Symplast Software

Symplast is an integrated EMR and practice management system designed specifically for aesthetic plastic surgery practices and med spas. The cloud-based software helps users manage patient information, appointment scheduling, and point-of-sale operation through a unified dashboard. It offers features such as virtual consultations, patient engagement tools, financial intelligence, analytics, appointment reminders, and electronic prescriptions.  

The HIPAA-compliant platform provides end-to-end solutions to help aesthetic practices eliminate inefficiencies, streamline workflows, and improve patient experience. Its mobile application lets providers conduct remote care sessions, share images, and send follow-up notifications. Practices can also ensure secure patient interactions in compliance with HIPAA guidelines and generate tailor-fit marketing campaigns for existing patients.

Moreover, Symplast allows professionals to maintain patient records with information about allergies, medical history, or suggested medications. They can also gain complete visibility into their practice’s daily schedules and send consultation reminders via SMS.

Key Features

Practice Management

The medical software comes with a host of practice management features, such automated appointment reminders, online appointment requests, and practice reporting. These tools reduce administrative burdens and give patients the control to book slots based on their needs and availability.

Patient Mobile App

Symplast includes a mobile app that facilitates secure, HIPAA-compliant messaging between patients and providers. Its intuitive interface enables patients to participate more actively throughout their care process. Further, the app improves patient engagement with a shareable media library, in-app appointment reminders, and customizable forms. 

Marketing Analytics

The application helps aesthetic surgery businesses grow by tracking their leads, offering in-app promotions, and generating tailor-fit campaigns for marketing purposes. It sends these in-app marketing campaigns directly to a patient’s mobile app as well as designs promotional content for specific demographic groups. 

Symplast Pricing

Symplast EHR software is available on monthly or annual subscriptions. However, the exact pricing details for the vendor’s subscription plans have not been disclosed publicly.

Please click on the ‘Get Pricing’ button above to get more details about various cost plans.

Symplast Demo

Click the ‘Watch Demo’ button on this page to schedule a live demonstration of the program’s key offering and capabilities. The comprehensive Symplast EMR demo will give you a visual walkthrough into software’s key features and demonstrate how it will be the right fit for your aesthetic practice or medical spa. 

Symplast Reviews

Symplast software boasts an overall satisfied customer base. Many reviewers appreciate the app for its comprehensive suite of practice management features, ease of use, and responsive customer support.

Have something to say regarding this Medical Software Solution? Share your Symplast reviews with us in our Reviews section!

Our Thoughts

Symplast is an all-in-one medical software solution that helps aesthetic plastic surgery practices and med spas optimize workflow efficiency, automate repetitive tasks, and improve the quality of care. Overall, the software offers a host of useful features for the said practices, but we recommend you opt for the program’s demo version before making a formal purchase.

Symplast Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Symplast Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Symplast Software reviews

Overall Rating

25 Reviews

Excellent
50%
Good
25%
Average
5%
Poor
10%
Terrible
10%

Sarah

Medical Practice

1 employee

October 2023

ZERO stars

October 2023

ZERO stars

Sarah

Medical Practice

1 employee

Pros thumbs-up

Each patient has their own media file, and the photos are conveniently displayed side by side for easy use.

Cons thumbs-up

The cost of this system is exorbitant, and unfortunately, it is not user-friendly. Trying to get assistance is challenging, and I struggled with creating packages or utilizing treatments from existing ones.

Kat

Medical Practice

51-200 employees

October 2023

Supoort is impossible to get a hold of

October 2023

Supoort is impossible to get a hold of

Kat

Medical Practice

51-200 employees

Pros thumbs-up

As I glanced at it from my phone, I found it quite charming and pleasant to look at.

Cons thumbs-up

As we transition to a new EHR system, the lack of response from our current provider regarding our digital medical charts is concerning. It feels like they are purposefully withholding them, making it impossible to reach them once we're on our way out.

Terry

Plastics

2-10 employees

June 2023

This product is too young

June 2023

This product is too young

Terry

Plastics

2-10 employees

Pros thumbs-up

Getting the hang of it was a breeze, and I especially enjoyed its impressive photography features.

Cons thumbs-up

This product is relatively new and faces continuous issues with crashing, overload, and missing features. Getting timely help with these issues is a challenge.

Denise

Information Technology and Services

2-10 employees

January 2023

Symplast does it job!

January 2023

Symplast does it job!

Denise

Information Technology and Services

2-10 employees

Pros thumbs-up

I appreciate how scheduling and charting are straightforward, and I can easily send prescriptions and consent forms through the app.

Cons thumbs-up

The frequency of updates is overwhelming, and having Symplast's tech team customize consents is cumbersome. I would prefer to manage that process myself.

Rod

Medical Practice

11-50 employees

August 2022

It gets the job done but leaves a lot to be desired

August 2022

It gets the job done but leaves a lot to be desired

Rod

Medical Practice

11-50 employees

Pros thumbs-up

The interface, I must say, is neat and uncomplicated.

Cons thumbs-up

The company consistently releases micro-updates, which can be disruptive, especially when they impact basic program operations. Recent changes to media organization have been particularly frustrating also the app does not retain changes to settings, which is inconvenient. Using Word to modify templates leads to formatting issues, and navigating the app can be illogical at times. Features like Dosespot for eRx are disappointing, lacking batch script date changes and causing tedious tasks.

John

Health, Wellness and Fitness

1 employee

May 2022

If you like charting using iPads only it’s a good fit for injectable practices

May 2022

If you like charting using iPads only it’s a good fit for injectable practices

John

Health, Wellness and Fitness

1 employee

Pros thumbs-up

Having a messenger to consult the medical director and the option to send photos or engage in live video chats is quite handy.

Cons thumbs-up

While it is optimized for iPads, I prefer charting on a laptop, which limits my experience.

Rachit

Medical Practice

11-50 employees

April 2022

Symplast is terrible plain and simple

April 2022

Symplast is terrible plain and simple

Rachit

Medical Practice

11-50 employees

Pros thumbs-up

apart from their persuasive sales team, there is nothing commendable. They promise the world to get you to sign the contract, but it is all smoke and mirrors once you do.

Cons thumbs-up

Despite initially choosing Symplast for its promises and live support, the reality has been disappointing. Support has been unhelpful, to the point where a team member told me to stop calling. I strongly advise against choosing Symplast and suggest exploring better options.

Joanne

Medical Practice

11-50 employees

September 2021

Symplast User for years

September 2021

Symplast User for years

Joanne

Medical Practice

11-50 employees

Pros thumbs-up

What I really like is that it is MAC based and fully mobile. It is reasonably user-friendly too.

Cons thumbs-up

I wish there was a waitlist system in place. Despite frequent software updates leading to occasional glitches, the company addresses them promptly.

Jodi

Medical Practice

2-10 employees

August 2021

Great software!

August 2021

Great software!

Jodi

Medical Practice

2-10 employees

Pros thumbs-up

Symplast offers numerous features that other systems lack or are less user-friendly. Having used various systems in plastic surgery, I find Symplast to be superior. The app facilitates patient communication and simplifies virtual appointments, which was incredibly useful during the pandemic.

Cons thumbs-up

System updates can introduce hiccups, which is a common occurrence with most products.

Jamie

Medical Practice

11-50 employees

July 2021

The Future of digital patient engagement and personal electronic health records

July 2021

The Future of digital patient engagement and personal electronic health records

Jamie

Medical Practice

11-50 employees

Pros thumbs-up

I have tried numerous interfaces, and Symplast's software is undoubtedly one of the most user-friendly. Their wide range of features and efficient organization of business operations make it stand out. Compared to other vendors like Aesthetic Record, Symplast's system is seamless and well put together.

Cons thumbs-up

Nothing.