TotalMD EHR Software

What Is TotalMD?

Overview  

TotalMD is a medical software suite that offers medical practice management and electronic health records designed for small medical practices. It also offers scheduling, medical billing, telehealth, and patient engagement functionalities. With its customizable interface and robust features, TotalMD empowers medical providers to streamline their day-to-day workflows, improve practice efficiency, and deliver high-quality patient care.  

What Is TotalMD Best Known For?

TotalMD is recognized for being a low-cost medical billing software. It offers features such as insurance aging drilldown, integrated claims, and mass charge entry, enabling medical practices and billing services to optimize their revenue cycle and increase overall profitability.

TotalMD Pricing

TotalMD offers the following standard pricing plans for its on-premise software:

  • TotalMD In-Office – $139/month/location
  • Premium Bundle Add-On – $278/month/location

The vendor’s cloud-based billing options vary based on the number of users:

  • First User – $129/month
  • 2-9 Users – $99/user
  • 10-19 Users – $89/user
  • 20-29 Users – $79/user
  • 30-49 Users – $69/user

Contact us for a customized pricing quote tailored to the unique requirements of your practice.

Disclaimer: The pricing is subject to change.

TotalMD Integrations

The software supports integration with various third-party integrations, including:

How Does TotalMD Software Work?

Here’s how you can make use of the software’s features after accessing the dashboard:

  • Access patient charts and records from a centralized dashboard
  • Document patient visits, orders, notes, and other clinical information directly in the EMR
  •  Process insurance claims and follow up on payments using the integrated billing service features
  • Connect with patients through a secure message center
  • Access reports and analytics to track key metrics
  • Prescribe medications electronically and get instant access to drug interactions
  • Use the telehealth functionality to conduct virtual visits with patients
  • Customize the software and workflows to suit your practice needs

You can also schedule a free TotalMD demo to explore its full range of functionalities.

Who Is TotalMD For?

TotalMD EMR software is tailored for small-to-medium sized medical practices and is typically used by:

  • Medical Billers
  • Payers
  • Hospitals
  • Clinics
  • Solo practices

TotalMD Features

Here are a few key features of the software:

  • Electronic Prescriptions

TotalMD EHR allows healthcare providers to send prescriptions electronically to pharmacies, saving time and reducing the errors associated with paper-based prescriptions. Practitioners can access a patient's medication history, check for drug interactions, and send prescriptions directly to the patient's preferred pharmacy. This feature not only enhances patient safety by flagging potential medication conflicts but also streamlines the prescription process, making it more efficient and secure.

  • Telehealth

The software enables healthcare providers to conduct virtual sessions with their patients via video or voice calls. It facilitates real-time information sharing among staff, family members, caretakers, and outside providers, promoting collaborative care and ensuring that everyone involved in the patient's well-being stays informed and connected. Overall, this feature enhances accessibility to healthcare services and improves communication.

  • Reporting And Analytics

TotalMD empowers users to track key metrics with its extensive library of reports. It offers comprehensive insights into various aspects of a medical practice, from financial performance to patient outcomes. With clinical and financial reporting capabilities, healthcare providers can make data-driven decisions to optimize their operations and improve patient outcomes.

  • Patient Engagement Solutions

This feature is designed to enhance patient engagement with targeted emails, text messages, and a secure message center. It helps practices enhance patient satisfaction, ensure adherence to treatment plans, promote better healthcare outcomes, and streamline communication between patients and healthcare providers through a centralized dashboard.

  • Practice Management

TotalMD simplifies practice management by offering tools for scheduling, patient file management, and robust line-item accounting. Healthcare professionals can efficiently schedule appointments, manage patient records, and maintain detailed financial records. This feature streamlines administrative tasks, allowing medical practices to operate more smoothly and focus on delivering quality care.

Is TotalMD Right For You?

If you are a small medical practice or billing service seeking an all-in-one software solution to manage daily operations, patient care delivery and revenue cycle, TotalMD can be the right fit. Its fully-integrated system combines robust practice management, electronic health records, and medical billing capabilities into a single, customizable platform.

TotalMD's powerful yet easy-to-use suite is designed to help you streamline your clinical and administrative workflows, facilitate patient-provider communication, and provide the insights needed to drive business decisions. The software offers flexible pricing plans and personalized onboarding, training, and long-term support services to ensure your practice realizes the full benefits of the technology.

Still not sure if TotalMD software is the right choice for you? Contact us at (315) 215-3447, and we will help you make an informed decision.

TotalMD Pricing Plans

  • Subscription
  • Ideal for
  • Features

TotalMD
In-Office

$
139 / month
Individuals
  • Unlimited support
  • Free software upgrades
  • Practice management
  • Appointment Book Pro
  • TotalMD Document Center

Premium Bundle
Add-On*

$
278 / month
More than one user
  • TotalMD In-Office features + 1 e-Rx license
  • TotalMD Communicator
  • Patient Kiosk
$
129 / month
First User
  • Scheduling, billing, and reporting solution
  • Document storage solution
  • Support services
$
99 / month
2-9 users
  • Scheduling, billing, and reporting add-on
  • Electronic storage solution for your documents
  • Support services
$
69 / month
30-49 users
  • Scheduling, billing, and reporting add-on
  • Electronic storage solution for your documents
  • Support services

Disclaimer: The pricing is subject to change. 

PROS

CONS

  • Offers reporting and analytics tools for data-driven decisions
  • Learning curve for new users, according to some TotalMD reviews
  • Streamlines daily processes with an all-in-one medical solution
  • Some financial reports could be improved
  • Patient engagement tools enhance communication
  • Enables practices to tailor the software to their unique needs

TotalMD EHR Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does TotalMD work on a Mac?

Yes, TotalMD works on a Mac.

How does TotalMD help health systems?

TotalMD is a great software designed to help a small business in the healthcare industry manage various aspects of their daily operations. It streamlines patient records management, revenue cycle, and patient communication for healthcare providers.

How much does TotalMD cost?

TotalMD offers various on-premise and cloud software pricing plans. Get your personalized cost breakdown today!

What are the main features of TotalMD?

The main TotalMD software features include patient engagement tools, revenue cycle management, e-prescribing, reporting, practice management, electronic medical records, and an integrated clearinghouse.

What level of support does TotalMD offer?

The software provides personalized support with a dedicated account manager as well as technical support options. TotalMD support team also provides regular updates and resources to help users stay informed and maximize the benefits of the software.

Who are the main users of TotalMD?

The main users of TotalMD include healthcare practices, multi-specialty clinics, medical billing companies, and payers.

TotalMD EHR Software reviews

Overall Rating

28 Reviews

Excellent
40%
Good
50%
Average
5%
Poor
5%
Terrible
0%

Parker Brady

-

-

May 2022

simple and functional

May 2022

simple and functional

Parker Brady

-

-

Pros thumbs-up

I like how easily accessible their support staff is. They are friendly and willing to help you through any issue in a manner. The software has a powerful billing system. It has all the functions and features of a large organization billing system and provides comprehensive reports. overall, all functions run seamlessly in totaled.

Cons thumbs-up

I love their billing system but it refuses to deal with secondary claims. The first level of support doesn’t have all the information and the features are not specific to our needs. Although second level support is amazing.

Hayden

-

-

May 2022

a good cost-effective investment

May 2022

a good cost-effective investment

Hayden

-

-

Pros thumbs-up

I like the ease TotalMD EHR offers. Navigating the software and getting tasks done takes very little time and effort. I have used many EMR software over the years but none provided service as good at a price so reasonable as this one.

Cons thumbs-up

In the beginning, there were a lot of glitches but this thing has been fixed as they introduced newer updates. we no longer face any major issues with the system’s working.

Larry

-

-

March 2019

Great layout. Amazing support

March 2019

Great layout. Amazing support

Larry

-

-

Pros thumbs-up

TotalMD offers utmost ease of use and a comprehensive layout designed to cut down on day-to-day tasks. The tech assisting staff is highly efficient and great at their job. The company provides awesome training with all basis covered. Using the system after it is a breeze. Billing system and support are great. Helps us run a smooth practice.

Cons thumbs-up

There are very little problems with this software. Although, it would be great if they could remove the additional screen pop up of the same patient history when we are transferring it to the ledger to the other account.

Preston Edwin

-

-

March 2019

Support needs improvements

March 2019

Support needs improvements

Preston Edwin

-

-

Pros thumbs-up

TotalMD is a straight-forward and easy to use EMR service. The software has an array of functionalities to offer at a cost very reasonable compared to other competitors on the market. There is a considerable number of opportunities for customization. Appointments and schedules are very easily created and managed.

Cons thumbs-up

Their customer support isn’t the most efficient and accessible. There have been so many instances when reporting was a pain due to glitches. But having to deal with the support is a whole another trouble as they work on a different timeline and we have to wait until they are open for service.

Teresa

G. Anesthesia, PLLC

2-10 employees

December 2018

Fantastic service from a great company

December 2018

Fantastic service from a great company

Teresa

G. Anesthesia, PLLC

2-10 employees

Pros thumbs-up

My experience with TotalMD has been great the system is very easy to learn to operate. The interface is simple and user-friendly. Their entire staff is brilliant. My experience with them from the very beginning has been great. My first sales representative to any customer service operator, they are extremely pleasant and helpful. Always responsive and eager to assist you with any issue you may be facing

Cons thumbs-up

There are as such no problems with the system. Only, they do not allow me to send out claims from their clearinghouse and I am required to use a separate one each time. Which is a little troublesome.

Jennifer

-

-

December 2018

Poor billing module

December 2018

Poor billing module

Jennifer

-

-

Pros thumbs-up

The system is well designed with some great features and functions. This is amazing because the asking price is incredibly reasonable. Although, there are some areas that could use some tweaking.

Cons thumbs-up

the EHR part works fine but claims denial conversions take a long time which is a problem. Not the most intuitive as even simple tasks like retrieving reports from patient records take a lot of clicks and steps. Wouldn't recommend to billing companies.

Jodi

Healing Ground LLC

2-10 employees

December 2018

Super Amazing

December 2018

Super Amazing

Jodi

Healing Ground LLC

2-10 employees

Pros thumbs-up

Their customer service is super friendly. The customer service representative that is assigned to us is really awesome, she answered all of the questions that I had. It was so easy to switch from the previous EMR to TotalMD. This product is really great for us and comes at an affordable price, especially when we are a small business.

Cons thumbs-up

If they could give a manual with the system that would be great, so that when you face a problem you don’t have to call the tech team again and again, bugging them. Although the tech team is really great and has always sorted out all my issues on the phone.

Debbie

DT Medical Billing

1

November 2018

Good Software

November 2018

Good Software

Debbie

DT Medical Billing

1

Pros thumbs-up

The software is great, as it is easy to use, plus the customer service is great as well.

Cons thumbs-up

A few times it gets really hard to know where you're typing while entering the account number as the cursor disappears.

Julia Hampton

-

-

November 2018

-

November 2018

-

Julia Hampton

-

-

Pros thumbs-up

It’s a pretty decent service considering the low prices they charge for it. we are a Billing Service and totaled provides us with the right tools. the company is very responsive to our requests for support and the suggestions for product improvement.

Cons thumbs-up

Secondary claims aren’t processed in this billing system which is a bit of a nuisance. First level support is inadequate however the second level is decent.

Angel

East Valley Counseling Associates

2-10 employees

October 2018

Extremely user-friendly. Love the features

October 2018

Extremely user-friendly. Love the features

Angel

East Valley Counseling Associates

2-10 employees

Pros thumbs-up

The software has no extensive learning period which makes it very easy to use for users with all expertise levels and ages. Their staff is amazing. The sales representatives were super friendly and kind. Their support staff is easily accessible and always willing to understand your issues to help resolve them. All the features are intuitive. I love how efficient TotalMD has made my practice.

Cons thumbs-up

I have not encountered any fault or error with this software so far. I am completely satisfied with its performance and would recommend other clinics to use it too.