracking 

Maintain a comprehensive record of all patient communications with message history tracking. This feature allows healthcare practitioners to review past interactions and make informed decisions. 

  • Group Messaging 

Improve communication within your office team by using group messaging. This feature enables efficient internal communication, ensuring that the entire healthcare team is on the same page. 

  • Customizable Templates 

SR (Solutionreach) Health provides customizable templates for various communication needs, from appointment reminders to health updates. This feature allows practices to tailor their messages to individual patient preferences and requirements, enhancing patient engagement. 

Is Solutionreach Software Right For You?  

Are you ready to revolutionize your patient communication and take your healthcare practice to the next level? Solutionreach has earned a reputation for excellence, with a roster of satisfied clients in the healthcare industry. Its commitment to security and scalability ensures it can grow with your practice. Plus, it offers add-ons to further customize your experience. 

Moreover, SR Health Platform offers general stability of SR sync software and connection to client (PM/EMR/EHR), along with features such as telehealth, itinerary, reports and forms (intakes and surveys). 

Still not sure if it's the right choice for you? Contact us at (315) 215-3447 and let our experienced team assist you in making an informed decision. 

Solutionreach Software Pricing Plans

  • Pro
  • Premium Add-Ons
  • Enterprise
Custom
Custom
Custom
  • Two-Way Texting
  • Batch Messaging
  • Automated Marketing and Education Campaigns
  • Refer a Friend
  • Website Chat Widget
  • Appointment Reminders (email, text, and voice)
  • Recall
  • Surveys
  • Text to Pay
  • Location Management
  • Team Chat
  • Mobile App
  • Reporting
  • Video Call / Telehealth
  • Online Patient Scheduling
  • Intake
  • Online Reputation Management
  • Review Invitations
  • Phone System
  • Caller Intelligence
  • Payment Technology
  • Message Center
  • Practice Select
  • User Credentials
  • Reporting API
  • Conversations
  • Propagate Unified Settings

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Solutionreach Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does Solutionreach software have an app?

Yes, Solutionreach provides a mobile app, making it even more convenient for healthcare practitioners to manage patient communication and engagement.

Does Solutionreach software support mobile devices?

Yes, Solutionreach software is compatible with mobile devices, allowing users to access its features on the go.

What features does Solutionreach software have?

Solutionreach software has the following features appointment confirmation and reminders, online scheduling, telehealth, patient surverys and more.

What level of support does Solutionreach software offer?

The level of support offered by Solutionreach includes 24/7 via phone calls, email, and live chat.

Who are the typical users of Solutionreach software?

The typical users of Solutionreach are the following specialties: OB/GYN, Pediatrics, Radiology, Dental, Eyecare practices, and Ophthalmology among others.

Solutionreach Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Solutionreach Software reviews

Overall Rating

200 Reviews

Excellent
30%
Good
20%
Average
25%
Poor
10%
Terrible
15%

Samantha

Health, Wellness and Fitness

2-10 employees

March 2024

Horrid Company

March 2024

Horrid Company

Samantha

Health, Wellness and Fitness

2-10 employees

Pros thumbs-up

When this program was functioning properly, it served as an adequate means of communication.

Cons thumbs-up

I found it very glitchy and resolving system issues was nearly impossible. They insisted there were no problems on their end or any record of my tech support calls.

Beth

Medical Practice

11-50 employees

February 2024

NOT FULLY COMPATIBLE WITH DENTRIX

February 2024

NOT FULLY COMPATIBLE WITH DENTRIX

Beth

Medical Practice

11-50 employees

Pros thumbs-up

The cost seemed fair for the product, and I was under the impression it was fully compatible with Dentrix.

Cons thumbs-up

Despite assurances of full compatibility with Dentrix, it falls short and lacks some features I need.

Debbie

Hospital & Health Care

11-50 employees

December 2023

Settled for Niche Industry Focused Platform

December 2023

Settled for Niche Industry Focused Platform

Debbie

Hospital & Health Care

11-50 employees

Pros thumbs-up

I appreciate their focus on our specific practice needs and their acknowledgment of shared challenges among clients seeking similar outcomes. Although not available 24/7, reaching them during work hours is relatively easy. The provided templates are basic but serve as a good starting point, especially for those with limited marketing background.

Cons thumbs-up

The platform's underdevelopment led to frequent issues requiring assistance. While support was accessible, solving a single task often took hours, and representatives seemed ill-equipped, offering generic articles that didn't address my concerns.

James

Hospital & Health Care

2-10 employees

December 2023

Avoid their long term contracts and fine print

December 2023

Avoid their long term contracts and fine print

James

Hospital & Health Care

2-10 employees

Pros thumbs-up

I was attracted to the promised price, which they assured would remain unchanged due to my involvement in beta testing. However, after the new management took over, they abruptly tripled the price within a year without any prior notice.

Cons thumbs-up

I felt trapped in an auto-renewing contract, and canceling was a nightmare. They continued billing me for months after I disconnected, blaming their servers for the oversight.

Justin

Hospital & Health Care

51-200 employees

November 2023

I've used better but it was ok

November 2023

I've used better but it was ok

Justin

Hospital & Health Care

51-200 employees

Pros thumbs-up

Their forms were user-friendly, but it seemed they recently entered the medical sector.

Cons thumbs-up

We encountered numerous minor issues that required troubleshooting.

Karen

Medical Practice

2-10 employees

November 2023

System is easy but doesn't do the job

November 2023

System is easy but doesn't do the job

Karen

Medical Practice

2-10 employees

Pros thumbs-up

I find the reporting features commendable and user-friendly, facilitating easy tracking of open rates and other pertinent campaign data.

Cons thumbs-up

I was deeply disappointed by the poor customer support and reliability. Their inability to acknowledge mistakes made it impossible to trust them, ultimately leading us to leave their service.

Olga

Medical Practice

2-10 employees

June 2023

Bad billing experince

June 2023

Bad billing experince

Olga

Medical Practice

2-10 employees

Pros thumbs-up

It offers the same features as comparable products from other companies, without any additional perks.

Cons thumbs-up

Service interruptions were rampant last year in 2022, but there have been improvements this year in 2023.

Nayeli

Health, Wellness and Fitness

2-10 employees

April 2023

Good tool

April 2023

Good tool

Nayeli

Health, Wellness and Fitness

2-10 employees

Pros thumbs-up

While we used it previously, we discovered it to be excessively expensive for our small office, despite its somewhat useful features.

Cons thumbs-up

Poor communication and pricing complexities made terminating the contract extremely challenging.

Jennifer

Health, Wellness and Fitness

2-10 employees

April 2023

DO NOT SIGN Up

April 2023

DO NOT SIGN Up

Jennifer

Health, Wellness and Fitness

2-10 employees

Pros thumbs-up

The reliability of this product varies greatly; it is a hit or miss.

Cons thumbs-up

The system stopped sending reminders for weeks, then inundated customers with excessive reminders. Its autosync feature didn't work as advertised, requiring manual syncing almost daily, with significant delays in reflecting schedule changes.

Delonna

Medical Practice

2-10 employees

January 2023

Stay away from Solutionreach

January 2023

Stay away from Solutionreach

Delonna

Medical Practice

2-10 employees

Pros thumbs-up

this software's performance has dwindled, with less than 5% of recipients receiving notifications. Despite being informed of the need for additional payment for T-Mobile, even our Verizon patients aren't receiving notifications. Moreover, the customer service leaves much to be desired.

Cons thumbs-up

When facing issues that rendered the system unusable, their only solution was to charge us more.