Vital Interaction

What Is Vital Interaction Software?


Vital Interaction is an easy-to-use automated appointment scheduling platform that lets healthcare practices streamline patient communications, reactivate lapsed patients, reduce no-shows, and efficiently recover from cancellations. Its key features include appointment management, front office automation, patient reactivation, and patient communications, among others.   

What Is Vital Interaction Software Best For?

Vital Interactions is best known for its automated messaging and appointment reminders, patient surveys, and two-way communication capabilities. Its customizable and well-rounded EMR approach helps streamline operations and enhance patient outcomes.

Vital Interaction Pricing

Vital Interaction has not disclosed any pricing details. However, you can get a customized quote according to your needs. Click on Get Pricing to learn more.

Vital Interaction Integrations

Vital Interaction integrates effortlessly with multiple third-party EMR/EHR and PM (Practice Management) systems. The following integrations enable users to leverage available data in more useful ways.

  • NextGen Healthcare
  • Greenway Health
  • iMedicWare
  • Nextech
  • AdvancedMD
  • MedEvolve
  • Compulink Healthcare Solutions
  • Athenahealth
  • Kareo
  • Veradigm

How Does Vital Interaction Work?

Follow the steps outlined below to get started with Vital Interaction.

  • Log into the software with your email/username and password.
  • Add patient information to the system. This typically includes an email address, phone number, home address, medical details, medication history, etc.
  • Customize your messaging using the built-in templates or any other approach you see fit.
  • Once the customization bit is done, you can schedule messages to be sent automatically to patients via email, SMS, or voice call.
  • After sending messages, patients can respond to surveys or send two-way communication messages back to the practice.
  • The analytics tool helps practices analyze patient feedback, track appointment attendance rates, and other KPIs (Key Performance Indicators).

Watch the Vital Interaction Demo to learn more about the system. Click Watch Demo for access.

Who Is Vital Interaction For?

Vital Interaction is designed for medical practices of all sizes and specialties.

It is particularly useful for practices looking to improve their patient engagement and streamline communication with patients.

Vital Interaction Features

Following are the main features of Vital Interaction.

  • Appointment Management
    The "Appointment Management" feature of Vital Interaction helps reduce last-minute cancellations and missed sessions. Its multilayered patient communication approach sets up automated reminders via text, email, and voice notes. This significantly reduces the possibility of patients forgetting appointments.
  • Front-Office Automation
    "Front-Office Automation" helps you save valuable time by streamlining operations and optimizing the workflow. It facilitates efficient use of data and automation so that you can decrease pre-visit and post-visit work. As a result, there is more time for you to address critical patient needs.  
  • Patient Reactivation
    Keeping track of each and every patient is tough. Care providers tend to struggle to find the time to contact and follow up with everyone on their care. This is where the "Patient Reactivation" module comes in. It enables you to avoid patient leakage by continuing to search for the ones that may have inadvertently dropped off your schedule. 
  • Patient Communications
    The "Patient Communications" feature comes with targeted email blasts, personalized voicemails, and on-demand messaging. These handy tools let care providers build long-lasting relationships with their patients, thereby enhancing care and boosting overall service delivery.

Is Vital Interaction Right For You?

If you are looking for a way to enhance patient engagement and streamline communication with your patients, Vital Interaction may be a good fit for your practice. The software includes automated messaging and appointment reminders, two-way communication capabilities, and patient surveys to help practices stay connected with their patients.

Vital Interaction is particularly useful for practices looking to save time and reduce no-shows by automating appointment reminders. Its integrations with different EMR/EHR and practice management systems also help improve practice workflows.

The software is the healthcare IT solution of choice for the likes of Austin Eye, Marimn Health Coeur Center (Worley, Idaho), and West Coast Retina. Still unsure about Vital interactions? Read the reviews to clarify your doubts and make the right decision for your practice.


  • User-friendly interface.
  • Efficient, multi-layered communication approach.
  • Proactive workflow management.


  • No free version or free trial is available.

Vital Interaction Features






Patient Portal


Compliance Tracking


Practice Management Software


Patient Demographics


Lab Integration


Employee Management


Appointment Scheduling


Voice Recognition


Mobile App


Telemedicine Software


Appointment Reminders


Reporting and Analytics


Medical Billing Service

Today's most popular FAQs

How much does Vital Interaction software cost?

Pricing details for Vital Interaction are not publicly available. However, you can request a customized plan as per your unique requirements.

Is Vital Interaction cloud-based?

Yes, Vital Interaction is cloud-based.

What are the main features of Vital Interaction?

The primary features of Vital Interaction include appointment management, front-office automation, patient reactivation, and patient communication.

What level of support does Vital Interaction provide?

Vital Interaction provides dedicated support through email, phone, and online forms.

Who are the main users of Vital Interaction?

Medical practices of all types and sizes use Vital Interaction to seamlessly schedule appointments, automate patient communication, and streamline workflow.

Vital Interaction Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Vital Interaction reviews

There are no reviews for this product.

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