SynaMed EHR Software

SynaMed EHR Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

SynaMed EHR Software reviews

Overall Rating

20 Reviews

Excellent
15%
Good
55%
Average
20%
Poor
10%
Terrible
0%
Loading
Viki
lighthouse
- Employees
May 2022
SynaMED
May 2022
SynaMED
Viki
lighthouse
- Employees

Pros thumbs-up

It is a good Software with a flat learning curve.

Cons thumbs-up

Customer support.

Jane
Goodacre Health Center
50+ Employees
May 2022
Helpful reminders and voice recognition
May 2022
Helpful reminders and voice recognition
Jane
Goodacre Health Center
50+ Employees

Pros thumbs-up

I get frequent appointment reminders that are genuinely helpful and the patient portal makes it easy to keep all my records organized; additionally, the voice-recognition capability is by far my favorite feature of the whole system.

Cons thumbs-up

Occasional glitches pop up now and then, which can be frustrating, but beyond those intermittent technical hiccups I don't really have any major complaints.

Smith
Goodacre Family Health
50+ Employees
May 2022
Simple layout, getting slower overall
May 2022
Simple layout, getting slower overall
Smith
Goodacre Family Health
50+ Employees

Pros thumbs-up

I find the interface layout incredibly straightforward and accessible for every member of our team and because the learning curve is so shallow I've been able to get up to speed with the system very quickly and without much hassle.

Cons thumbs-up

To be honest, I've noticed that several features urgently need updates because the system has been running noticeably slower overall, which is beginning to impact our workflow and responsiveness.

Alfie
Keystone Medical Clinic
50+ Employees
April 2022
Better than previous software
April 2022
Better than previous software
Alfie
Keystone Medical Clinic
50+ Employees

Pros thumbs-up

We've found this program has substantially simplified how our team h andles everyday tasks, making daily workflow far more manageable and overall it's a significant improvement compared to the previous system we had in place.

Cons thumbs-up

I notice the voice-recognition feature is a bit sluggish and often needs extra seconds before it responds, which can interrupt my workflow when I'm trying to input information quickly.

Abby
Quite Care Centre
50+ Employees
April 2021
Easy to operate but lacks support
April 2021
Easy to operate but lacks support
Abby
Quite Care Centre
50+ Employees

Pros thumbs-up

I find the interface very intuitive and it lets me update records and files much faster than other programs I've used and on top of that I really appreciate the billing and scheduling tools because they noticeably speed up my workflow.

Cons thumbs-up

In my experience, customer support is almost non-existent: they seldom respond to queries and when they do get back it's rare that they actually resolve the problems I'm having.

Christian
US Health
50+ Employees
April 2021
Slow documents and poor support
April 2021
Slow documents and poor support
Christian
US Health
50+ Employees

Pros thumbs-up

Filing insurance claims through this program is really straightforward and in my experience it simplifies the submission process so I rarely run into hassles when sending claim information.

Cons thumbs-up

I've noticed that sending documents can be delayed by intermittent connectivity problems and to make matters worse the customer support hasn't been particularly helpful when I've tried to get assistance.

Donald
MediCare Association
10+ Employees
April 2021
Easy to customize for beginners
April 2021
Easy to customize for beginners
Donald
MediCare Association
10+ Employees

Pros thumbs-up

I've found that it's really straightforward to customise and run even if you're new to this kind of software, because the layout is intuitively organised and makes it simple to browse files, so honestly I rate it a solid 10/10!

Cons thumbs-up

When I've needed help, the customer support team hasn't been particularly quick to respond and in my experience they often take an unnecessarily long time to resolve issues.

Melannie
MedicinalPro
10+ Employees
April 2021
Helped scheduling but glitches often
April 2021
Helped scheduling but glitches often
Melannie
MedicinalPro
10+ Employees

Pros thumbs-up

For our clinic, this system has made scheduling appointments significantly more efficient and noticeably simpler, allowing us to manage bookings with far less hassle; it's an intuitive, user-friendly platform that's loaded with a broad range of helpful features.

Cons thumbs-up

That said, I keep encountering frequent software glitches and persistent issues and the server goes down far more often than I would expect, which interrupts our workflow and becomes a constant frustration.

Gordon
Medicare Associates
50+ Employees
March 2021
Saves codes, server goes down
March 2021
Saves codes, server goes down
Gordon
Medicare Associates
50+ Employees

Pros thumbs-up

One thing I truly appreciate about SynaMed EHR is that it automatically saves codes for me, so I don't have to memorize them; that convenience speeds up my workflow and reduces the chance of mistakes.

Cons thumbs-up

I've noticed the system occasionally goes offline and when that happens we have to wait until the servers are back up, which interrupts our work and is quite frustrating.

Charles
Saticoy Medical Clinic
50+ Employees
March 2021
Secure filing and data backup
March 2021
Secure filing and data backup
Charles
Saticoy Medical Clinic
50+ Employees

Pros thumbs-up

For our staff, this software has significantly simplified how we file patient records and associated information and keeps everything backed up and since only authorized users can reach the system, we've been able to eliminate a lot of unnecessary paperwork.

Cons thumbs-up

I wish the vendor would offer a wider range of customization choices, because the out-of-the-box tools frequently don't match how we operate in our practice and force us to adapt processes around the software rather than the other way around.