DrChrono EHR

What Is DrChrono?

DrChrono, by EverHealth, is a cloud-based EHR software built for independent medical practices that run clinical, administrative, and billing operations from a single system. At its core, it combines electronic health records (EHR), practice management, medical billing, patient engagement, e-prescribing, and telehealth into a unified platform. Accessible via the web and an iPad-native interface, the platform supports Merit-based Incentive Payment System (MIPS) reporting and Health Level Seven (HL7)/Fast Healthcare Interoperability Resources (FHIR)-based integrations. Its OnPatient portal supports communication between patients and practices by managing intake forms, appointment requests, secure messaging, and bill pay.

DrChrono offers an AI documentation tool, EverHealth Scribe, which assists with clinical documentation inside the EHR. Its automated and interconnected workflows enable front-desk staff, clinicians, and billers to work from the same patient record and avoid switching between disconnected tools.

What Is DrChrono Best For?

The software's standout functionality is its native iPad and iPhone-first charting, which lets physicians document, prescribe, and review schedules directly from a mobile device without relying on a desktop system.

For providers who move between exam rooms or see patients outside a fixed office, this means they can complete documentation at or near the point of care instead of returning to their desks between visits.

How Much Does DrChrono EHR Cost?

DrChrono pricing ranges between $300-$500/provider/month for a solo provider, and actual costs may vary based on practice sizes and requirements. The vendor offers the following custom pricing plans:

• Foundation
• Growth
• Premium

Besides the monthly subscription charges, users should also account for the following charges, since these can affect the overall DrChrono cost per month: 

• Text Reminder Overages: $0.05/text 
• Fax Overages: $0.07/fax page 
• Phone Call Overages: $0.10/call 
• Paper Claim Submissions: $1.00/claim 
• Integrated Payments: $5 program fee plus credit card processing fee of 3.25%+$.30 
• Patient Statements: $0.90/mailed statement
• Electronic Patient Statements: $0.59/statement
• Workers’ Comp Claims (iHCFA): $1.50/claim 
• Extended Lab Integration: $30/provider/month on Foundation and Growth (included in Premium) 
• Data Migration: Estimated at approximately $1,500–$10,000, depending on data volume and legacy system complexity 
• Implementation: May range from $2,000–$15,000 based on customization and integrations 
• Premium Support: Typically ranges between $100–$500/month depending on coverage needs 
• Onboarding: Estimated between $500–$5,000 based on team size and training scope 

Users generally describe DrChrono’s pricing as moderate to higher-priced for small and mid-sized practices. Many users find the platform valuable for its customization, mobile functionality, and integrated billing tools, while some reviewers mention additional costs and limited upfront pricing transparency.

Get a customized DrChrono price quote today.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

DrChrono Integrations

DrChrono integrates with various third-party applications, including:

• Quest Diagnostics EHR
• Square
• Birdeye
• Updox
• Apple Health
• Health Gorilla
• Surescripts

How Does DrChrono Work?

Here's how you can make use of the software's features:

• Log in to DrChrono account using secure login credentials
• Set up patient profiles and review appointment schedules for the day
• Check patients in using the kiosk or patient portal app
• Record patient encounters using specialty-specific chart templates
• Prescribe medications electronically, including controlled substances
• Order labs and review incoming results directly within the chart
• Submit insurance claims and track reimbursements through the billing dashboard
• Generate detailed financial and performance reports to monitor practice performance

Want to see the software live in action? Schedule a free DrChrono demo to see how it can help you manage your practice operations.

Who Is DrChrono For?

DrChrono is a strong fit for independent physicians, small to mid-sized medical practices, multi-provider clinics, ambulatory care centers, and specialty practices seeking customizable workflows and integrated revenue cycle management. It is commonly used across specialties, including:

• Pain management
• Podiatry
• Pediatrics
• Family practice
• Urgent care
• Primary care
• Neurology
• Dermatology
• OBGYN
• Orthopedics
• Occupational and Physical Therapy
• Wound Care
• Weight Management

DrChrono Use Cases

Based on an in-depth analysis of user reviews and DrChrono’s current capabilities, we have identified several scenarios where the platform provides distinct advantages for medical practices:

1. iPad-First And Mobile-Centric Practices

Practices that prioritize mobility, such as house-call physicians, mobile clinics, or providers alternating between office and remote settings, report that DrChrono’s native iOS integration and all-in-one EHR design enhance charting, scheduling, and prescribing efficiency. It allows clinicians to review upcoming appointments and manage phone appointment reminders directly from their iPads or iPhones, helping them stay on schedule without returning to a desktop. Users also highlight the convenience of completing full encounters without needing to switch to the web platform, which matters most for providers who spend limited time at a fixed workstation.

2. Small Or Solo Practices Managing Their Own Billing

For practices without dedicated billing personnel, or where providers handle both clinical and administrative responsibilities, DrChrono’s integrated billing, coding, and revenue cycle management (RCM) tools enable smooth transitions from charting to claim submission within a single interface. It shortens the gap between seeing a patient and getting reimbursed, which matters most for practices that can't absorb the cost of a denied or delayed claim.

3. Multi-Specialty Or Niche Specialty Clinics Requiring Custom Templates

Practices serving multiple specialties or niche fields, such as podiatry, pain management, or dermatology, benefit from DrChrono’s configurable templates and forms. User feedback indicates that customizable templates, forms, and workflows allow doctors and clinics to tailor the system to their specific clinical needs rather than conforming to generic charting structures. This reduces the risk of missing specialty-specific data points during a visit, which can help increase clinical accuracy.

4. Clinics Offering Hybrid In-Person And Telehealth Services

Practices delivering both in-office and virtual visits keep a single, continuous patient record across both channels, since DrChrono's telehealth visits write directly into the same chart used for in-person encounters. This means a provider seeing a patient in person after a prior virtual visit has the full history in front of them, rather than piecing it together from a separate telehealth log or asking the patient to repeat themselves.

5. New Practices Needing Guided Implementation Support

Opening a new practice means setting up scheduling, billing, and charting from scratch, often without existing workflows to fall back on. DrChrono supports new practices with guided onboarding, ready-to-use templates, and billing and coding support built for first-time practice owners. This helps them document and bill like an established practice from day one. It can also protect early cash flow, since built-in billing support reduces the claim denials that can hit hardest before a practice has established a financial safety net.

DrChrono User Sentiment

DrChrono Features

• eRX With EPCS

The eRX with EPCS (electronic prescribing for controlled substances) feature allows healthcare providers to send prescriptions for controlled and non-controlled substances directly to pharmacies with just a few taps on their iPhones or iPads. It also pulls a patient's full medication history and lets providers save frequently prescribed medications for faster reordering. Automating this step reduces manual transcription errors and shortens the time between diagnosis and treatment.

• Lab Integrations

With DrChrono EMR lab integration, healthcare providers can order lab tests and view incoming results directly within the patient chart, without switching between separate tools or manually tracking updates. DrChrono connects directly with Quest Diagnostics and LabCorp and extends to over 40,000 additional labs and imaging services through an add-on integration, which keeps a complete lab history in one place, shortens the time needed to act on results, and reduces the risk of a result getting missed between systems.

• AI-Powered Clinical Documentation

EverHealth Scribe listens securely during the patient visit and generates structured clinical notes that sync directly into the chart for the provider to review and approve. It also suggests CPT and ICD codes as part of the note-drafting process, connecting documentation directly to billing accuracy rather than treating the two as separate steps. For practices with high after-hours charting loads, this can cut down on the time spent finishing notes once the last patient has left.

• Patient Portal

DrChrono’s patient portal ‘OnPatient’, gives patients access to their health records, test results, prescriptions, and visit summaries from any device, alongside self-service scheduling, digital intake forms, and online bill payment. Secure, HIPAA-compliant messaging lets patients and providers communicate directly within the portal, and staff can view, reply to, and assign those messages as tasks without leaving DrChrono.

The feature enables patients to complete intake forms and payments before their visit, reducing front-desk paperwork and helping practices collect balances sooner.

• Revenue Cycle Management And Medical Billing

This feature handles the claims lifecycle from insurance eligibility checks through final reimbursement, all within the same platform used for charting. Moreover, DrChrono's in-house team of CPC-certified coders and billing specialists can manage this process directly, and denial identification tools flag recurring problem codes or payers. For practices without in-house billing expertise, this reduces the risk of claims getting stuck in a queue due to errors and gives staff a clear pattern to act on instead of reworking each denial individually.

• Telehealth

Telehealth allows healthcare providers to schedule and run video visits directly from within the EHR, with no separate download required for the patient. Screen sharing and document sharing are built into the same session, so a provider can review test results or intake forms with the patient in real time rather than switching tools mid-visit. Because visit data writes into the same chart used for in-person encounters, practices maintain one continuous record across care settings.

By offering telehealth capabilities, DrChrono allows practices to connect with patients remotely, which is especially valuable when in-person visits are not feasible.

Supplementary Features

• Customizable Templates and Forms

Specialty-specific chart templates span more than 20 medical fields, and staff can further customize them to match their own workflow. Digital forms can also be built or selected for pre-visit intake, capturing patient and clinical information before the appointment starts.

• Predictive Patient Engagement

This tool uses a predictive AI model to identify patients at high risk of missing an upcoming appointment, based on their scheduling and attendance history. Once flagged, the practice can deploy proactive outreach, such as automated reminders, to those specific patients.

• Document Management and E-Faxing

Patient records are centralized in one document center, and clinical documents can be sent and received by fax without leaving the chart. This capability can cut down on the tab-switching and manual filing that slows down administrative staff handling incoming records.

• Text-Expanding Macros

Frequently used notes turn into one-tap shortcuts that can be inserted during charting. Standardizing repeated documentation this way improves consistency across notes and reduces the time spent on repetitive typing during a visit.

• Immunization Registry Integration (Iron Bridge)

Practices connect to state immunization registries for automatic vaccine reporting and history retrieval. The integration also supports Merit-based Incentive Payment System (MIPS) compliance by auto-syncing new data, which removes the need for staff to manually update registries or track reporting deadlines.

• Interoperability

Patient records from prior providers can be accessed through RecordSync, a secure, bi-directional exchange between DrChrono and Surescripts. This gives clinicians a fuller patient history at the point of care, without relying on phone calls or faxes to track down records from a previous practice.

Is DrChrono Right For You?

DrChrono may be a strong fit for independent and multi-specialty practices that want charting, scheduling, billing, and AI-assisted documentation on one platform rather than several disconnected tools.

Security is a priority for DrChrono EHR, with HIPAA compliance, SSAE-certified data centers, and AES-256 encryption protecting patient information. The software also supports MIPS Promoting Interoperability attestation, including the option to attest to the HIR measure for enabling exchange under the Trusted Exchange Framework and Common Agreement (TEFCA). Through its RecordSync feature, DrChrono supports bidirectional health information exchange through Surescripts' Record Locator & Exchange, allowing providers to query and share patient records with connected healthcare organizations. 

DrChrono has also received significant recognition, being the first mobile EHR to become an Apple Mobility Partner and consistently ranking as Black Book’s #1 Mobile EHR from 2013 to 2026.

For growing practices, the tiered pricing structure allows scaling into more advanced billing and AI tools as patient volume increases, without switching platforms. 

Still unsure if it's the right choice for you? Call us at (315) 215-3447, and we will help you make an informed decision.

DrChrono Pricing Plans