DocuTAP EMR Software

Founded in the early 2000s, DocuTAP is an electronic medical record (EMR), practice management (PM), and revenue cycle management (RCM) solution designed exclusively for urgent care clinics, including pediatrics and occupational health.

The platform aims to help healthcare clinics and practices adapt to paperless workflows and improve revenue. DocuTAP includes an easy to follow workflow that assists part-time medics to pick up. Its documentation module enables multiple staff members to work on the same note simultaneously to facilitate care coordination. 

Patients can access their medical history and pay their bills online using the software’s patient portal. Besides, 40% of urgent care clinics use DocuTAP and the vendor claims to maintain a user retention rate of 98%. The EMR system additionally includes an automated E/M coding, allowing users to chart cases accurately and quickly.

The EMR system complies with HIPAA rules and regulations. It has earned the Drummond Certificate, 2014 Edition, for Meaningful Use. DocuTAP comes with business intelligence and analytics to help clinicians get in-depth data, which they can utilize to find outliers in performance, discover financial and clinical trends, and improve the entire clinical staffing. The solution also offers billing features to enable users to collect quick reimbursements. Users can view the payment and billing information using their dashboard.

DocuTAP EMR Pricing: The vendor does not share their pricing openly. You can request a quote by clicking on the ‘get pricing’ button.

DocuTAP EMR Support: It offers support via phone and email.

DocuTAP EMR Pros: Its analytics and business intelligence help users create reports using a drag-and-drop feature. The solution offers documentation support, enabling users to focus on the service and type of service they should provide to their patients.

DocuTAP EMR Cons: Their support team is not so professional – users are not updated on their queries immediately.


DocuTAP EMR Software reviews

Overall Rating

7 Reviews

Excellent
29%
Good
57%
Average
0%
Poor
0%
Terrible
14%

Tina

Occupational Medcine

11-50 employees

October 2019

Review

Pros:
Very easy to use with a lot of functions, anyone can use this software.

Cons:
The customer service team has little knowledge and needs to be improved.

Vijith

Horizon BPO

201-500 employees

February 2019

Easy to use and manage.

Pros:
It is an easy software. It is easy to use, and our overall experience has been good. This software has everything that our practice needs it to do. It is a good software for Urgent Care. Easy to schedule a visit, create/enter visit history, complete the billing/coding. Easy to do the day to day work.

Cons:
They need to upgrade the reporting part of the software

KRYSTAL

AppleCare

51-200 employees

February 2019

Docutap review

Pros:
It is easy to use, and super user-friendly. I cannot see our company without electronic health records. It has helped us a lot in every way. Patient scheduling, collecting, billing etc has become so easy.

Cons:
There are a few glitches, with the network connection and stuff, and the customer support team seems to be a little anxious at all times.

Steven

AFC Urgent Care Portland

11-50 employees

January 2019

Docutap

Pros:
I like the product. It is easy to use till its basic level. Adding patients is very easy and keeping track of their check-ins and check-outs too. It is a nice tool to use, to manage your patients and their documents.

Cons:
When you need to do things that use more than the basic functionalities, it takes a lot of time. I had a ticket open for nearly 2 years just for that, and it was very painful.

Anthony

MediTox Wellness

2-10 employees

January 2019

DocuTap

Pros:
The system overall is great. It is easy to use, and just with few clicks or how the name says taps, you can easily get things done. I just signed another year contract with them. Their customer support team is great, always helps.

Cons:
At times the network slows down, and it feels like torture itself, because the wait time kills you.

Eric

Kootenai Urgent Care

51-200 employees

January 2019

Great for Urgent Care.

Pros:
It has been a great partner. For urgent care, I would say that it is a really great software. Their practice management software has helped us produce superior collection, DOS and accounts over 120 days ratio. The providers have mentioned that it is a very intuitive EMR.

Cons:
Well, at the beginning we noticed that the analytics were weak, but now they have improved it, so there are no issues with it or any other thing of this product.

Bernadette

Advanced Kids Care

2-10 employees

June 2017

Easy to use. Hassle free navigation

Pros:
It is very easy to implement and easier to use.

Cons:
Sometimes it can lag and it is not great for practice at any cost.

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