WeCounsel Software

What Is WeCounsel?

Overview

WeCounsel, a telebehavioral health platform, enables behavioral and mental health providers to conduct virtual care sessions and deliver services. The software facilitates video and chat-based teletherapy sessions through its adaptable platform. WeCounsel's notable features include video conferencing, secure messaging, clinician dashboards, document sharing, scheduling, billing, and more. The software tackles issues related to behavioral health access, delivering practitioners a seamlessly integrated system to streamline their workflows.

What Is WeCounsel Best For?

WeCounsel is best known for its comprehensive online assessments and client intake capabilities. The platform offers a convenient and effective tool for behavioral professionals to conduct thorough assessments and gather essential client information digitally. This feature streamlines the intake process, allowing practitioners to efficiently collect relevant data, including medical history, symptoms, and treatment goals. WeCounsel's online assessments and client intake feature not only saves time but also enhances the accuracy and completeness of client information, enabling providers to make more informed decisions regarding treatment plans and interventions.

WeCounsel Pricing

WeCounsel therapy cost depends on the size, type and needs of your organization. Request a custom quote today.

WeCounsel Integrations

There is no information available regarding third-party integrations supported by the software.

How Does WeCounsel Work?

Here's how you can make use of the software's features after accessing the dashboard:

  • Utilize the online portal to manage your profile and client list
  • Conduct online sessions that comply with HIPAA regulations
  • Handle client intake, assessments, and session tracking electronically
  • Securely bill clients and process payments with the billing module
  • Access analytics and reports on caseload, utilization, and outcomes
  • Engage with patients through an integrated network at their point of care

Schedule a free WeCounsel demo for a visual walkthrough of the software's functionalities.

Who Is WeCounsel For?

WeCounsel platform caters to behavioral health practices of all types and sizes. Private practices, multiple-location health organizations and mental health services clinics can use it. The solution is also suitable for:

  • Social workers
  • Therapists
  • Counselors
  • Clinical psychologists

WeCounsel Features

Here are a few key features offered by the software:

  • Medical Billing

WeCounsel's online billing feature simplifies the billing process for mental and behavioral health providers, ensuring swift and easy payments. Providers can effortlessly create and send invoices directly through the platform, streamlining the charging process for services rendered.

  • Treatment Plans

The telemedicine software offers a treatment plan management feature that empowers providers to craft and oversee personalized patient treatment plans. This collaborative tool enables real-time interaction, goal setting, task creation, progress tracking, and assessment of plan efficacy. Professionals can use diverse treatment plan templates, tailoring them to individual patient needs.

  • Reporting and Analytics

The robust reporting tools comprehensively view and analyze critical metrics such as caseload, utilization, and outcomes. Providers can delve into detailed analytics to understand patterns, track progress, and identify areas for improvement. This feature goes beyond basic reporting by offering actionable data that supports informed decision-making.

  • Appointment Scheduling

WeCounsel's appointment scheduling feature streamlines the process for mental and behavioral health providers. With patient scheduling tools, professionals can schedule appointments, set availability, and manage patient calendars. The platform allows providers to send patient appointment requests, seamlessly assigning types and durations.

  • Secure Messaging

WeCounsel's secure messaging feature ensures confidential communication between behavioral health providers and their clients outside sessions. The encrypted chat feature fosters a safe environment, allowing therapists and patients to stay connected conveniently. This messaging functionality provides a valuable channel for ongoing engagement between live video sessions.

  • Note Templates

Note templates provide a structured framework allowing practitioners to systematically capture essential information. Whether it's progress notes, treatment plans, or other documentation requirements, the customizable templates streamline the note-taking process, ensuring consistency and thoroughness.

  • HIPAA-Compliant Video Calling

This robust tool allows mental health care providers to conduct online therapy sessions. Patient information is protected under HIPAA regulations, and the platform employs encryption and secure communication protocols to safeguard providers' and clients' privacy.

Is WeCounsel Right For You?

If you are looking for telehealth software, WeCounsel is a suitable solution for mental health practices that aim to provide efficient virtual care services. This HIPAA-compliant video conferencing solution offers interactive scheduling and online billing tools.

Additionally, the software provides features for scheduling appointments, easy documentation, robust reporting, and conducting video calls. It facilitates the management of existing clients and the onboarding of new ones through an intuitive dashboard for accessing patient details.

Still not sure whether WeCounsel software is the right fit for your practice? Contact us at (315) 215-3447, and our support team will help you make an informed choice.

WeCounsel Pricing Plans

Pricing of the software depends on the size and needs of your practice.

PROS

CONS

  • Offers HIPAA-compliant video conferencing 
  • A slight learning curve for new users 
  • Efficient and interactive scheduling 
  • Lacks a whiteboard feature, which can help during online sessions, according to some WeCounsel reviews 
  • Schedule calls with ease using multiple channels
  • Intuitive and user-friendly clinician dashboard 

WeCounsel Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

How does WeCounsel help health systems?

WeCounsel solves behavioral access challenge faced by health systems by virtually bridging behavioral providers with patients through health organizations serving as the primary point of care.

Is WeCounsel cloud-based?

Yes, WeCounsel is cloud-based.

What are the main features of WeCounsel?

WeCounsel offers multiple features, such as online scheduling, document storage, online assessments, medical billing, and patient interaction tools.

What level of support does WeCounsel offer?

WeCounsel offers support through phone and a knowledge base.

Who are the typical users of WeCounsel software?

WeCounsel software is suitable for counselors, therapists, and psychologists. Behavioral health organizations of all sizes can also use it.

WeCounsel Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

WeCounsel Software reviews

Overall Rating

21 Reviews

Excellent
30%
Good
45%
Average
25%
Poor
0%
Terrible
0%

Laura

Mental Health Care

1 employee

June 2020

Repeatedly Promised And Did Not Deliver: Not for solo or small group practitioners

June 2020

Repeatedly Promised And Did Not Deliver: Not for solo or small group practitioners

Laura

Mental Health Care

1 employee

Pros thumbs-up

Initially, I found the software to be quite beneficial for small practice practitioners. At the outset, I didn't encounter any significant issues with connectivity.

Cons thumbs-up

Unfortunately, the customer support was lacking, with delayed responses to troubleshooting requests. The platform's limitations were not transparent, and they later admitted to prioritizing larger businesses over resolving issues I faced with connectivity and client scheduling. Small practices couldn't access virtual assistants without substantial costs, which felt misleading and unhelpful.

Amy

Individual & Family Services

1 employee

December 2019

Organized Tool for Therapists

December 2019

Organized Tool for Therapists

Amy

Individual & Family Services

1 employee

Pros thumbs-up

I particularly value the directory feature in WeCounsel, especially as a therapist aiming to expand my client base. This software acts as an all-in-one solution, helping me efficiently manage client schedules, billing, and document handling.

Cons thumbs-up

As a therapist using web-based software, I'm cautious due to HIPAA laws and potential data security risks.

Alissa

Mental Health Care

1 employee

October 2019

Not very user friendly

October 2019

Not very user friendly

Alissa

Mental Health Care

1 employee

Pros thumbs-up

I'm fond of the software's flexibility, which includes its scheduling capabilities and the various features it provides.

Cons thumbs-up

However, the user experience was less than ideal. It was often challenging to locate specific features within my account.

Casey

Mental Health Care

1 employee

August 2019

Glitchy system overall

August 2019

Glitchy system overall

Casey

Mental Health Care

1 employee

Pros thumbs-up

The customer support team, in my experience, has been generally friendly and has shown a willingness to provide refunds for extended issues.

Cons thumbs-up

Video calls often experienced glitches, and the forms occasionally malfunctioned, impacting my ability to see and accept clients. Additionally, appointment reminders contained incorrect links, and support didn't respond promptly to client inquiries.

Laura

Mental Health Care

1 employee

February 2019

Reasonably priced telemental health solution

February 2019

Reasonably priced telemental health solution

Laura

Mental Health Care

1 employee

Pros thumbs-up

WeCounsel has proven to be a cost-effective solution for my telehealth needs, enabling me to effectively serve clients from out of state. It seamlessly integrates scheduling, billing, messaging, and document management while maintaining HIPAA compliance.

Cons thumbs-up

Occasionally, there were glitches that interfered with video chat connections.

Anonymous

N/A

1 employee

December 2018

Wecounsel is a therapists answer to telehealth!

December 2018

Wecounsel is a therapists answer to telehealth!

Anonymous

N/A

1 employee

Pros thumbs-up

WeCounsel has been a dependable telehealth platform for me, making it convenient to reach clients across my state, especially those dealing with physical or geographical barriers.

Cons thumbs-up

I would appreciate more integrative features and the ability for clients to complete online assessments directly within the platform.

Kelly

Hospital & Health Care

1 employee

July 2018

It delivers exactly what I need when I need it with no hassles.

July 2018

It delivers exactly what I need when I need it with no hassles.

Kelly

Hospital & Health Care

1 employee

Pros thumbs-up

WeCounsel offers a hassle-free and HIPAA-compliant platform that's user-friendly for clients, allowing them to connect without needing to download additional software.

Cons thumbs-up

It took me some time to understand how to obtain the client connection link.

Christine

Mental Health Care

2-10 employees

May 2018

Used on a trial basis

May 2018

Used on a trial basis

Christine

Mental Health Care

2-10 employees

Pros thumbs-up

This software was easy for me to learn and use, and the customer support has consistently been excellent. The pricing would have been an ideal fit for my needs had I chosen to use this software.

Cons thumbs-up

However, there were too many steps to start a session. Over the trial, technical issues were frustrating, and there was no option to disable scheduling or note-taking prompts for clients.

Laura

Mental Health Care

1 employee

February 2018

Easy to use video chat platform for psychotherapy

February 2018

Easy to use video chat platform for psychotherapy

Laura

Mental Health Care

1 employee

Pros thumbs-up

WeCounsel is reasonably priced and easy to use for both clients and providers. It offers features like video chat, messaging, scheduling, and document functions.

Cons thumbs-up

Occasionally, there are glitches or interruptions in the video streaming, which can be frustrating.

Pamela

Medical Practice

1 employee

December 2017

They were not willing to make changes I needed. They often said its coming

December 2017

They were not willing to make changes I needed. They often said its coming

Pamela

Medical Practice

1 employee

Pros thumbs-up

The IT support team, while generally responsive, did have some occasional delays in providing assistance. Nevertheless, the platform's interface was straightforward, and it included a few templates for added convenience.

Cons thumbs-up

The cost was relatively high, and the directory yielded minimal referrals. There were communication issues and a lack of customization options, making it less suitable for individual needs.