WeCounsel

WeCounsel Pros & Cons

PROS

CONS

  • Reduces concerns about handling sensitive client information
  • Available mental health service methods are not always clear
  • Keeps care going when a provider changes offices
  • Some platform features can be hard to find
  • Gives therapists a way to find new clients
  • Appointment reminders sometimes link to the wrong page
  • Protects client information through secure, private communication
  • Protects client information through secure, private communication
  • Lets more clients attend appointments despite common barriers

WeCounsel Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

Can existing clients use WeCounsel telemedicine software?

Yes, existing clients can use the telehealth solutions offered by WeCounsel software.

Does WeCounsel have a mobile app?

Yes, WeCounsel offers a dedicated mobile app.

Does WeCounsel offer an API?

Yes, WeCounsel has an API available for use.

Is WeCounsel cloud-based?

Yes, WeCounsel is cloud-based.

What are the main features of WeCounsel?

WeCounsel offers features like online scheduling, document storage, online assessments, medical billing, and patient interaction tools.

What language does WeCounsel support?

WeCounsel software primarily supports English.

What level of support does WeCounsel offer?

WeCounsel offers support via a help center, knowledge base, FAQs, and phone.

What other apps does WeCounsel integrate with?

Information about third-party integrations has not been specified by the vendor.

What types of pricing plans does WeCounsel offer?

The starting price for WeCounsel is $24.99/user/month. Get a detailed WeCounsel cost breakdown to make an informed decision.

Who are the typical users of WeCounsel software?

WeCounsel software is suitable for counselors, therapists, and psychologists. Behavioral health organizations of all sizes can also use it.

WeCounsel Reviews

Overall Rating

22 Reviews

Excellent
27%
Good
50%
Average
23%
Poor
0%
Terrible
0%
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Nina
Health, Wellness and Fitness
500+ Employees
September 2024
WeCounsel
September 2024
WeCounsel
Nina
Health, Wellness and Fitness
500+ Employees

Pros thumbs-up

I consider their service to be solid when it comes to offering mental health support and I value the basic care they provide.

Cons thumbs-up

From my experience, I'm uncertain about the variety of methods they use to deliver mental health services which makes their approach feel somewhat unclear.

Laura
Mental Health Care
1 employee Employees
June 2020
Repeatedly Promised And Did Not Deliver: Not for solo or small group practitioners
June 2020
Repeatedly Promised And Did Not Deliver: Not for solo or small group practitioners
Laura
Mental Health Care
1 employee Employees

Pros thumbs-up

Initially, I found the software to be quite beneficial for small practice practitioners. At the outset, I didn't encounter any significant issues with connectivity.

Cons thumbs-up

Unfortunately, the customer support was lacking, with delayed responses to troubleshooting requests. The platform's limitations were not transparent, and they later admitted to prioritizing larger businesses over resolving issues I faced with connectivity and client scheduling. Small practices couldn't access virtual assistants without substantial costs, which felt misleading and unhelpful.

Amy
Individual & Family Services
1 employee Employees
December 2019
Organized Tool for Therapists
December 2019
Organized Tool for Therapists
Amy
Individual & Family Services
1 employee Employees

Pros thumbs-up

I particularly value the directory feature in WeCounsel, especially as a therapist aiming to expand my client base. This software acts as an all-in-one solution, helping me efficiently manage client schedules, billing, and document handling.

Cons thumbs-up

As a therapist using web-based software, I'm cautious due to HIPAA laws and potential data security risks.