Therasoft

Therasoft Pros & Cons

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Therasoft Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

How much does Therasoft Software cost?

Therasoft Software has three major pricing plans, along with various customizable options. Click Get Pricing for more info.

Is Therasoft Software cloud-based?

Yes, Therasoft is cloud-based software.

What are the main features of Therasoft Software?

Reporting, appointment scheduling and reminders, session notes, a client portal, billing, and a therapist directory are among the main features of Therasoft.

What level of support does Therasoft Software provide?

Therasoft Online users can only access telephone support.

Who are the main users of Therasoft Software?

The primary users of Therasoft Software include behavioral therapists and mental health specialists.

Therasoft Reviews

Overall Rating

19 Reviews

Excellent
42%
Good
21%
Average
21%
Poor
5%
Terrible
11%
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Christine C.
Mental Health Care
10+ Employees
November 2024
Useful auto-posting but clunky refunds
November 2024
Useful auto-posting but clunky refunds
Christine C.
Mental Health Care
10+ Employees

Pros thumbs-up

I genuinely liked the auto-posting portion of Therasoft since it handled routine entries automatically and saved me time I used to spend on manual posting.

Cons thumbs-up

for me issuing refunds through Therasoft has been clunky and not the best as the process often feels awkward and complicates handling returns.

Mary W.
Mental Health Care
10+ Employees
June 2024
Once dependable, now unreliable
June 2024
Once dependable, now unreliable
Mary W.
Mental Health Care
10+ Employees

Pros thumbs-up

Back when I first started using it, things actually worked as expected and I could rely on the service without constant worry so it genuinely felt dependable at one point.

Cons thumbs-up

I've been frustrated by their silence and recurring hard drive failures, plus the way they handle follow-through is foggy and full of hollow excuses that don't address the root problem, far too often the company was aware of a problem but failed to notify subscribers so we could adjust, then later they brushed it off with a 'sorry, didn't you get the email?' when no such notification ever arrived and I found there were no real accommodations offered for their mistakes so customers are expected to clean up their mess and if I decide to leave I'm told I'll have to pay roughly $5,000 just to retrieve and preserve my own files.

Leasha J. S.
Individual & Family Services
10+ Employees
June 2024
poor support, very very poor
June 2024
poor support, very very poor
Leasha J. S.
Individual & Family Services
10+ Employees

Pros thumbs-up

for me the Wiley treatment planners have been genuinely useful and I found the supporting documentation to be clear and easy to follow which helped me get up and running without much hassle.

Cons thumbs-up

I was really frustrated with their customer support because it was unresponsive and ineffective and to make matters worse they lost client data during a server outage, forcing me to scramble to try to recover important information.