Vsee

PROS

CONS

  • Works well on low-bandwidth connections
  • Occasional issues with multiple participants in calls
  • Reliable video quality for most users
  • Compatibility issues with some Android devices
  • Customizable interface for personalized experience
  • Frequent updates disrupt user experience
  • Waiting room feature enhances patient management
  • Fast and responsive customer support

Vsee Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does VSee offer a free trial?

Yes, VSee offers a free trial for its ‘Plus’ plan.

Does VSee offer an API?

Yes, VSee offers an API. With API access for deeper data retrieval and the ability to schedule automated reports, VSee helps organizations streamline reporting workflows and make more data-driven clinical and operational decisions.

Does VSee offer an app?

Yes, VSee clinic software offers VSee Messenger app for Android, iPhone, and iPad.

Does VSee support mobile devices?

Yes, VSee supports mobile devices.

How much does VSee cost?

The vendor offers a Free plan at $0/provider/month and paid plans starting at $29/provider/month for the Plus plan. It also includes a Premium plan at $49/provider/month with a one-time setup fee of $200, while Enterprise plan is available at custom pricing. Request a personalized VSee pricing quote from our sales team today!

Is VSee free?

Yes, VSee clinic for patient and providers solution offers a free version of its software.

What are the main features of VSee?

The main features of VSee include appointment scheduling, remote monitoring, form builder, reporting, staffing optimization, remote exams, and patient engagement.

What languages does VSee support?

VSee supports various languages, including English and Spanish.

What level of support does VSee offer?

VSee offers phone, email, live chat, online contact form, and knowledgebase support options.

Who are the typical users of VSee?

The typical users of VSee include healthcare organizations of all sizes across multiple specialties.

Vsee Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Vsee reviews

Overall Rating

17 Reviews

Excellent
41%
Good
29%
Average
24%
Poor
6%
Terrible
0%
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Kristi H.

Mental Health Care

10+ Employees

January 2023

Impressed with waiting room functionality

January 2023

Impressed with waiting room functionality

Kristi H.

Mental Health Care

10+ Employees

Pros thumbs-up

I'm really impressed with the waiting-room functionality because it's simple and polished and the video feed has consistently been dependable during my calls.

Cons thumbs-up

While I appreciate several features of the app, I find there is no dedicated place where I can enter or store my appointment times which makes managing my schedule frustrating.

Sarah H.

Medical Practice

10+ Employees

December 2022

Simplest telemedicine solution

December 2022

Simplest telemedicine solution

Sarah H.

Medical Practice

10+ Employees

Pros thumbs-up

During and after the pandemic I deployed this application in a clinical setting and I found it to be the simplest solution I evaluated, with clinicians reporting consistently high satisfaction with its ease of use and reliability.

Cons thumbs-up

I can honestly say there were no downsides I came accross, in my experience it is the finest telemedicine solution I've used and I enthusiastically recommend it to anyone searching for such software.

Wand M.

Medical Practice

10+ Employees

April 2022

Convenient but initially puzzling

April 2022

Convenient but initially puzzling

Wand M.

Medical Practice

10+ Employees

Pros thumbs-up

I appreciate being able to consult with my doctor without having to travel into his office, remaining comfortably at home for the appointment which in many ways feels like receiving a modern house call.

Cons thumbs-up

Initially I found the process somewhat bewildering since figuring out how to operate the platform during my first session and handling the software download both seemed unnecessarily complicated and unclear to me.

Adam A.

Mental Health Care

10+ Employees

January 2022

Extremely user friendly for clinicians

January 2022

Extremely user friendly for clinicians

Adam A.

Mental Health Care

10+ Employees

Pros thumbs-up

As a clinician, I find the platform extremely simple and remarkably easy to get started with, clients are able to connect without difficulty and sessions commence smoothly and the additional functionality,such as sending surveys, automated reminders and built-in forms,collectively makes this an indispensable tool for any clinician.

Cons thumbs-up

I miss the complimentary trial they previously provided that let clinicians practice on a limited scale and I really wish they would bring it back because, in my view, that option was quite helpful for many therapists who only see a small number of clients.

Sarah A.

Medical Practice

10+ Employees

November 2021

offer strong client side security

November 2021

offer strong client side security

Sarah A.

Medical Practice

10+ Employees

Pros thumbs-up

Most of all, I appreciated VSee's client-side security which felt significantly stronger than what I come acrosswith some physicians who used Zoom since that platform lacked the protective measures I considered essential, given Zoom's notoriety for being vulnerable to breaches, I personally felt far more at ease participating as a patient on VSee than I did using Zoom.

Cons thumbs-up

Occasionally I experienced glitches during sessions, such as the audio failing to function or difficulties establishing the video connection and at other times the call would drop or behave erratically which interrupted my appointments and was frustrating.

Vinit A.

Medical Practice

10+ Employees

September 2021

Fast payment but hard reach

September 2021

Fast payment but hard reach

Vinit A.

Medical Practice

10+ Employees

Pros thumbs-up

My experience was that they moved extremely quickly to collect the payment and kick off the subscription process, responding far faster than I anticipated to secure my money and get the service activated.

Cons thumbs-up

After I paid for the subscription it became very hard to reach anyone and they were not transparent about exactly what the fee covered, subsequently they approached me asking for additional payments, insisting certain capabilities were 'advanced' even though I had already purchased the Enterprise edition.

Aileen Z.

Hospital & Health Care

500+ Employees

September 2021

smooth connection with healthcare provider

September 2021

smooth connection with healthcare provider

Aileen Z.

Hospital & Health Care

500+ Employees

Pros thumbs-up

for me VSee delivers on its promise, allowing smooth connection and back-and-forth with my healthcare provider without any apparent bugs and while I appreciated the built-in chat that can be useful, I also found configuring the video and audio fairly simple and trouble-free.

Cons thumbs-up

overall nothing about VSee particularly impresses me although the layout isn't attractive, I manage to navigate it without issue, yet the requirement to install a desktop client feels unnecessary so I would much prefer the option to use it directly through a web browser.

Kevin R.

Mental Health Care

51-100 Employees

July 2021

Free desktop client with bugs

July 2021

Free desktop client with bugs

Kevin R.

Mental Health Care

51-100 Employees

Pros thumbs-up

Using the desktop client, I can run the app directly on my computer and best of all it doesn't cost me anything to use.

Cons thumbs-up

However, I can't rely solely on the desktop application because notifications only arrive in the web interface, forcing me to jump to the desktop app manually, on top of that, when I share my screen I have to disconnect to view the camera which severs the connection so the whole experience feels rather buggy.

Nancy D.

Hospital & Health Care

50+ Employees

July 2021

Exceptionally easy to use for patients

July 2021

Exceptionally easy to use for patients

Nancy D.

Hospital & Health Care

50+ Employees

Pros thumbs-up

I've found this platform exceptionally simple to navigate and my patients consistently comment on how practical and easy-to-implement it feels during our sessions.

Cons thumbs-up

Personally, I haven't come acrossany problems with this product as it has performed reliably and has not presented me with any complications in my experience.

Freedom R.

Mental Health Care

10+ Employees

July 2021

Trusted by organizations like NASA

July 2021

Trusted by organizations like NASA

Freedom R.

Mental Health Care

10+ Employees

Pros thumbs-up

Knowing organizations such as NASA rely on this platform, along with its HIPAA compliance, gives me the confidence as a provider to perform my duties smoothly and efficiently. Installation is simple and my clients consistently report that they find it highly useful.

Cons thumbs-up

I honestly have very few complaints since Vsee includes features such as a waiting room, patient registration and a mobile app,what more could I reasonably expect? Moreover, I find the video quality to be exceptional and consistently clear.