TruBridge

PROS

CONS

  • Offers customizable solutions tailored to individual client needs 
  • Initial learning curve for staff transitioning to new system 
  • Data-driven insights enhance decision-making and performance 
  • Compatibility issues with existing IT infrastructure may arise, as per some trubridge reviews 
  • Proven track record of delivering tangible financial and operational results 
  • Additional training may be required for some functionalities 
  • Comprehensive suite of RCM solutions prevents denials 
  • Dedicated customer service for ongoing assistance and guidance 

TruBridge Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Did CPSI become TruBridge?

Yes, CPSI EMR rebranded itself as TruBridge in March 2024. They offer the same healthcare solutions but under a new name.

Does TruBridge offer a free trial?

No, TruBridge does not offer a free trial.

Does TruBridge support mobile devices?

Yes, TruBridge supports mobile devices.

What are the main features of TruBridge?

The main features of TruBridge include claims submission, denial management, elecronic health record, patient engagement, enterprise resource planning, and reporting.

What level of support does TruBridge provide?

TruBridge provides phone and email support options.

What type of pricing plans does TruBridge offer?

TruBridge pricing plans can be customized to suit your unique requirements. Get in touch with our sales team for a personalized pricing quote.

TruBridge Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

TruBridge reviews

Overall Rating

4 Reviews

Excellent
25%
Good
0%
Average
50%
Poor
25%
Terrible
0%
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Mert B.

Medical Practice

50+ Employees

September 2022

Easy document access but weak security

September 2022

Easy document access but weak security

Mert B.

Medical Practice

50+ Employees

Pros thumbs-up

I find the way I can access my documents to be incredibly convenient and straightforward and it really cuts down the time I spend hunting for files so I can focus on the tasks that matter.

Cons thumbs-up

While I like the overall functionality, I still feel that the password management and several other security-related areas need clearer improvements before I'd be fully comfortable relying on it for sensitive information.

Anonymous

Hospital and HealthcCare

500+ Employees

January 2022

Compassionate but inefficient support

January 2022

Compassionate but inefficient support

Anonymous

Hospital and HealthcCare

500+ Employees

Pros thumbs-up

While working with TruBridge, I've come to rely on the fact that individual team members are genuinely helpful and show real compassion toward clients, yet I've also observed organizational inefficiencies stemming from an underuse of available technology and the information that already exists.

Cons thumbs-up

On several occasions I have experienced situations where the team asked me for information that, in my view, should have been easily accessible within a succinct report, but I was told that such a consolidated summary wasn't possible and as a result I ended up having to reach out multiple times in order to get the data provided to me.

Anonymous

Hospital and HealthcCare

500+ Employees

October 2019

Very easy access to pay documents

October 2019

Very easy access to pay documents

Anonymous

Hospital and HealthcCare

500+ Employees

Pros thumbs-up

For me it's extremely simple to pull up pay stubs and yearly documents, since it stores every pay stub and lets me view or print PDFs.

Cons thumbs-up

When setting a password I can't include symbols and I'm worried that this limitation could weaken the overall security of my account.

Anonymous

Hospital and HealthcCare

500+ Employees

April 2019

Frustrating claim error problems

April 2019

Frustrating claim error problems

Anonymous

Hospital and HealthcCare

500+ Employees

Pros thumbs-up

One thing I appreciate is that I can correct claims in real time as they come up and I still have control over those claims so I can follow up on them whenever necessary, which makes managing my workflow much easier.

Cons thumbs-up

It really bothers me that a lot of claims end up marked with an error status even when they aren't actually erroneous and I find that constant mislabeling to be quite frustrating and disruptive to my process.