Telemedicine Software

athenahealth EHR Software

AthenaHealth is a cloud-based EHR system that assists healthcare practitioners in organizing patient records, managing appointments, tracking clinical data, scheduling appointments, and other aspects... Read more

155 Reviews

eClinicalWorks EMR Software

eClinicalWorks Software is an award-winning integrated electronic health record and practice management (PM) solution that provides technology throughout patient care delivery. With a growing network .. Read more

146 Reviews

Amazing Charts EHR Software

Amazing Charts EMR is a leading provider of electronic medical record (EMR) solutions. It offers easy scheduling, coding, e-prescribing, interoffice messaging, charting, and other capabilities. Furthe.. Read more

85 Reviews

Allscripts EMR Software

Allscripts is a game-changing EMR platform that has evolved tremendously since its inception. It is considerably more than a standard electronic health record solution and includes advanced features. .. Read more

81 Reviews

PrognoCIS EMR Software

In the early 2000s, PrognoCIS emerged as a popular electronic medical record (EMR) solution for medical facilities. The software comes with options for medical billing, known as Practice Management, a.. Read more

80 Reviews

CareCloud EHR

CareCloud is a HIPAA compliant cloud-based electronic health recording software that offers collective benefits of practice management, EMR, and medical billing services. The solution offers services .. Read more

74 Reviews

AdvancedMD EHR Software

AdvancedMD is an all-inclusive medical software solution designed to enhance the quality of patient care for independent physician clinics and healthcare organizations of all sizes. The vendor provide.. Read more

73 Reviews

ChartLogic EMR Software

ChartLogic is a modern EMR solution that facilitates clinical operations and ensures paperless workflows for doctors. Users can either go for the standalone EMR solution or the one featuring integrati.. Read more

71 Reviews

NextGen Healthcare EHR

NextGen Office by NextGen Healthcare is an all-in-one medical software solution designed for specialty practices of all sizes. The cloud-based application combines specialty-specific EHR content, a me.. Read more

70 Reviews

DrChrono EHR Software

DrChrono EMR is a cloud-based medical software solution that assists healthcare practitioners in managing patient care, optimizing workflow efficiency, and improving medical results. The program is ap.. Read more

70 Reviews

Kareo EHR Software

Kareo EHR is a complete, cloud-based solution that helps you manage your practice more efficiently and increase your revenue. This practice management software includes patient scheduling and tracking.. Read more

66 Reviews

EpicCare EMR software

An EMR software built for large healthcare systems. EpicCare is certified for stages 1 and 2 of meaningful use. Founded, developed, and implemented in 1979 by a small team, the software is now being u.. Read more

63 Reviews

Practice EHR Software

Practice EHR is a top-rated medical software solution that includes extensive EMR and practice management capabilities. The cloud-based application is designed to cater to the unique needs of both sma.. Read more

59 Reviews

Modernizing Medicine EHR Software

Modernizing Medicine was initiated in 2010. They serve over 16,000 providers and 140,000 healthcare professionals. Their client satisfaction rate is 93%, which is one of the highest in the industry. .. Read more

52 Reviews

Praxis EMR Software

Praxis is an enthusiastic EMR platform driven by artificial intelligence that aims to expedite the workflow of medical clinics. It monitors day-to-day tasks to ensure the features are utilized effecti.. Read more

48 Reviews

Nextech EHR Software

Nextech EHR was founded in 1997, and they currently serve over 11,000 care professionals and 4000 medical specialties. This agile vendor explicitly tends to specialties such as Orthopedics, Dermatolog.. Read more

41 Reviews

Meditech EHR Software

MediTech EHR is a cloud-based software and an on-premise system that operates mainly to generate clinical charts and reports for physicians in community and mid-sized hospitals. The software presents .. Read more

41 Reviews

CharmHealth EHR Software

CharmHealth is a leading electronic health record (EHR) system for healthcare organizations of all sizes. Large multi-specialty groups, small independent medical offices, and other healthcare organiza.. Read more

40 Reviews

InSync EHR, PM & RCM Software

InSync offers a cloud-based electronic health records, practice management, and revenue cycle management system. It can be customized according to specialty needs such as substance abuse, behavioral h.. Read more

37 Reviews

Compulink Healthcare EHR System

Compulink Healthcare was formerly known as Advantage Practice Management Software, which has been operational since 1985. Compulink became a pioneer in the healthcare sector in 1994 by introducing one.. Read more

36 Reviews

Buyers Guide

Last updated: February 05, 2023

A telemedicine software is designed to help healthcare providers to have meetings with patients, diagnose their illnesses, and deliver treatment plans remotely using secure telecommunications tools like video chats.

Implementing effective telemedicine software has become crucial in order to provide quality healthcare to patients in their homes. However, the real challenge is finding the right telemedicine software that fits your medical practice. Telemedicine software can also be integrated with EMR/EHR software to provide a seamless user experience.

This buyer's guide is designed to help you understand the unique characteristic of a telemedicine software, it’s features and benefits.

Here’s what we’ll be discussing in this buyer’s guide:

What is a Telemedicine Software?
Telemedicine vs. Telehealth
Telemedicine Software Features
Choosing a Telemedicine Vendor
Telemedicine Software Benefits

What is a Telemedicine Software?

A telemedicine software allows physicians to engage, communicate, and deliver quality healthcare to patients sitting in a different location from them through telecommunications tools like video chats, email, etc. Modern healthcare practices use HIPAA-enabled telecommunications tools to help with stimulus checks as well.

With the help of telemedicine software, patients and their physicians can communicate through a screen with one another. Physicians can share lab results, show medical treatments, prescribe drugs and medications, and much more through telemedicine software.

Typically, telemedicine software offers three types of modules, which includes:

Interactive Medicine: Allows seamless and real-time communication between practitioners and patients.

Store and Forward: Allows practitioners and physicians to share information with their patients in different locations and vice versa.

Remote Patient Monitoring: Using remote patient monitoring, practitioners can monitor their patient’s vital stats like blood sugar and heartbeat through their mobile devices.

Telemedicine vs. Telehealth

You might have heard the terms ‘Telemedicine’ and ‘Telehealth’ being used interchangeably. However, the two are quite different types of medical software.

While telemedicine software enables practitioners to provide the whole healthcare process through an online telecommunications tool, it is limited to only clinical services. On the other hand, a telehealth solution offers clinical and non-clinical services for medical practices. For instance, in addition to meetings with their patients, physicians can use telehealth solutions to also hold staff and administration meetings.

Here, I’ll be going over the various features of Telemedicine software along with the requirements of selecting your software vendor for your practice.

Before jumping to the software itself, you must assess the needs, requirements, and capabilities of your practice. After all, Telemedicine software comes in all shapes and sizes. Some practices might require Telemedicine software for large practices based on their size; while others might need small-scale ones.

Here’s all you need to know to make the most of your Telemedicine software.

Telemedicine Software Features

Here are some features of Telemedicine software that help improve patient care, streamline your clinical workflows, and simplify administrative tasks.

Security Protocols – Your telemedicine software should offer various security protocols and safeguards to keep sensitive patient information safe.

Video Conferencing – Your telemedicine software should offer face-to-face video conferencing capabilities that also enable you to share patient information and files. Other features include screen-sharing, multiway video, etc.

Secure instant messaging – Enables practitioners and patients to communicate with each other through a secure and encrypted portal.

Online Scheduling – You can set a schedule that allows patients to book appointments that fit your schedule. Any changes in appointments like staff changes, rescheduled/canceled appointments, etc. are updated automatically in your system.

Patient Intake and Registration – You can also have patients upload all of their personal information, medical history, and billing information prior to their appointment to reduce patient waiting time and increase patient satisfaction.

Medical Billing – In order to accommodate your patients, your telemedicine software should reduce your revenue cycle and offer faster online payment options.

E-prescription – Physicians can issue e-prescriptions easily and send it to the patient’s nearest pharmacy without hassle. These prescriptions can be sent directly through the telemedicine software or separately through the mobile phones or computers of the pharmacies.

HIPAA Compliance - A Telemedicine software also needs to ensure patient information confidentiality and privacy through compliance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Choosing a Telemedicine Vendor

Now that we’ve discussed the necessary features of Telemedicine, let’s talk about some of the requirements you’d need from your software vendor. These may differ for each individual medical practice.

Vendor Size – What type of practices does your software vendor typically cater to? Some vendors only provide services to small-scale practices, while others cater to large-scale practices. Therefore, if you have a small practice, paying for services that help large practices, won’t do much good. Similarly, large practices won’t be able to function with services designed for small practices.

Design – The design of a Telemedicine software’ infrastructure depends on your choice. Whether you would prefer a cloud-based, web-based, or even standalone.

Web-based: These companies focus on a web-based approach and practitioners can access their patient information through their web browser.

App-based: App-based software provide all the service you need from a Telemedicine software through an installable app on your smartphone or tablet.

Cloud-based: Companies that provide native cloud software offer you access to patient information through a cloud-storage.

Certification – Vendor certification ensures patient information confidentiality and security and is perhaps one of the most important things to look for in a telemedicine software vendor. So make sure your vendor has ONC-authorized testing and certification body (ONC-ATCB) certification.

Telemedicine Software Benefits

An effective EHR software helps streamline your clinical workflows, simplify administrative tasks, and help reduce cost. Here are some of the most advantageous benefits of telemedicine software.

  • Less travel and cost required
  • Reduced waiting time
  • Reduced chances of catching illnesses from the practice
  • Secure channels to share patient information
  • High degree of comfort and convenience