ICANotes EHR Software

ICANotes is a certified EHR and practice management system. The cloud-based software caters to all the clinical documentation/workflow needs of behavioral health practitioners. It supports document customization and complies with HIPPA regulations. Users will find several beneficial features in this software, including e-prescription, charting, claims administration, billing, and security, among other important functionalities. In addition, clients can easily and quickly produce documents through the app’s button-driven user interface.   

The program functions as a personal clinician and compiles notes using an effective self-coding method. These codes, which include code-generating replies, enable users to document patients’ mental health and other ailments/difficulties. Software users, further, can alter the program’s templates to suit their needs – which come with a point-and-click interface.  

Overall, ICANotes EHR provides an ideal, clinical documentation solution for mid-sized practices. However, solo practitioners can also use it in smaller settings.   

Key Features  

Patient Portal  

ICANotes comes integrated with a patient portal that allows patients to interact with their doctors more effectively. This feature facilitates an easy file and document exchange. Patients, further, can submit their complete medical history and demographic information for consultant appraisals. Users can modify information according to their needs to provide an accurate diagnosis and rate of response as the system includes each client's medical history.  

Charting  

With pre-configured templates for all disciplines and contexts, ICANotes is one of the most clinically robust EHR interfaces available for behavioral health charting in the market. The platform is well-known for its charting capability integrated into the core EHR system. In addition, because the EHR software has a self-coding capability that organizes patient documents for its users, users are not required to transcribe every word their clients say.  

Billing Software for Clinicians  

With the integrated billing solution feature access from ICANotes, mental health providers can streamline their procedures and get their payments more quickly. EMR billing software facilitates users in their billing, budget management, and revenue cycle tracking. In addition, you can employ it to quickly produce superbills, statements, and CMS forms in one location. According to circulating industry reports, the program is soon expected to receive an upgrade; aligned with user ideas about maintaining and adhering to current industry standards.  

ICANotes EHR Pricing  

The ICANotes EHR Pricing begins at $39.00 per month for each user.  

To obtain a custom quote or detailed ICANotes EHR Pricing info, please reach out to the vendor via the ‘Get Pricing’ outreach button above/on this page. 

ICANotes EHR Demo  

Still unsure of whether you should give the software a try? There is a vendor demo available (click the ‘Watch Demo’ button above/on this page) to address all your doubts and queries. You can also request a free trial to become familiar with the software's capabilities and specific approaches to clinical practice management. 

ICANotes EHR Reviews  

Client reviews published on various platforms online make commending mention of the software's valuable features, such as e-prescription and e-charting. Visit the Review section below for a more thorough appraisal of our client testimonials.  

Our Thoughts  

ICANotes helps doctors create clinically pertinent notes quickly so they can give more time to their patients. As a result, clients can concentrate more on enlarging the facility and receiving payments sooner without worrying about audits. The software subscription also comes with 24/7 live customer support. 

ICANotes EHR Software Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

Deployment and Support

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Cloud

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Saas

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Web based

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Windows

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Mac

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Android

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iOS

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iPad

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Email

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Chat

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Today's most popular FAQs

Is ICanotes EHR free to use?

The software offers a free trial.

What is ICANotes EHR software used for?

ICANotes enables doctors to instantly produce detailed, personalized electronic mental health records without typing or dictating.

What is the implementation process of ICANotes EHR software?

ICANotes is an electronic health record (EHR) for behavioral health that can be accessed online. It offers a free trial as well as a demo on its website.

Who are the main users of ICANotes EHR software?

ICANotes are mainly used by behavioral health specialists, clinicians, social workers, and psychologists, etc.

ICANotes EHR Software reviews

Overall Rating

8 Reviews

Excellent
0%
Good
88%
Average
0%
Poor
13%
Terrible
0%

Deborah D.

Mental health care

11-50 Employees

March 2023

Exceptional training programs and care support

Pros:
I have been using ICANotes for 4 years and love several of its features. This includes excellent customer care services and a training program. The system offers helpful tutorials online and conducts routine webinars and training for every possible use scenario of the software. You don’t have to think twice about investing in ICANotes; trust me. Their training program is great if you have a constant stream of new employees coming in. It is great that the system was designed specifically for the mental health industry rather than general medical purposes and then cloned for our field just to make more money out of it.

Cons:
Although the software is very good it still has minor issues. Firstly, the system needs to improve the speed at which it processes the appointments, which is too slow for routine work. My staff keeps complaining, and I keep forwarding it to the support staff, but with no luck so far. It has been making staff scheduling difficult and phone-waiting clients angry. Secondly, it treats every treatment plan as a new entry, regardless of whether the patient is an old one who has been coming to you for years. While this works if a patient visits twice, or maybe thrice at most, it gets expensive beyond that.

Michael F.

Mental Health Care

11-50 Employees

February 2023

Intuitive User-Interface but lacks functionalities

Pros:
ICANotes is incredibly simple to use, and I picked it up very quickly. By the second day of use, I was able to write practically all of my patient visit notes. It has also encouraged me to type out personalized information that is simpler than scribbling notes. The system ensures legibility and results in a more elegant way, which I need to present with claims as I see a fair amount of workers' compensation patients. Although my exposure to the software has been less as I just recently joined my company, the application’s intuitiveness helped me understand it easily.

Cons:
Although the software is easy to understand, it needs a lot of improvement concerning its functionalities. It was a little difficult to upload patient data because other systems did not provide data for conversion to Excel or.csv files. Additionally, I have discovered that prescribing systems do not usually allow data sharing between each other, which is unfortunate. However, I have had success with Scheduleview, my preferred scheduling software, which allows access to enough information. And since manually entering the diagnosis of 500+ patients was giving me nightmares, I had to switch to the other software (since ICANotes seems underpowered as a scheduler). I would highly recommend adding an automated feature as that will save the time of practitioners like me.

Jill W.

Mental health care

11-50 employees

December 2022

An EMR worth every buck!

Pros:
ICANotes gives me the opportunity to design algorithms and accelerate my pace, both of which are very valuable in a busy work environment. I deal with numerous patients in a day and can easily navigate between their charts (that I made) and glance over our previous session and add color-coded notes for future reference. All the charts include crucial information like allergies and prior medical conditions, which allows the doctors to provide the best possible care. Any medications required for serious patients can be easily accessed from the pharmacy section.

Cons:
It is seriously plagued with connection issues. Having remote, cloud-based software has a lot of perks, and that's why we chose to implement it, but the service they provide is just awful. We had to go back to a web-based setup for peace of mind. It has fared a lot better than the other one, and the experience is near perfect now. There are some alignment issues, and fixing them manually when you work all day can be frustrating. They should focus more on how the information is displayed.

Michael F.

Mental health care

11-50 employees

December 2022

ICANotes: 10/10 for customization and usability

Pros:
It is incredibly simple to use, and I picked it up very quickly. By the second day of use, I was able to write practically all of my patient visit notes. It has also encouraged me to type out personalized information that is simpler than scribbling notes. It ensures legibility and results in a more elegant way, which I need to present with claims as I see a fair amount of workers' compensation patients. I only joined this company a few weeks ago, so I haven’t really used all of the features, but the things I already love about this software were enough to entice me to leave a review. I’m pretty sure other features (which I haven’t used yet) will help me make notes more naturally.

Cons:
It was a little difficult to upload patient data because other systems did not provide data for conversion to Excel or.csv files. Additionally, I have discovered that prescribing systems do not usually allow data sharing between each other, which is unfortunate. However, I have had success with Scheduleview, my preferred scheduling software, which allows access to enough information. And since manually entering the data of 500+ patients was giving me nightmares, I had to switch to the other software (since ICANotes seems underpowered as a scheduler). It should add the ability to send reminders, which might force me to reconsider switching back to the software.

Rafael R.

Health, Wellness, and Fitness

1-10 employees

December 2022

One of the greatest EMRs a mental health profession can work with

Pros:
What I like most about ICAN is the creation of mental health forms, including screening questionnaires, the development of treatment programs with quantifiable goals, and the completion of extensive mental health assessments. I can quickly create case notes that are simple enough yet contain an extremely detailed assessment of my patient’s mental health condition. Also, I can attach the treatment plan with a certain case note to which I want to devote more attention than others. It helps me keep track of the progress without increasing unmanageable paper waste in my office. And it includes an exhaustive list of all psychotropic drugs I might need to prescribe.

Cons:
It does have almost all the features a mental health provider might need to run a successful practice. However, the features don’t seem to be fully developed, as the assessment forms or CPT codes lack stuff that other EMRs offer. Automatic patient reminders also don’t work all that well for me, which is a bummer considering I mostly work as a lone practitioner and it gets difficult to keep track of all the patients manually. Its integration with the clearinghouse, which I use to submit invoices, is also problematic. The patient portal is excellent for me to use for submitting clinical notes, but it also needs to be improved to work as a better telemedicine platform.

Deborah D.

Mental health care

11-50 employees

November 2022

My one and only recommendation

Pros:
Over the period of 4 years since I’ve been using ICANotes, I have come to love several of its features, such as the excellent customer care service and training program. They have helpful tutorials online and conduct routine webinars and training for every possible use scenario of the software. You don’t have to think twice about investing in ICAN; trust me. Their training program is great if you have a constant stream of new employees coming in. It’s also great that it's purpose-made for the mental health industry instead of being made for general medical purposes and then cloned for our field just to make more money out of it.

Cons:
It has small and frankly ignorable problems, but here they are anyway.
1. It needs to improve the speed at which it processes the appointments, which is too slow for routine work. My staff keeps complaining, and I keep forwarding it to the support staff, but with no luck so far. It has really been making staff scheduling difficult and phone-waiting clients angry.
2. It treats every treatment plan as a new entry, regardless of whether the patient is an old one who has been coming to you for years. It is okay if the patient comes twice, maybe three times at most, but it gets expensive beyond that.

Edmond J.

Mental health care

1-10 Employees

October 2022

ICAnotes: epitome of medical softwares

Pros:
ICANotes is the greatest overall dynamic documentation program that I have come across so far. There are some limitations, of course, but you really start enjoying using this software once you "learn" how to get around those limits. It does help you save a lot of time. A lot can be done with just a few clicks here and there, and the support staff always welcomes any suggestions I might have. It adapted to the way I work (mostly) and helped me create neat and detailed clinical notes. One of the top features to love about ICANotes is that it’s accessible from any computer you might have. It just needs an internet connection and costs nothing extra to use on as many systems as you want.

Cons:
I do have some knowledge about software development, so here are my two cents. In all honesty, I love this software, but it could have been coded better so that it would work more smoothly than it does. Even the fastest internet connection I have fails to run this software quickly enough to keep the experience smooth. I feel like machine code was not used to create the application from scratch. However, you can still squeeze out usable output, provided you don't mind some difficult formatting. What it needs is a newer, better competitor that fixes all these problems; perhaps that would prompt some improvements.

Edmond J.

Mental Health Care

1-10 Employees

July 2022

ICANotes offers excellent telehealth services

Pros:
ICANotes is the greatest overall dynamic documentation program that I have come across so far. One of the top features to love about ICANotes is its telehealth feature and the fact that it’s accessible from any computer you might have. It just needs an internet connection and costs nothing extra to use on as many systems as you want. This allowed me to work even when I was not able to visit my clinic for a few days, thus saving me from staying away from work and piling up my tasks when I return.

Cons:
I do have some knowledge about software development, so here are my two cents. In all honesty, I love this software, but it could have been coded better so that it would work more smoothly than it does. Even the fastest internet connection I have fails to run this software quickly enough to keep the experience smooth. I feel like machine code was not used to create the application from scratch. However, you can still squeeze out usable output, provided you don't mind some difficult formatting. What it needs is a newer, better version that fixes all these problems; perhaps that would prompt some improvements.

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