Penelope Software

What Is Penelope Software? 

Overview

Penelope case management software is a cloud-based client information system designed for non-profits, healthcare, educational and human services organizations. The software helps users to easily interact with participants, oversee billing and workload, and assess outcomes within a user-friendly platform. Some of its notable features are billing, automated workflows, client scheduling, documentation, reporting and more. 

What Is Penelope Software Best For?

Penelope Software shines with its exceptional documentation capabilities. The platform offers smart forms that enable efficient data collection, ensuring a seamless and organized approach to patient information. These intelligent forms simplify the process of gathering and updating critical data, saving time and reducing errors. Moreover, the mobile-friendly system serves note templates for recording and accessing patient details. 

Penelope Software Pricing

Penelope software cost is customizable and can be tailored according to the requirements of your organization. Request a personalized quote to get more information about Penelope subscription options. 

Penelope Software Integrations

The vendor has not disclosed any information about its third-party integrations. 

How Does Penelope Software Work?

Here's how you can make use of the software's features: 

  • Log in and access the dashboard 
  • Monitor participants or family service history, notes, and documents within a unified file 
  • Utilize notes and configurable smart forms for efficient documentation 
  • Use the intuitive calendar tool to schedule appointments 
  • Enhance operational efficiencies through the use of the accounts receivable billing module 
  • Manage waitlists and automate workflows for improved outcomes 
  • Generate reports to track trends and identify gaps and loopholes 

You can also schedule a free Penelope Software demo to get more familiar with the tool's functionalities. 

Who Is Penelope Software For? 

Penelope software is suitable for organizations of all sizes. It caters to the following: 

  • Non-profits 
  • Social services organizations  
  • Educational institutes  
  • Healthcare organizations 

Penelope Software Features 

The following are some of the key features offered by the software: 

  • Reporting 

Penelope's reporting feature allows users to generate a wide range of reports, helping them track and analyze critical data. Whether it's financial reports, patient demographics, or treatment outcomes, reporting offers customization and flexibility, ensuring that healthcare providers can make informed decisions to enhance patient care and practice efficiency. 

  • Case Monitoring 

Case monitoring enables healthcare professionals to keep a close eye on individual patient cases, ensuring timely and effective treatment. The software allows for the continuous assessment of patient progress, facilitating better care coordination among healthcare teams. This feature aids in providing personalized care, improving patient outcomes, and streamlining communication within the practice. 

  • Scheduling 

The scheduling feature simplifies the often complex task of appointment management. Users can easily schedule, reschedule, or cancel appointments, reducing scheduling conflicts and improving patient satisfaction. Healthcare providers can view the daily, weekly, or monthly schedule, ensuring they can allocate their time efficiently and optimize their patient care. 

  • Waitlist Management 

This feature allows for the efficient management of patient queues, ensuring that no appointment slots go unused. It also helps in minimizing patient wait times and maximize the practice's productivity, ultimately leading to enhanced patient satisfaction and practice revenue. 

  • Billing Module 

The billing module within Penelope Software streamlines the financial aspects of healthcare practice management. It simplifies the invoicing process, making it easy to generate and send invoices to patients or insurance providers. The system operates and tracks payments, helping healthcare providers manage their revenue cycle efficiently. 

Is Penelope Software Right For You? 

Do you need a cloud-based client information system automating workflows for nonprofits, universities, social services, and healthcare? If the answer is yes, Penelope software could be the system you might need! 

With Penelope, your organization can concentrate on its primary activities while we manage data hosting, backups, and disaster recovery. Moreover, the software ensures data privacy and safety. It has partnered with renowned companies such as the Association of Fundraising Professionals, the Direct Marketing Association of Washington etc, making it a reliable choice. 

Still not sure whether it is the right fit for you? Contact us at (315) 215-3447, and we will help you in making an informed decision. 

Penelope Software Pricing Plans  

The cost of the software depends on the size and needs of an organization. 

PROS

CONS

  • Healthcare providers worldwide can communicate through this platform 
  • Software upgrades can be inconsistent in their deployment, according to some Penelope software reviews 
  • Offers extremely flexible reporting choices for efficient documentation
  • Customization complexity can be reduced for some features 
  • Users can complete medical documents via mobile 
  • Provides staff communication tools to improve efficiency 

Penelope Software Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Today's most popular FAQs

Does Penelope Software offer a free trial?

No, the software does not offer a free trial.

Does Penelope Software support mobile devices?

Yes, Penelope software supports mobile devices.

How does Penelope help health systems?

The case management software helps users to manage their workflows and tasks with ease. Penelope software offers a mobile feature allowing clients to maintain medical documents and engage with other users easily.

How much does Penelope Software cost?

Penelope software offers flexible pricing that varies based on the size, type and requirements of a practice. It also includes technical support without extra fees. Contact us for a custom quote.

Is Penelope Software cloud-based?

Yes, Penelope software is cloud-based.

What is the general consensus amongst users about Penelope case management software?

The general consensus amongst users about Penelope's cloud-hosting service and case management solutions is that the customer support, functionality, pros, and user-friendly nature are comparable to the best platforms in the market. The customer support functionality rating of the secure SaaS solution is a reflection of that.

What level of support does Penelope Software offer?

Penelope software provides support via online training, email and support links.

Who are the typical users of Penelope Software?

The main users of Penelope software include human service organizations, healthcare, universities and non-profits.

Penelope Software Pricing

building-img

Small Organization

tick-img

Within Budget

building-img

Medium Organization

tick-img

Within Budget

building-img

Large Organization

tick-img

Within Budget

Penelope Software reviews

Overall Rating

2 Reviews

Excellent
0%
Good
100%
Average
0%
Poor
0%
Terrible
0%

Trish B.

Medical Practice

11-50 employees

November 2022

A great solution for case management

November 2022

A great solution for case management

Trish B.

Medical Practice

11-50 employees

Pros thumbs-up

Reports are great and easy to read. And they can be shared in any format I want, which is very useful for me. It is a great way for me to get insights on how frequently our clients are serviced and how they are moving through our programs. I like being able to link information with family members so that we can collect data from others and obtain a detailed, neatly presented picture of what is going on with multiple clients in a family group. The technical support team is excellent on its own; they really know what they are doing.

Cons thumbs-up

Penelope is more suited to a clinical setting, which is great, but only if I ran a typical clinic. There are some Penelope features that we do not use but still have to pay for. Some screens are difficult to navigate and contain features that are irrelevant to my practice’s requirements, which just add clutter to my dashboard.

Betty N.

Management of Non-Profit Organizations

1-10 employees

November 2022

Worry-free case management

November 2022

Worry-free case management

Betty N.

Management of Non-Profit Organizations

1-10 employees

Pros thumbs-up

Penelope has a great implementation team, and based on the directions they gave, we were able to construct a procedures handbook for our volunteers to complete the very specific jobs they need to know for recording actions and events for which they are responsible. We work with new members every day, so there was a problem training everyone. However, it was not a problem with Penelope since even the least technical staff was able to operate the software with ease and complete their work efficiently.

Cons thumbs-up

The only concern I had was the training and setting up of the teams that would operate the software. For that, I found an easy workaround and chose 3–4 members to undergo rigorous training and then simply pass on the learning to other members of the team. It has a lot of features, which is why it takes time to train and learn how to use it properly. Reports are exported in Excel format, which is not always required. And there is no mobile version yet, and mobile use is absolutely essential for us, and it is difficult to manage without it. They have assured me that they are working on it, and once it’s ready, it will be fantastic.