DrChrono EHR Software

Introduced in 2009, DrChrono offers an all-inclusive medical billing software platform that aims optimize practice efficiency and improve patient care. The company caters to practices of all sizes, small to large, and serves 16 specialties. It is HIPAA, I-STOP, and EPCS compliant and includes customizable specialty-based forms and templates, lab orders submission to over 40k+ labs, eRx with EPCS, mobile compatibility, and smart shortcuts. Today, hundreds of medical institutes especially in the US are taking services from DrChrono. It offers multiple robust solutions that have captured the attention of top healthcare institutions in the region.

The platform was the first EHR vendor to introduce a mobile app for iPhone and iPad. Mobility has always been the prime focus of the vendor. As per the Black Book Ratings, it is ranked as the no. 1 mobile EHR for the past six years and takes great pride in being the only official Apple mobility partner for healthcare.

Their practice management system provides comprehensive front-end management solutions with advanced real-time eligibility checks, scheduling tools to ensure patients are covered for treatment, online appointment booking, and automatic reminders. DrChrono’s  Revenue Cycle Management services are provided by a knowledgeable team of in-house billers, coders, and compliance officers to handle the entire revenue cycle process of a practice.

DrChrono Pricing: Their pricing plans range between $50 - $500/month. The company offers four different pricing packages Hippocrates, Prometheus, Apollo, and Apollo-Plus. These vary in the type and number of functionalities and features offered. Users can also request for a demo.

DrChrono Pros: It is easy to use and learn. Intuitive and efficient scheduling tools for both in-patients and out-patients. Comprehensive practice management service with extensive functionalities.

DrChrono Cons: There are a few glitches in their iPad version. Self-pay billing is slightly complex.


DrChrono EHR Software reviews

Overall Rating

39 Reviews

Excellent
50%
Good
40%
Average
5%
Poor
0%
Terrible
5%

Liu Cheng

Urgently ortho

-

October 2019

Growing medical practice

Pros:
“Urgently ortho is on the bleeding edge of where healthcare is going. None of that could’ve been possible without a solid EMR with Drchrono and a payment system Square”

Cons:
-

Biden

Fit For Life

2-10 employees

November 2020

Helps you save on a lot of expenses

Pros:
The system starts and stays at the price that was offered to you on day one regardless if current payers are paying more. The software is good and it's always improving.

Cons:
They need to have a helpline and have a faster way to communicate a problem quicker rather than emailing them.

Dr Baden

Life FIt

2-10 employees

August 2020

Intutive screens

Pros:
The screens of the software have been very intuitive a lot as compared to the other EHR software.

Cons:
Some of the fields are difficult to customize.

Julie

Trua Health and Wellness

2-10 employees

February 2020

Great for small practices or someone starting

Pros:
I find it simple and easy while charting with apple products. I can use my iPad as effectively as I can use my PC. I am able to save time charting with the help of the form builder with macros.

Cons:
As a start-up, it would be ideal to pay less every month for the utilization of EHR and Revenue Cycle Management. I attempt to keep costs low so it would be great if EHR was more reasonably priced.

Jenny

Vista Maria

501-1,000 employees

January 2020

Good system. Zero support.

Pros:
In comparison to many EMRs, this one is relatively easy to use, this is mainly what I like about this system.

Cons:
It doesn’t flow well. It doesn’t run smoothly. There is no one that I may speak to in regards of support. The website doesn’t allow me to reset my password, I’ve also requested electronically to reset my password but no response yet. No response even after submitting a ticket. I wouldn’t really recommend this system; I just have to use it because my company uses this.

Karolyn

JDE Medical

2-10 employees

December 2019

DrChrono

Pros:
The usability, the various recordings that provide instructional exercises, the phenomenal help, and client care provided by DrChrono's team.

Cons:
They yet have to build a telemedicine portal like doxy.me into their platform. That is the main missing piece.

Brady

Image Surgical Arts

2-10 employees

October 2019

Good tool

Pros:
The fact that patients can fill out paperwork prior to arrival has saved a lot of time. You can easily customize the medical chart to streamline patient visits. This helps to receive full compensation for insurance accepting practices.

Cons:
The function of the reports leaves a lot to be desired. There are several aspects that could be enhanced in the accounting and financial fields.

Jaime

Concierge Medical

11-50 employees

October 2019

BEST!!

Pros:
DrChrono is the simplest EHR I've ever used. I worked in medical emergencies, surgery, business, beauty, and primary care. This EHR is by far the easiest to use and to customize.

Cons:
Unable to specify the time in which non-provider employees will access the EHR. It would be great to be able to set times for ancillary staff to be able to use the EHR. You can download the app to your mobile device. Unable to configure security settings that would prohibit workers from accessing the EHR from their mobile device, personal information is at risk to clinicians.

Seiichiro

Ando Chiropractic LLC

2-10 employees

October 2019

Expensive

Pros:
The custom SOAP notes and the user interface are great. I’ve been a customer for quite some time now. When I started using this tool everything was great. The customer service was great. In the last few years, I’ve noticed that customer service just got worse. It takes a while for us to speak to them, they usually just email us back. I do plan on switching as there are many EHRs that we can choose from, now.

Cons:
The customer support team is not great. The services they provide to their customers is very poor. The software is very expensive, and they also have extra charges. Patient reminders are not unlimited.

Nathan

Whole Fit Chiropractic

1 employee

September 2019

Easy to setup

Pros:
DrChrono is a perfect one-size-fits-all solution for my office and as a sole practitioner, it helps me do everything from scheduling to the intake of paperwork to note-taking, checkout, etc. from a single device. I love the ability to take templates created by other users and then edit them off. It also integrates square for payment.

Cons:
It would’ve been better if they had both an android app and the ios app. Being able to use many android tablets is better than spending the money on iPads.

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