Sunwave EMR

PROS

CONS

  • Exceptional customer service and product support staff 
  • The initial learning curve when switching to the software might be steep some users 
  • User-friendly interface which helps in completing treatment plans 
  • Limited development and editing capabilities for custom forms 
  • Streamlined reporting and reduced billing complexities 
  • Enhanced patient care and efficient management 
  • All-in-one solution for healthcare operations and profitability 

Sunwave EMR Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Today's most popular FAQs

How much does Sunwave software cost?

Sunwave EMR cost varies as per your facility’s needs and requirements. You can get a personalized quote today!

Is Sunwave software cloud-based?

Yes, Sunwave is a cloud-based platform.

Who are the main users of Sunwave software?

The main users of Sunwave software are facilities with clinical directors, finance departments, behavioral health providers, etc.

Does Sunwave EMR software offer personal level support?

Yes, Sunwave EMR software offers personal level support alongside chat, email and phone support to its users.

How is Sunwave sofware used for compliance auditing?

Sunwave software streamlines compliance auditing in behavioral health with automated QA processes, including form and chart audits and signature verifications. Its EMR system alerts for due forms to maintain compliance and facilitates team communication for updates and collaboration.

Is Sunwave software user-friendly?

Yes, the software is user-friendly and it makes reporting amazing.

What are the main features of Sunwave software?

The main Sunwave EMR features include customer relationship management, revenue cycle management, electronic medical records module, telehealth module and alumni management.

Sunwave EMR Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Sunwave EMR reviews

Overall Rating

20 Reviews

Excellent
50%
Good
45%
Average
5%
Poor
0%
Terrible
0%
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Cherryl

Hospital & Health Care

51-100 Employees

March 2025

Very user friendly and integrated

March 2025

Very user friendly and integrated

Cherryl

Hospital & Health Care

51-100 Employees

Pros thumbs-up

I find the platform very user-friendly and remarkably easy to navigate with an user friendly layout that helps me complete tasks quickly it also integrates CRM, EMR and billing capabilities into one package managing workflows and eliminating the need for multiple separate software systems.

Cons thumbs-up

As a small-business owner I worry that the pricing may be prohibitive since the cost can become a significant concern for smaller operations trying to manage tight budgets.

Tiah

Hospital & Health Care

51-100 Employees

October 2024

incredibly basic and easy to operate

October 2024

incredibly basic and easy to operate

Tiah

Hospital & Health Care

51-100 Employees

Pros thumbs-up

I found the interface incredibly simple to operate and moving around the platform required minimal effort or frustration while the feature set felt thoroughly comprehensive.

Cons thumbs-up

Although I appreciated the simplicity of navigation, on several occasions I come acrossan overabundance of clickable choices that made it difficult to locate what I needed.

Nina

Healthcare

500+ Employees

October 2024

an invaluable recovery resource

October 2024

an invaluable recovery resource

Nina

Healthcare

500+ Employees

Pros thumbs-up

I find this platform to be an invaluable resource that actively aids individuals navigating substance abuse recovery, providing practical support and guidance that complements other treatment efforts.

Cons thumbs-up

When I'm supporting others I often notice that it can take a prolonged period to secure continuous, ongoing treatment options which can slow the overall recovery process and prove frustrating.

Kyara

Mental Health Care

50+ Employees

June 2024

Provides dynamic and flexible real time reports

June 2024

Provides dynamic and flexible real time reports

Kyara

Mental Health Care

50+ Employees

Pros thumbs-up

My most fav thing is how dynamic the reports are which provide flexible, real-time views of our data and I also rely on the repeat-admission feature to follow each patients care journey. Additionally the inclusion of ASAM criteria and the platforms compliance with all state regulations, coupled with attention to humanistic elements like alumni relations make it especially valuable.

Cons thumbs-up

We haven't come across a single feature that I would call a con or find objectionable because whenever our team ran into a barrier or a problematic module we reached out to support and they responded promptly, helping us navigate the issue and work through it until it was resolved.

Cody

Mental Health Care

50+ Employees

May 2023

offers comprehensive and deeply customizable features

May 2023

offers comprehensive and deeply customizable features

Cody

Mental Health Care

50+ Employees

Pros thumbs-up

I like the comprehensive set of features and the depth of customization which together allow me to configure the platform precisely to match our needs.

Cons thumbs-up

Although a number of the training sessions felt rather brief and could have covered more detail, they were fortunately recorded so I could return to them for further review at my convenience.

Vicki

Mental Health Care

50+ Employees

July 2022

exceptionally convenient with gentle learning

July 2022

exceptionally convenient with gentle learning

Vicki

Mental Health Care

50+ Employees

Pros thumbs-up

What I love most is that the program is exceptionally convenient, providing a gentle learning curve that lets a new user become comfortable with the interface quickly. And in comparison to many other applications I have used it feels far more user-friendly. I also value the autosave behavior because it means that even if I step away from a project I am not worried about losing any of my information.

Cons thumbs-up

I can honestly say that I don't have any real complaints about this software at the moment since it fulfills my requirements and I haven't come acrossany issues significant enough to classify as drawbacks.

Sabrina

Medical Practice

10+ Employees

July 2021

Good but requires excessive clicks

July 2021

Good but requires excessive clicks

Sabrina

Medical Practice

10+ Employees

Pros thumbs-up

I like the user friendly dashboards, the overall ease of use and the simple navigation throughout the app.

Cons thumbs-up

Although it accomplishes the tasks I need I find that navigating certain functions requires an excessive number of clicks.

Lauren

Hospital & Health Care

51-100 Employees

August 2020

provide powerful and flexible reporting features

August 2020

provide powerful and flexible reporting features

Lauren

Hospital & Health Care

51-100 Employees

Pros thumbs-up

The powerful reporting features along with the flexibility to transfer forms and clients across programs and various admissions processes is something I really like about this tool.

Cons thumbs-up

Although I value the reporting functionality I wish certain reports offered more customization options to better suit our specific needs.

Carly

Mental Health Care

50+ Employees

August 2020

highly user friendly with integrated EMR

August 2020

highly user friendly with integrated EMR

Carly

Mental Health Care

50+ Employees

Pros thumbs-up

As a user I find the interface highly user friendly and like that it integrates EMR and CRM functionality because having everything consolidated within a single system organizes collaboration for our entire team.

Cons thumbs-up

At first I was frustrated that our alumni area only supported paper attachments but after we upgraded to the dedicated alumni portal the functionality greatly improved and it has worked exceptionally well.

Samuel

Hospital & Health Care

50+ Employees

August 2020

Easy deployment and comes with every feature

August 2020

Easy deployment and comes with every feature

Samuel

Hospital & Health Care

50+ Employees

Pros thumbs-up

Deployment was simple for me and it includes every feature needed to meet our team's requirements and workflows.

Cons thumbs-up

I found the tabular-style software and the way it stores data unfamiliar which made onboarding and daily use more difficult for our group than anticipated.