Therasoft

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Therasoft Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

How much does Therasoft Software cost?

Therasoft Software has three major pricing plans, along with various customizable options. Click Get Pricing for more info.

Is Therasoft Software cloud-based?

Yes, Therasoft is cloud-based software.

What are the main features of Therasoft Software?

Reporting, appointment scheduling and reminders, session notes, a client portal, billing, and a therapist directory are among the main features of Therasoft.

What level of support does Therasoft Software provide?

Therasoft Online users can only access telephone support.

Who are the main users of Therasoft Software?

The primary users of Therasoft Software include behavioral therapists and mental health specialists.

Therasoft Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Therasoft reviews

Overall Rating

19 Reviews

Excellent
42%
Good
21%
Average
21%
Poor
5%
Terrible
11%
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Christine C.

Mental Health Care

10+ Employees

November 2024

Useful auto-posting but clunky refunds

November 2024

Useful auto-posting but clunky refunds

Christine C.

Mental Health Care

10+ Employees

Pros thumbs-up

I genuinely liked the auto-posting portion of Therasoft since it handled routine entries automatically and saved me time I used to spend on manual posting.

Cons thumbs-up

for me issuing refunds through Therasoft has been clunky and not the best as the process often feels awkward and complicates handling returns.

Mary W.

Mental Health Care

10+ Employees

June 2024

Once dependable, now unreliable

June 2024

Once dependable, now unreliable

Mary W.

Mental Health Care

10+ Employees

Pros thumbs-up

Back when I first started using it, things actually worked as expected and I could rely on the service without constant worry so it genuinely felt dependable at one point.

Cons thumbs-up

I've been frustrated by their silence and recurring hard drive failures, plus the way they handle follow-through is foggy and full of hollow excuses that don't address the root problem, far too often the company was aware of a problem but failed to notify subscribers so we could adjust, then later they brushed it off with a 'sorry, didn't you get the email?' when no such notification ever arrived and I found there were no real accommodations offered for their mistakes so customers are expected to clean up their mess and if I decide to leave I'm told I'll have to pay roughly $5,000 just to retrieve and preserve my own files.

Leasha J. S.

Individual & Family Services

10+ Employees

June 2024

poor support, very very poor

June 2024

poor support, very very poor

Leasha J. S.

Individual & Family Services

10+ Employees

Pros thumbs-up

for me the Wiley treatment planners have been genuinely useful and I found the supporting documentation to be clear and easy to follow which helped me get up and running without much hassle.

Cons thumbs-up

I was really frustrated with their customer support because it was unresponsive and ineffective and to make matters worse they lost client data during a server outage, forcing me to scramble to try to recover important information.

Alicia H.

Medical Practice

10+ Employees

December 2023

Easy notes, difficult assessments

December 2023

Easy notes, difficult assessments

Alicia H.

Medical Practice

10+ Employees

Pros thumbs-up

I found it really simple to compose progress notes and the layout is simple enough that I could use it without much training.

Cons thumbs-up

When assessing mental health clients, I found it more difficult to use, especially for conducting thorough assessments.

Linda b.

Individual & Family Services

50+ Employees

August 2023

ideal and accessible interface

August 2023

ideal and accessible interface

Linda b.

Individual & Family Services

50+ Employees

Pros thumbs-up

I found the interface very simple and accessible and after only contacting IT once I felt they responded quickly and efficiently.

Cons thumbs-up

Before diving in I wish I had spent more time learning the system because I'd like to know more about its various sections so I can use it more effectively every day.

Jacquelyn M.

Mental Health Care

50+ Employees

August 2023

patient registration is pretty easy

August 2023

patient registration is pretty easy

Jacquelyn M.

Mental Health Care

50+ Employees

Pros thumbs-up

I found that it was really easy to register patients into the system and the whole process felt simple and simple.

Cons thumbs-up

From my experience, the software throws quite a few glitches and, at times, becomes noticeably slow while I'm using it which can disrupt my workflow.

Philomena C.

Hospital & Health Care

10+ Employees

August 2023

Generally solid with detailed calendar

August 2023

Generally solid with detailed calendar

Philomena C.

Hospital & Health Care

10+ Employees

Pros thumbs-up

As a user of Therasoft, I find the platform generally solid and what stands out for me is how much relevant detail is presented directly on the calendar, giving providers an immediate, useful snapshot of key information.

Cons thumbs-up

Occasionally the program feels sluggish and even freezes on me which interrupts my workflow and is especially frustrating when I'm busy.

Ellen O.

Mental Health Care

10+ Employees

January 2023

whole team love this tool

January 2023

whole team love this tool

Ellen O.

Mental Health Care

10+ Employees

Pros thumbs-up

Because of the simple drop-down menus, I find it simple to use and my whole team, even those with little prior experience, can access it without trouble.

Cons thumbs-up

Honestly the new login system has become such a frustrating and clunky hurdle for me that I am seriously considering moving to a different platform or program because it's both annoying and hard to navigate.

Anonymous

Hospital & Health Care

500+ Employees

November 2022

Easy to use with current applications

November 2022

Easy to use with current applications

Anonymous

Hospital & Health Care

500+ Employees

Pros thumbs-up

for me it's very easy to use and thoughtfully designed to work smoothly with current applications so I can navigate and apply it to my workflow without friction.

Cons thumbs-up

I'd appreciate more hands-on simulation and initial training videos that walk new users through practical scenarios step by step since the existing instructional material doesn't fully prepare beginners.

Charles H.

Mental Health Care

10+ Employees

August 2022

Quick setup but lacks features

August 2022

Quick setup but lacks features

Charles H.

Mental Health Care

10+ Employees

Pros thumbs-up

I was able to get everything up and running quickly and their customer support team responded helpfully whenever I needed them.

Cons thumbs-up

When my practice expanded, we found that the platform lacked the additional features we required at that stage so it no longer met our growing needs.