Telemedicine Software

athenahealth EHR Software

What Is Athena EMR?   Overview   Athena EMR is a cloud-based Electronic Medical Record (EMR) software that streamlines the workflows of medical practices and improves patient care. It is known f.. Read more

157 Reviews

eClinicalWorks EMR Software

What Is eClinicalWorks EMR?  Overview eClinicalWorks EMR is a cloud-based practice management solution. It helps healthcare providers streamline their workflows and improve patient care. The sof.. Read more

148 Reviews

Amazing Charts EHR Software

Amazing Charts EMR is a leading provider of electronic medical record (EMR) solutions. It offers easy scheduling, coding, e-prescribing, interoffice messaging, charting, and other capabilities. Furthe.. Read more

85 Reviews

Allscripts EMR Software

What is Allscripts EMR?  Overview   Allscripts EMR is a practice management software that simplifies healthcare documentation. It digitizes medical records, improves communication and optimizes .. Read more

81 Reviews

PrognoCIS EMR Software

In the early 2000s, PrognoCIS emerged as a popular electronic medical record (EMR) solution for medical facilities. The software comes with options for medical billing, known as Practice Management, a.. Read more

80 Reviews

CareCloud EHR

What is CareCloud Software?  Overview  CareCloud is a HIPAA-compliant cloud-based healthcare software platform designed to streamline administrative, financial, and clinical workflows for medica.. Read more

74 Reviews

AdvancedMD EHR Software

What Is AdvancedMD EHR?  Overview  AdvancedMD is a cloud-based EHR software application designed to streamline healthcare providers' workflows related to patient records, appointments, medical b.. Read more

73 Reviews

ChartLogic EMR Software

ChartLogic is a modern EMR solution that facilitates clinical operations and ensures paperless workflows for doctors. Users can either go for the standalone EMR solution or the one featuring integrati.. Read more

71 Reviews

NextGen Healthcare EHR

NextGen Office by NextGen Healthcare is an all-in-one medical software solution designed for specialty practices of all sizes. The cloud-based application combines specialty-specific EHR content, a me.. Read more

70 Reviews

DrChrono EHR Software

DrChrono EMR is a cloud-based medical software solution that assists healthcare practitioners in managing patient care, optimizing workflow efficiency, and improving medical results. The program is ap.. Read more

70 Reviews

Kareo EHR Software

What Is Kareo EHR?  Overview  Kareo Clinical is a cloud-based electronic medical record (EMR) and practice management solution designed to improve patient care. It aims to streamline operations .. Read more

66 Reviews

Epic Software

What Is Epic Software?  Overview  Epic Software is a widely used electronic health records (EHR) solution that helps healthcare organizations manage clinical tasks. It has a user-friendly interf.. Read more

63 Reviews

Practice EHR Software

Practice EHR is a top-rated medical software solution that includes extensive EMR and practice management capabilities. The cloud-based application is designed to cater to the unique needs of both sma.. Read more

59 Reviews

ModMed EHR Software

What is ModMed Software?  Overview  ModMed EHR software, or Modernizing Medicine, is a solution for seamlessly digitalizing healthcare practices. The software is a specialty-specific electronic .. Read more

52 Reviews

Praxis EMR Software

What Is Praxis EMR?   Overview  Praxis EMR is an accredited electronic medical record (EMR) system designed to help healthcare providers improve the quality of care they provide to their patient.. Read more

48 Reviews

Nextech EHR Software

Nextech EHR was founded in 1997, and they currently serve over 11,000 care professionals and 4000 medical specialties. This agile vendor explicitly tends to specialties such as Orthopedics, Dermatolog.. Read more

41 Reviews

Meditech EHR Software

What Is MEDITECH Expanse Software?  Overview MEDITECH Expanse is a cloud-based EMR/EHR solution for mid-sized hospitals and community clinics. Its key features include RCM (Revenue Cycle Managem.. Read more

41 Reviews

CharmHealth EHR Software

What Is Charm EHR?   Overview Charm EMR is a cloud-based, HIPAA-compliant, MU3-certified, and MACRA/MIPS-ready practice management tool. It supports practices of different sizes, including small.. Read more

41 Reviews

InSync EHR, PM & RCM Software

What Is InSync EHR?  Overview InSync EHR is a cloud-based solution for healthcare practices of various kinds - especially primary care facilities, pediatric centers, physical/speech therapy clin.. Read more

37 Reviews

Compulink Healthcare EHR System

What is Compulink Healthcare Solutions?  Overview  Compulink Healthcare Solutions is a cloud-based solution specializing in offering electronic health records (EHR) and practice management solut.. Read more

36 Reviews

Buyers Guide

Last updated: October 03, 2023

A telemedicine software is designed to help healthcare providers to have meetings with patients, diagnose their illnesses, and deliver treatment plans remotely using secure telecommunications tools like video chats.

Implementing effective telemedicine software has become crucial in order to provide quality healthcare to patients in their homes. However, the real challenge is finding the right telemedicine software that fits your medical practice. Telemedicine software can also be integrated with EMR/EHR software to provide a seamless user experience.

This buyer's guide is designed to help you understand the unique characteristic of a telemedicine software, it’s features and benefits.

Here’s what we’ll be discussing in this buyer’s guide:

What is a Telemedicine Software?
Telemedicine vs. Telehealth
Telemedicine Software Features
Choosing a Telemedicine Vendor
Telemedicine Software Benefits

What is a Telemedicine Software?

A telemedicine software allows physicians to engage, communicate, and deliver quality healthcare to patients sitting in a different location from them through telecommunications tools like video chats, email, etc. Modern healthcare practices use HIPAA-enabled telecommunications tools to help with stimulus checks as well.

With the help of telemedicine software, patients and their physicians can communicate through a screen with one another. Physicians can share lab results, show medical treatments, prescribe drugs and medications, and much more through telemedicine software.

Typically, telemedicine software offers three types of modules, which includes:

Interactive Medicine: Allows seamless and real-time communication between practitioners and patients.

Store and Forward: Allows practitioners and physicians to share information with their patients in different locations and vice versa.

Remote Patient Monitoring: Using remote patient monitoring, practitioners can monitor their patient’s vital stats like blood sugar and heartbeat through their mobile devices.

Telemedicine vs. Telehealth

You might have heard the terms ‘Telemedicine’ and ‘Telehealth’ being used interchangeably. However, the two are quite different types of medical software.

While telemedicine software enables practitioners to provide the whole healthcare process through an online telecommunications tool, it is limited to only clinical services. On the other hand, a telehealth solution offers clinical and non-clinical services for medical practices. For instance, in addition to meetings with their patients, physicians can use telehealth solutions to also hold staff and administration meetings.

Here, I’ll be going over the various features of Telemedicine software along with the requirements of selecting your software vendor for your practice.

Before jumping to the software itself, you must assess the needs, requirements, and capabilities of your practice. After all, Telemedicine software comes in all shapes and sizes. Some practices might require Telemedicine software for large practices based on their size; while others might need small-scale ones.

Here’s all you need to know to make the most of your Telemedicine software.

Telemedicine Software Features

Here are some features of Telemedicine software that help improve patient care, streamline your clinical workflows, and simplify administrative tasks.

Security Protocols – Your telemedicine software should offer various security protocols and safeguards to keep sensitive patient information safe.

Video Conferencing – Your telemedicine software should offer face-to-face video conferencing capabilities that also enable you to share patient information and files. Other features include screen-sharing, multiway video, etc.

Secure instant messaging – Enables practitioners and patients to communicate with each other through a secure and encrypted portal.

Online Scheduling – You can set a schedule that allows patients to book appointments that fit your schedule. Any changes in appointments like staff changes, rescheduled/canceled appointments, etc. are updated automatically in your system.

Patient Intake and Registration – You can also have patients upload all of their personal information, medical history, and billing information prior to their appointment to reduce patient waiting time and increase patient satisfaction.

Medical Billing – In order to accommodate your patients, your telemedicine software should reduce your revenue cycle and offer faster online payment options.

E-prescription – Physicians can issue e-prescriptions easily and send it to the patient’s nearest pharmacy without hassle. These prescriptions can be sent directly through the telemedicine software or separately through the mobile phones or computers of the pharmacies.

HIPAA Compliance - A Telemedicine software also needs to ensure patient information confidentiality and privacy through compliance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Choosing a Telemedicine Vendor

Now that we’ve discussed the necessary features of Telemedicine, let’s talk about some of the requirements you’d need from your software vendor. These may differ for each individual medical practice.

Vendor Size – What type of practices does your software vendor typically cater to? Some vendors only provide services to small-scale practices, while others cater to large-scale practices. Therefore, if you have a small practice, paying for services that help large practices, won’t do much good. Similarly, large practices won’t be able to function with services designed for small practices.

Design – The design of a Telemedicine software’ infrastructure depends on your choice. Whether you would prefer a cloud-based, web-based, or even standalone.

Web-based: These companies focus on a web-based approach and practitioners can access their patient information through their web browser.

App-based: App-based software provide all the service you need from a Telemedicine software through an installable app on your smartphone or tablet.

Cloud-based: Companies that provide native cloud software offer you access to patient information through a cloud-storage.

Certification – Vendor certification ensures patient information confidentiality and security and is perhaps one of the most important things to look for in a telemedicine software vendor. So make sure your vendor has ONC-authorized testing and certification body (ONC-ATCB) certification.

Telemedicine Software Benefits

An effective EHR software helps streamline your clinical workflows, simplify administrative tasks, and help reduce cost. Here are some of the most advantageous benefits of telemedicine software.

  • Less travel and cost required
  • Reduced waiting time
  • Reduced chances of catching illnesses from the practice
  • Secure channels to share patient information
  • High degree of comfort and convenience