Telemedicine Software

DrChrono EHR Software
DrChrono EHR Software

DrChrono EHR is a cloud-based medical software solution that assists healthcare practitioners in managing patient care, optimizing workflow efficiency, and improving medical results. The program is ap.. Read more

316 Reviews

Aesthetics Pro Software
Aesthetics Pro Software

What Is Aesthetics Pro Software? Overview Aesthetics Pro software is a cloud-based solution tailored for the modern medspa businesses. It streamlines spa management and growth, offering features.. Read more

288 Reviews

Epic Software
Epic Software

What Is Epic Software?  Overview  Epic software, a cloud-based electronic health records (EHR) platform by Epic Systems Corporation, can be ideal for various medical specialties, from urgent car.. Read more

280 Reviews

eClinicalWorks EMR Software
eClinicalWorks EMR Software

What Is eClinicalWorks EMR?  Overview   eClinicalWorks software is an information solution providing electronic health records (EHR) for medical practices. It is designed to help healthcare prov.. Read more

241 Reviews

athenahealth EMR
athenahealth EMR

What Is athena EMR? Overview athenahealth EMR is a cloud-based software for small to mid-sized medical practices. It offers a secure digital platform for storing patient records simplifying and .. Read more

240 Reviews

AdvancedMD EHR Software
AdvancedMD EHR Software

What Is AdvancedMD EHR? Overview AdvancedMD EHR is a comprehensive cloud-based practice management software designed for healthcare providers. This software helps streamline patient communicatio.. Read more

192 Reviews

Kareo EHR Software
Kareo EHR Software

What Is Kareo EHR? Overview Kareo EHR, now Tebra, is a cloud-based electronic medical record (EMR) and practice management solution designed to improve patient care. It aims to streamline operat.. Read more

175 Reviews

Patagonia Health EHR Software
Patagonia Health EHR Software

What Is Patagonia EMR?  Overview  Patagonia EMR is a cloud-based solution for public and behavioral health organizations. It is a federally certified practice management and billing software tha.. Read more

142 Reviews

NextGen EMR
NextGen EMR

What Is NextGen EMR?   Overview    NextGen EMR, by NextGen Healthcare, is a cloud-based practice management solution designed to manage patient care processes. It efficiently manages medical rec.. Read more

127 Reviews

Praxis EMR Software
Praxis EMR Software

What Is Praxis EMR?   Overview  Praxis EMR is an accredited electronic medical record (EMR) system designed to help healthcare providers improve the quality of care they provide to their patient.. Read more

126 Reviews

PrognoCIS EMR
PrognoCIS EMR

In the early 2000s, PrognoCIS emerged as a popular electronic medical record (EMR) solution for medical facilities. The software comes with options for medical billing, known as Practice Management, a.. Read more

115 Reviews

Allscripts EMR Software
Allscripts EMR Software

What Is Allscripts EMR? Overview Allscripts, now known as Veradigm, is a cloud-based electronic health records (EHR) and practice management software designed to streamline healthcare operations.. Read more

109 Reviews

Doxy me Software
Doxy me Software

What Is Doxy.me Software? Overview Doxy.me is a HIPAA-compliant telemedicine platform designed to help healthcare providers conduct remote consultations with their patients using a web browser. .. Read more

108 Reviews

Amazing Charts EHR Software
Amazing Charts EHR Software

What Is Amazing Charts? Overview Amazing Charts is a cloud-based electronic health records solution designed for independent medical practices. The vendor offers a complete suite of solutions in.. Read more

85 Reviews

Meditech EHR Software
Meditech EHR Software

What Is MEDITECH EMR? Overview Meditech EMR is a cloud-oriented application that optimizes clinical processes, boosts patient treatment quality, and increases overall operational productivity. T.. Read more

76 Reviews

CareCloud EHR
CareCloud EHR

What Is CareCloud EHR? Overview CareCloud is a cloud-based electronic health records (EHR) and practice management system for medical practices of all sizes. The software equips healthcare provi.. Read more

74 Reviews

Intergy by Greenway Health
Intergy by Greenway Health

What Is Intergy EHR? Overview Intergy by Greenway Health is a cloud-based electronic health records (EHR) and practice management solution designed for ambulatory practices of all sizes. The pla.. Read more

73 Reviews

ChartLogic EHR
ChartLogic EHR

What Is ChartLogic EHR?  Overview   ChartLogic EHR is a versatile electronic health record (EHR) and practice management solution that caters to the healthcare industry. It enables healthcare pr.. Read more

71 Reviews

Practice EHR Software
Practice EHR Software

What Is Practice EHR?  Overview    Practice EHR is a cloud-based software for managing clinical workflows in various specialties. It streamlines practice management, encompassing tasks from chec.. Read more

59 Reviews

ModMed EHR Software
ModMed EHR Software

What Is ModMed EMR? Overview ModMED EMR, also known as Modernizing Medicine, is a cloud-based practice management software that automates tasks for medical practices. The specialty-specific EHR .. Read more

52 Reviews

Buyers Guide

Last updated: February 21, 2024

A telemedicine software is designed to help healthcare providers to have meetings with patients, diagnose their illnesses, and deliver treatment plans remotely using secure telecommunications tools like video chats.

Implementing effective telemedicine software has become crucial in order to provide quality healthcare to patients in their homes. However, the real challenge is finding the right telemedicine software that fits your medical practice. Telemedicine software can also be integrated with EMR/EHR software to provide a seamless user experience.

This buyer's guide is designed to help you understand the unique characteristic of a telemedicine software, it’s features and benefits.

Here’s what we’ll be discussing in this buyer’s guide:

What is a Telemedicine Software?
Telemedicine vs. Telehealth
Telemedicine Software Features
Choosing a Telemedicine Vendor
Telemedicine Software Benefits

What is a Telemedicine Software?

A telemedicine software allows physicians to engage, communicate, and deliver quality healthcare to patients sitting in a different location from them through telecommunications tools like video chats, email, etc. Modern healthcare practices use HIPAA-enabled telecommunications tools to help with stimulus checks as well.

With the help of telemedicine software, patients and their physicians can communicate through a screen with one another. Physicians can share lab results, show medical treatments, prescribe drugs and medications, and much more through telemedicine software.

Typically, telemedicine software offers three types of modules, which includes:

Interactive Medicine: Allows seamless and real-time communication between practitioners and patients.

Store and Forward: Allows practitioners and physicians to share information with their patients in different locations and vice versa.

Remote Patient Monitoring: Using remote patient monitoring, practitioners can monitor their patient’s vital stats like blood sugar and heartbeat through their mobile devices.

Telemedicine vs. Telehealth

You might have heard the terms ‘Telemedicine’ and ‘Telehealth’ being used interchangeably. However, the two are quite different types of medical software.

While telemedicine software enables practitioners to provide the whole healthcare process through an online telecommunications tool, it is limited to only clinical services. On the other hand, a telehealth solution offers clinical and non-clinical services for medical practices. For instance, in addition to meetings with their patients, physicians can use telehealth solutions to also hold staff and administration meetings.

Here, I’ll be going over the various features of Telemedicine software along with the requirements of selecting your software vendor for your practice.

Before jumping to the software itself, you must assess the needs, requirements, and capabilities of your practice. After all, Telemedicine software comes in all shapes and sizes. Some practices might require Telemedicine software for large practices based on their size; while others might need small-scale ones.

Here’s all you need to know to make the most of your Telemedicine software.

Telemedicine Software Features

Here are some features of Telemedicine software that help improve patient care, streamline your clinical workflows, and simplify administrative tasks.

Security Protocols – Your telemedicine software should offer various security protocols and safeguards to keep sensitive patient information safe.

Video Conferencing – Your telemedicine software should offer face-to-face video conferencing capabilities that also enable you to share patient information and files. Other features include screen-sharing, multiway video, etc.

Secure instant messaging – Enables practitioners and patients to communicate with each other through a secure and encrypted portal.

Online Scheduling – You can set a schedule that allows patients to book appointments that fit your schedule. Any changes in appointments like staff changes, rescheduled/canceled appointments, etc. are updated automatically in your system.

Patient Intake and Registration – You can also have patients upload all of their personal information, medical history, and billing information prior to their appointment to reduce patient waiting time and increase patient satisfaction.

Medical Billing – In order to accommodate your patients, your telemedicine software should reduce your revenue cycle and offer faster online payment options.

E-prescription – Physicians can issue e-prescriptions easily and send it to the patient’s nearest pharmacy without hassle. These prescriptions can be sent directly through the telemedicine software or separately through the mobile phones or computers of the pharmacies.

HIPAA Compliance - A Telemedicine software also needs to ensure patient information confidentiality and privacy through compliance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Choosing a Telemedicine Vendor

Now that we’ve discussed the necessary features of Telemedicine, let’s talk about some of the requirements you’d need from your software vendor. These may differ for each individual medical practice.

Vendor Size – What type of practices does your software vendor typically cater to? Some vendors only provide services to small-scale practices, while others cater to large-scale practices. Therefore, if you have a small practice, paying for services that help large practices, won’t do much good. Similarly, large practices won’t be able to function with services designed for small practices.

Design – The design of a Telemedicine software’ infrastructure depends on your choice. Whether you would prefer a cloud-based, web-based, or even standalone.

Web-based: These companies focus on a web-based approach and practitioners can access their patient information through their web browser.

App-based: App-based software provide all the service you need from a Telemedicine software through an installable app on your smartphone or tablet.

Cloud-based: Companies that provide native cloud software offer you access to patient information through a cloud-storage.

Certification – Vendor certification ensures patient information confidentiality and security and is perhaps one of the most important things to look for in a telemedicine software vendor. So make sure your vendor has ONC-authorized testing and certification body (ONC-ATCB) certification.

Telemedicine Software Benefits

An effective EHR software helps streamline your clinical workflows, simplify administrative tasks, and help reduce cost. Here are some of the most advantageous benefits of telemedicine software.

  • Less travel and cost required
  • Reduced waiting time
  • Reduced chances of catching illnesses from the practice
  • Secure channels to share patient information
  • High degree of comfort and convenience