StrongBox RCM & Patient Finance

StrongBox RCM & Patient Finance Pros & Cons

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

StrongBox RCM & Patient Finance Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

Does Strongbox software offer a free trial?

No, Strongbox software does not offer a free trial.

What level of support does Strongbox software offer?

Strongbox software offers support via phone and email.

What type of pricing plans does Strongbox software offer?

The pricing of Strongbox can be customized based on the individual needs of a medical practice. Click on the pricing button for more information.

Who are the typical users of Strongbox software?

Strongbox software caters to small to medium-sized medical and dental organizations.

StrongBox RCM & Patient Finance Reviews

Overall Rating

5 Reviews

Excellent
100%
Good
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Average
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Poor
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Terrible
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Gary
Medical Practice
2-10 employees Employees
September 2020
StrongBox Rev
September 2020
StrongBox Rev
Gary
Medical Practice
2-10 employees Employees

Pros thumbs-up

Revenue management is good and I can have a clear understanding of my funds now.

Cons thumbs-up

Nothing too serious.

Rachael Johnson
Bright Smiles Dentistry
2-9 Employees
March 2019
Great Collection Solution
March 2019
Great Collection Solution
Rachael Johnson
Bright Smiles Dentistry
2-9 Employees

Pros thumbs-up

We started using StrongBox 6 months ago and it has significantly improved our collection rate. The ability to store credit cards on file and create payment plans has reduced the number of bills we send out. The patient is emailed a receipt every time the payment plan installment goes through. No shows have been a problem for us in the past and having a credit card on file that patient knows is available to be charged if they miss an appointment makes it less likely that they will not show for an appointment. They also call ahead if they can't make an appointment because they know they will get charged.

Cons thumbs-up

It would be great if transactions auto posted in our practice management software. This is supposedly going to be available. Overall though it works great.

Ashley Thomas
Forever Smiles
2-9 Employees
March 2019
Improved Collections
March 2019
Improved Collections
Ashley Thomas
Forever Smiles
2-9 Employees

Pros thumbs-up

We really like StrongBox. We always had a collections problem because we were not taking payment at the point of service. StrongBox allows us to process credit card transactions and store the credit card in the system. No more sending out bills and chasing down outstanding balances. Any amount due can be charged to the card on file. A lot less of a hassle to get paid. We can also create payment plans. The automated features make sure there are no errors trying to remember to charge the next payment due. We are going to add the StrongBox payment gateway shortly to our website so patients can no pay through our website. They also said a mobile payment app is on the way. We are also starting to use the finance option which is far less expensive than Care Credit. This is a big improvement for our practice.

Cons thumbs-up

We would like to see them interface with more types of practice management platforms. Other than that we are pretty happy.

Robert Cooper
Robert Cooper DDS
2-9 Employees
March 2019
Revenue Cycle Management and Finance Solution
March 2019
Revenue Cycle Management and Finance Solution
Robert Cooper
Robert Cooper DDS
2-9 Employees

Pros thumbs-up

We have been very pleased with StrongBox and have been using it in our office now for over a year. StrongBox allows us to store credit cards and financial information in a secure software solution so we can charge the patient for any amounts not reimbursed by insurance. We also use StrongBox to set up payment plans for patients. The software also offers patient financing and this is a great alternative Care Credit at a fraction of the cost. We also like that we are able to get loans approved for patients that Care Credit rejects. Overall this is a great solution for improving the profitability of our practice.

Cons thumbs-up

We really do not have anything to say negative about the Strongbox software. It does what it is supposed to do.

Sue
General Dentistry
2-9 Employees
March 2019
Delivers efficency, profitability and patient alternatives
March 2019
Delivers efficency, profitability and patient alternatives
Sue
General Dentistry
2-9 Employees

Pros thumbs-up

StrongBox is a straightforward, PayPal like point of service revenue recognition platform. We migrated from old world credit card terminals to their cloud based solution and it delivered. We were able to offer installment plans for our patients in a PCI compliant manner. The reporting was a big asset to us as well to balance the books and return and refund amounts owed. The emailing of bills was another positive for us and our patients. The patient finance alternative with nearly 30 consumer lenders offered our patients finance alternatives. We also added the patient payment portal to our website and this helped our collection rates even more.

Cons thumbs-up

Graphics (graphs/bar charts) as a reporting tool would be a nice addition.