10to8

10to8 Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

Does 10to8 support mobile devices?

Yes, 10to8 software supports Android and iOS devices.

How much does 10to8 software cost?

Sign In Scheduling, formerly 10to8 software, offers three customizable and flexible pricing plans, starting at $7.20 per seat per month. Request a custom Sign In Scheduling pricing quote from our team today!

What are the customer support functionality pros of 10to8 software?

10to8 software provides strong customer support functionality with efficient assistance through multiple channels for a smooth user experience.

What are the main features of 10to8 software?

10to8 software offers an extensive toolkit with various features, such as automated appointment reminders, reporting, online booking pages, and mobile support.

What level of support does 10to8 provide?

10to8 software offers support via email, form submission, FAQs, video tutorials, knowledgebase and live chat.

Who are the typical users of 10to8?

The typical users of 10to8 software include organizations of all sizes across the healthcare sector. It is also used by organizations in various other service-based industries such as wellness and beauty salons, consulting firms, education institutions, and legal practices.

10to8 Reviews

Overall Rating

49 Reviews

Excellent
53%
Good
16%
Average
4%
Poor
6%
Terrible
20%
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Paula Teal
Medical Practice
N/A Employees
June 2026
Customer service is SO BAD
June 2026
Customer service is SO BAD
Paula Teal
Medical Practice
N/A Employees

Pros thumbs-up

I can't think of anything positive to write here

Cons thumbs-up

The customer service is horrendous. They claim to have sent notifications about changes and upcoming renewals but I never receive them. When I try to cancel, they insist I need to give further notice... even though I already have. They also changed my payment schedule and costs without any warning and now they expect me to pay for a full additional year of service that I no longer use and haven't used for several months.

Broby
Medical Practice
N/A Employees
March 2026
I have so many issues...
March 2026
I have so many issues...
Broby
Medical Practice
N/A Employees

Pros thumbs-up

Our organisation had a major problem with this software but it has now started to have a significant effect on us

Cons thumbs-up

It has been many weeks since this was first reported and despite promises the problem hasn't been addressed. 10to8 has so many bugs beyond this... it regularly sends confusing messages to our customers and pre-populates wrong information when trying to make or adjust appointments. We regularly have to exit the app and go back in to get it to work properly. The app is simply no longer fit for purpose.

Village Blinds
Medical Practice
N/A Employees
January 2026
Not recommended!
January 2026
Not recommended!
Village Blinds
Medical Practice
N/A Employees

Pros thumbs-up

The team are always polite and professional although response times have been noticeably sluggish in recent months and i would also like to say we still are facing issues!

Cons thumbs-up

For over a year, we have experienced repeated (albeit intermittent) issues where our SMS quotas (which we pay extra for) appear to disappear without trace, leaving us close to running out of credits. The most recent instance occurred in December 2025, when 800 SMS credits were used within a 10-day period. Despite raising this with the team and asking for clear evidence or an explanation, weeks later we are still waiting for a proper answer. We are consistently told they are very sorry which is appreciated but apologies without explanations are not helpful. In addition, in December a new captcha was rushed into place without consultation or warning. We were told this was to keep our account and data secure but the implementation has had a significant negative impact on booking form completion and in turn, on appointments being booked. The current “matching images” captcha is extremely hostile to genuine users and we have received several customer complaints as a direct result.There are many secure captcha alternatives that are far less prohibitive. To make matters worse, the captcha page is unbranded, has no fallback contact option and does not align visually or tonally with either our website or scheduling system. This creates a trust barrier for genuine customers and directly damages conversion. We fully understand and support the need for strong data security. However, if genuine customers cannot complete bookings, the system becomes commercially unviable. We have been asking for clear answers and solutions to both the SMS credit issue and the captcha implementation for weeks now and it increasingly feels as though we are being fobbed off. Disappointing experience overall particularly given the otherwise polite nature of the support team.