Telemedicine Software

athenahealth EHR Software

athenahealth electronic medical record software is a leading vendor of on-premise and cloud-based health IT solutions for health systems and medical groups nationwide. The platform believes in creatin.. Read more

151 Reviews

eClinicalWorks EMR Software

eClinicalWorks emr software is an award-winning integrated electronic health record and practice management (PM) solution that provides technology throughout the process of patient care delivery. With.. Read more

139 Reviews

Allscripts EHR Software

Allscripts EMR software system has been in business for the past 30 years with a presence across four countries; the US, UK, Canada, and Australia. Over the years, the company has transitioned from an.. Read more

81 Reviews

PrognoCIS EMR Software

Developed in the early 2000s, PrognoCIS is a provider of Health IT solutions for practices and hospitals of all sizes. The vendor offers integrated modules for electronic health record (EHR), practice.. Read more

80 Reviews

Amazing Charts EHR Software

Founded in 2001, Amazing Charts is a leading provider of electronic health record solutions that cater to the needs of independent practices. It offers solutions for practices across multiple specialt.. Read more

79 Reviews

CareCloud EHR

CareCloud is a HIPAA compliant cloud-based electronic health recording software that offers collective benefits of practice management, EMR, and medical billing services. The solution offers services .. Read more

74 Reviews

AdvancedMD EHR Software

Founded in 1999, AdvancedMD is an integrated suite of software solutions for independent physician practices and medical healthcare organizations. The company is based in South Jordan, Utah, and serve.. Read more

72 Reviews

ChartLogic EMR Software

One of the first in its industry, ChartLogic EHR is a subsidiary of Medsphere Systems Corporation. The company is headquartered in Salt Lake City, Utah. It helps physicians ensure paperless workflows .. Read more

71 Reviews

NextGen Healthcare EHR

NextGen Healthcare offers NextGen Office (formerly known as MediTouch)—a cloud-based EHR – specifically designed for private practices. NextGen Office is a fully integrated practice management solutio.. Read more

69 Reviews

Kareo EHR Software

Kareo, software specifically built to cater the needs of independent medical professionals running a small facility with a handful of people. Was founded back in 2004 and has been in business for over.. Read more

66 Reviews

DrChrono EHR Software

Introduced in 2009, DrChrono offers an all-inclusive medical billing software platform that aims optimize practice efficiency and improve patient care. The company caters to practices of all sizes, sm.. Read more

65 Reviews

EpicCare EMR software

An EMR software built for large healthcare systems. EpicCare is certified for stages 1 and 2 of meaningful use. Founded, developed, and implemented in 1979 by a small team, the software is now being u.. Read more

62 Reviews

Practice EHR Software

Practice EHR is a cloud-based system, serving more than 1,000 physicians and 23 different specialties. The software can be accessed through desktop or mobile from anywhere with an internet connection... Read more

58 Reviews

Modernizing Medicine EHR Software

Modernizing Medicine was initiated in 2010. They serve over 16,000 providers and 140,000 healthcare professionals. Their client satisfaction rate is 93%, which is one of the highest in the industry.Mo.. Read more

52 Reviews

Praxis EMR Software

Praxis EMR is an AI-driven system, and it monitors the use of the software and its features. After analyzing the collected data, the processes speed up and adjusts according to the practice's requirem.. Read more

43 Reviews

Nextech EHR Software

Nextech EHR was found in 1997. They are serving more than 11,000 providers and 4000 clinical specialties. The vendor explicitly caters to specialties of Ophthalmology, Plastic Surgery, Dermatology, Me.. Read more

41 Reviews

Meditech EHR Software

Meditech EMR is an on-premise system. The vendor offers its solution to a diverse variety of medical specialty practices. Meditech EMR offers brilliant adaptability and versatility due to which it is .. Read more

41 Reviews

CharmHealth EHR Software

CharmHealth is a cloud-based system that offers zero upfront costs. The vendor provides Electronic Health Records, Practice Management, and Medical Billing solutions. They do not charge on a per provi.. Read more

39 Reviews

InSync EHR, PM & RCM Software

InSync offers a cloud-based electronic health records, practice management, and revenue cycle management system. It can be customized according to specialty needs such as substance abuse, behavioral h.. Read more

37 Reviews

Compulink Healthcare EHR System

Compulink Healthcare was formerly known as Advantage Practice Management Software, which has been operational since 1985. Compulink became a pioneer in the healthcare sector in 1994 by introducing one.. Read more

36 Reviews

Buyers Guide

Last updated: October 20, 2021

A telemedicine software is designed to help healthcare providers to have meetings with patients, diagnose their illnesses, and deliver treatment plans remotely using secure telecommunications tools like video chats.

Implementing effective telemedicine software has become crucial in order to provide quality healthcare to patients in their homes. However, the real challenge is finding the right telemedicine software that fits your medical practice. Telemedicine software can also be integrated with EMR/EHR software to provide a seamless user experience.

This buyer's guide is designed to help you understand the unique characteristic of a telemedicine software, it’s features and benefits.

Here’s what we’ll be discussing in this buyer’s guide:

What is a Telemedicine Software?
Telemedicine vs. Telehealth
Telemedicine Software Features
Choosing a Telemedicine Vendor
Telemedicine Software Benefits

What is a Telemedicine Software?

A telemedicine software allows physicians to engage, communicate, and deliver quality healthcare to patients sitting in a different location from them through telecommunications tools like video chats, email, etc. Modern healthcare practices use HIPAA-enabled telecommunications tools to help with stimulus checks as well.

With the help of telemedicine software, patients and their physicians can communicate through a screen with one another. Physicians can share lab results, show medical treatments, prescribe drugs and medications, and much more through telemedicine software.

Typically, telemedicine software offers three types of modules, which includes:

Interactive Medicine: Allows seamless and real-time communication between practitioners and patients.

Store and Forward: Allows practitioners and physicians to share information with their patients in different locations and vice versa.

Remote Patient Monitoring: Using remote patient monitoring, practitioners can monitor their patient’s vital stats like blood sugar and heartbeat through their mobile devices.

Telemedicine vs. Telehealth

You might have heard the terms ‘Telemedicine’ and ‘Telehealth’ being used interchangeably. However, the two are quite different types of medical software.

While telemedicine software enables practitioners to provide the whole healthcare process through an online telecommunications tool, it is limited to only clinical services. On the other hand, a telehealth solution offers clinical and non-clinical services for medical practices. For instance, in addition to meetings with their patients, physicians can use telehealth solutions to also hold staff and administration meetings.

Here, I’ll be going over the various features of Telemedicine software along with the requirements of selecting your software vendor for your practice.

Before jumping to the software itself, you must assess the needs, requirements, and capabilities of your practice. After all, Telemedicine software comes in all shapes and sizes. Some practices might require Telemedicine software for large practices based on their size; while others might need small-scale ones.

Here’s all you need to know to make the most of your Telemedicine software.

Telemedicine Software Features

Here are some features of Telemedicine software that help improve patient care, streamline your clinical workflows, and simplify administrative tasks.

Security Protocols – Your telemedicine software should offer various security protocols and safeguards to keep sensitive patient information safe.

Video Conferencing – Your telemedicine software should offer face-to-face video conferencing capabilities that also enable you to share patient information and files. Other features include screen-sharing, multiway video, etc.

Secure instant messaging – Enables practitioners and patients to communicate with each other through a secure and encrypted portal.

Online Scheduling – You can set a schedule that allows patients to book appointments that fit your schedule. Any changes in appointments like staff changes, rescheduled/canceled appointments, etc. are updated automatically in your system.

Patient Intake and Registration – You can also have patients upload all of their personal information, medical history, and billing information prior to their appointment to reduce patient waiting time and increase patient satisfaction.

Medical Billing – In order to accommodate your patients, your telemedicine software should reduce your revenue cycle and offer faster online payment options.

E-prescription – Physicians can issue e-prescriptions easily and send it to the patient’s nearest pharmacy without hassle. These prescriptions can be sent directly through the telemedicine software or separately through the mobile phones or computers of the pharmacies.

HIPAA Compliance - A Telemedicine software also needs to ensure patient information confidentiality and privacy through compliance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Choosing a Telemedicine Vendor

Now that we’ve discussed the necessary features of Telemedicine, let’s talk about some of the requirements you’d need from your software vendor. These may differ for each individual medical practice.

Vendor Size – What type of practices does your software vendor typically cater to? Some vendors only provide services to small-scale practices, while others cater to large-scale practices. Therefore, if you have a small practice, paying for services that help large practices, won’t do much good. Similarly, large practices won’t be able to function with services designed for small practices.

Design – The design of a Telemedicine software’ infrastructure depends on your choice. Whether you would prefer a cloud-based, web-based, or even standalone.

Web-based: These companies focus on a web-based approach and practitioners can access their patient information through their web browser.

App-based: App-based software provide all the service you need from a Telemedicine software through an installable app on your smartphone or tablet.

Cloud-based: Companies that provide native cloud software offer you access to patient information through a cloud-storage.

Certification – Vendor certification ensures patient information confidentiality and security and is perhaps one of the most important things to look for in a telemedicine software vendor. So make sure your vendor has ONC-authorized testing and certification body (ONC-ATCB) certification.

Telemedicine Software Benefits

An effective EHR software helps streamline your clinical workflows, simplify administrative tasks, and help reduce cost. Here are some of the most advantageous benefits of telemedicine software.

  • Less travel and cost required
  • Reduced waiting time
  • Reduced chances of catching illnesses from the practice
  • Secure channels to share patient information
  • High degree of comfort and convenience