TalkEHR Reviews

Overall Rating

13 Reviews

Excellent
54%
Good
8%
Average
23%
Poor
15%
Terrible
0%
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LeAnne
Hospital & Health Care
500+ Employees
March 2024
offer range of quick dictation features
March 2024
offer range of quick dictation features
LeAnne
Hospital & Health Care
500+ Employees

Pros thumbs-up

While using talkEHR, I really appreciate the range of dictation features it offers, because they make note-taking much quicker and more natural for my clinical workflow.

Cons thumbs-down

I sometimes find that the automatic diagnostic predictions behave oddly, producing suggestions that don't always align with the clinical context or my expectations.

Santiago
Hospital & Health Care
10+ Employees
September 2023
Highly practical and user friendly interface
September 2023
Highly practical and user friendly interface
Santiago
Hospital & Health Care
10+ Employees

Pros thumbs-up

As a user, I find this software extremely practical and its simple interface means that it is very easy for me to use, to learn how to operate and to deploy within any organization which makes it a particularly ideal option.

Cons thumbs-down

I would be much more satisfied and able to work far more efficiently if it offered additional features that I could actually use in my daily workflow.

Valentina
Hospital and Healthcare
500+ Employees
August 2023
Extremely user friendly single page
August 2023
Extremely user friendly single page
Valentina
Hospital and Healthcare
500+ Employees

Pros thumbs-up

In my experience, the system is extremely user-friendly, presenting everything on a single page so I can navigate quickly and I can retrieve patient records in several ways , by date of birth, by last name, or by first name , while benefiting from clear graphical displays and simple access to patient complaints, additionally, I rely on its remote medical access to consult from afar, feel secure when communicating with patients and can easily coordinate with other physicians, send or receive faxes and quickly locate pharmacies.

Cons thumbs-down

I find that every feature performs exceptionally well and remains simple to use, without causing confusion during my daily workflow.

Renee
Medical Practice
50+ Employees
April 2023
pretty basic but far fewer features
April 2023
pretty basic but far fewer features
Renee
Medical Practice
50+ Employees

Pros thumbs-up

From my experience using the platform, I find it very simple and easy to navigate, yet regrettably it offers far fewer features than any other EHR I have worked with before, making it feel quite limited despite its usability.

Cons thumbs-down

I find the implementation support to be essentially absent and to make matters worse I can only submit claims one at a time with no batching option, the system does not allow me to track medications, the onboarding team appeared to lack sufficient knowledge, I often struggle to get issues resolved in a timely manner and the help components and resources provided were not helpful to me.

Don
Medical Practice
10+ Employees
January 2023
Free tier for low volume practice
January 2023
Free tier for low volume practice
Don
Medical Practice
10+ Employees

Pros thumbs-up

For my low-volume practice it provided a free tier that included essential functions and basic tools for daily tasks that I relied on.

Cons thumbs-down

I found that the workflow for performing certain tasks was not always immediately obvious and then the company abruptly terminated the free offering with no prior notice, leaving me suddenly unable to access the data stored in my account while it remains under an alleged "team review," after which I'm told I may be able to export the information as PDFs , a support ticket I lodged ten days ago still has not received any reply.

Peter
Hospital & Health Care
10+ Employees
February 2021
Was available at no cost
February 2021
Was available at no cost
Peter
Hospital & Health Care
10+ Employees

Pros thumbs-up

For a long period it was available at no cost and during those spans I experienced it running reliably without come across ing errors.

Cons thumbs-down

I've observed that defects are appearing with increasing frequency and frustratingly the pace at which the development team resolves them is lagging behind the speed at which fresh problems emerge so I often find myself dealing with recurrent issues also Client Relations seems to prioritize time-consuming phone calls to me instead of allocating resources to actually remediate the bugs and in my experience this mirrors how MTBC's billing service deteriorated over the years since it feels like the overall standard of their software has been declining progressively as well.

Daniel
Hospital & Health Care
10+ Employees
December 2020
way too slow and unusable system
December 2020
way too slow and unusable system
Daniel
Hospital & Health Care
10+ Employees

Pros thumbs-up

Although there is built-in voice dictation available, I find myself wishing it actually functioned reliably and overall I genuinely dislike virtually everything about TalkEHR.

Cons thumbs-down

In my experience the system is agonizingly slow to the point that it becomes unusable for long stretches, forcing me to endure far too many cursor movements and clicks just to accomplish basic tasks and I have found numerous modules to be effectively nonfunctional , for example, templates frequently fail to operate properly , which adds to the frustration. There are persistent glitches scattered through almost every component of the EHR and disappointingly they rarely, if ever, get resolved by the vendor so I am constantly devising workarounds for issues that should not exist. Technical support has been worse than useless from my perspective, offering little to no meaningful assistance when problems arise. The e-prescribing feature is excruciatingly slow, often consuming most of a twenty-minute visit merely to transmit a few prescriptions which in turn leads me to leave documentation until hours later. Dictation works inconsistently and templates continue to be unreliable, there is no health maintenance tracking module and the telemedicine capability does not function at all for us , we have had to bolt on an external solution like Viber , while billing support has markedly declined over the past couple of years. Company executives make many promises but do not follow through with fixes which leaves me feeling abandoned and frustrated.

Rachael
Medical Practice
10+ Employees
November 2020
user friendly and consolidated interface
November 2020
user friendly and consolidated interface
Rachael
Medical Practice
10+ Employees

Pros thumbs-up

I appreciate how simple the interface is, with everything consolidated on a single screen and the flexibility to locate patient records by date of birth, surname or given name, I can quickly review charts, retrieve claims information, conduct telemedicine visits, securely message patients, coordinate with other physicians, send faxes and smoothly access pharmacy details.

Cons thumbs-down

From my experience, I haven't come acrossany issues to report at this point.

Natasha
Medical Practice
50+ Employees
November 2020
Very easy with smooth workflow
November 2020
Very easy with smooth workflow
Natasha
Medical Practice
50+ Employees

Pros thumbs-up

Finding it very easy to use and appreciating its smooth workflow, I notice that items are organized in a logical, common-sense manner and I especially love the efax feature.

Cons thumbs-down

I found that while I'm still in the learning phase, if I accidentally sign an come across there appears to be no way for me to delete it.

NARAKANTI
Medical Practice
10+ Employees
November 2020
Incredibly simple yet professional standard
November 2020
Incredibly simple yet professional standard
NARAKANTI
Medical Practice
10+ Employees

Pros thumbs-up

I find it incredibly simple to operate and because it maintains a professional standard, it has significantly helped me organize and oversee our office tasks efficiently.

Cons thumbs-down

We rely on it to handle nearly all aspects of our clinical practice operations, leaving only a few niche tasks to be managed manually.