Zanda Health

What Is Zanda?

Zanda is a cloud-based practice management platform for solo to large, multi-location health practices. The software is designed for allied health and behavioral health clinics. It enables providers to schedule appointments, collect intake forms, access client records, document sessions, send follow-ups, and manage billing from the same platform. For practice owners and managers, this gives them a central view of client activity and practice operations, making it relatively easier to monitor appointments, documentation, billing, and client communication across the organization. The recent product updates include a new and easily navigable Calendar experience for providers to better coordinate their daily workflows.

Note: The platform was known as Power Diary before being rebranded as Zanda in November 2024.

What Is Zanda Best For?

The system's Calendar Management feature stands out for its configurable appointment scheduling. For allied health organizations with multiple practitioners, locations, or specialties, it gives managers more control over practitioner availability and appointment bookings. Providers can define when they are available, while clients can book appointments online and receive automated reminders. When cancellations occur, waitlist suggestions help practices identify clients who may be able to fill the newly available slots. This makes the feature valuable for practices where unused appointment capacity might affect the number of clients practitioners see each day. 

How Much Does Zanda Cost?

Zanda’s pricing starts at $19/month for one practitioner for its Starter plan. The other pricing plan offered is:

• Growth: $49/month + $19/additional practitioner/month

Both plans include a 14-day free trial. Standard data migration and support are included at no additional cost with every plan. The Starter plan includes migration of the existing client list, while the Growth plan includes migration of the full database. 

Organizations should also consider optional charges for services that are not included in the base subscription: 

• Telehealth Pro: $9/practitioner/month
• Bizzy AI Scribe: $1/transcription hour 
• SMS: $0.09/additional SMS sent

In addition, practices should consider the following estimated costs associated with the software’s implementation: 

• Complex Implementation: $2,500–$5,000+ 
• Post-Migration Data Reconciliation: $250–$1,000
• Custom Templates/Workflow Configuration: $250–$1,000
• Third-party Implementation Consulting (Optional): $500–$2,500+ 

Users generally view Zanda as offering good value for money. They consider pricing reasonable relative to the breadth of functionality. Others note that costs may become harder to justify for practices with many part-time providers or when usage-based charges such as SMS are added. 

Disclaimer: The pricing is subject to change. 

Request a personalized Zanda pricing quote.

Zanda Software Integrations

The software integrates with the following applications: 

• Xero
• Intuit MailChimp
• Stripe
• Physitrack
• Google Analytics
• Google Calendar
• Zoom
• Apple Calendar

How Does Zanda Work?

Here's how you can navigate the dashboard and make use of Zanda’s features:

• Log in using your credentials
• Create a client record and add relevant contact, demographic, and practice information
• Set practitioner availability and use the Calendar to schedule appointments
• Choose a provider, service, and slot with the online booking functionality
• Collect client information through online forms
• Start telehealth consultations when a session is scheduled for online delivery 
• Record clinical notes within the client record
• Create invoices and record payments to complete the billing process
• Use reports to review practice information and other operational data

You can also schedule a free Zanda demo to gain insight into the tool's functionalities.

Who Is Zanda Software For?

Zanda is designed for allied health, behavioral health, and wellness practices. It can be used by organizations of different sizes, from new and solo practices to group and multi-location clinics. The platform supports various specialties, including: 

• Physiotherapy 
• Psychology 
• Speech therapy 
• Podiatry 
• Osteopathy 
• Chiropractic 
• Massage therapy 
• Nutrition 
• Acupuncture and Chinese medicine 

Zanda Use Cases

Based on our analysis of Zanda’s reviews and current capabilities, we identified situations where the platform may be a good fit: 

Solo Practitioners Working Across Multiple Locations 

Practitioners like physiotherapists and podiatrists may often need to divide their time between clinic-based and mobile care. Since they travel between clinics, home visits, and other treatment locations, they require access to appointments and client information away from a fixed workstation. Zanda’s cloud accessibility and mobile support allow them to view and update information from different locations. 

Psychology Practices Growing From One Clinician To A Larger Team 

Zanda is a suitable fit for an independent psychologist who is adding team members to grow the practice. As more psychologists join, the practice needs a shared way to manage client information, intake forms, communication, appointments, and clinical records. The software brings these areas into one system. Moreover, its reporting and analytics tools give owners greater visibility as the team expands. 

Specialist Services Delivered Remotely To Clients At Home 

Some healthcare services are not limited to conventional clinic appointments. A provider may need to send clients a testing kit and collect consent information before the appointment. Clients may then book a telehealth appointment, where a clinician guides them through the test and records the results remotely. Zanda could be used to connect these steps through its client portal, online forms, online booking, telehealth, communication tools, and client records. 

Multidisciplinary Practices Supporting Children With Autism 

The platform can be used by multidisciplinary practices supporting children with autism and other developmental needs. These practices may coordinate speech therapists, occupational therapists, psychologists, dietitians, and therapy technicians across multiple locations. They also need to keep parents involved in the child’s care. Zanda supports them with group calendars, online forms, client communications, and reporting. These tools give the practice a shared view of its services and client activity. 

Zanda User Sentiments 

Zanda Features 

The software offers the following features: 

Bizzy AI: Scribe 

Zanda’s AI-based scribe records and transcribes live client sessions. It then uses the practitioner’s selected clinical note template to organize the conversation into structured clinical notes. Providers can also adjust the tone, level of detail, and format and save their preferences for future notes. Bizzy AI Scribe could potentially lower the time spent documenting consultations while allowing practitioners to stay focused on the client during the encounter. 

Client Portal 

The client portal allows clients to book appointments online. They can also choose a provider, service, location, and available time. It lets them view their upcoming appointments and invoices, complete assigned forms, and make payments online. Zanda sends booking alerts and appointment notifications through email, SMS, or Practice Hive.

Additionally, practices can tailor the portal to match their branding style and booking requirements. They may also set provider availability, cancellation policies, payment options, and client instructions. This helps decrease the need for staff to manage routine bookings and client requests directly. 

Telehealth 

The software’s telehealth functionality lets practitioners schedule and conduct virtual appointments through browser-based video sessions. Clients can join from the appointment link through the client portal. It supports individual, couple, and group consultations. It also enables screen sharing, file sharing, in-session chat, captions, and session recording on the local device. Furthermore, intake forms, including telehealth consent forms, can be sent before an appointment. The feature allows practices to deliver remote consultations while keeping appointment scheduling and pre-consultation information in the same process. 

Billing And Payments 

Zanda’s billing module enables practices to generate invoices from recorded appointments, including service codes, fees, and insurance details. Its built-in Stripe integration supports payment processing within the platform. Billing teams can also submit and track insurance claims, monitor reimbursements, and identify outstanding invoices. 

The software allows practices to configure whether clients prepay before an appointment or receive an invoice afterward. Invoices and payment links can be sent by email or SMS. Automated invoicing and payment reminders support post-appointment billing and follow-up. This gives providers more flexibility in collecting payments and monitoring unpaid balances.

Reports And Analytics 

The software provides over 27 reports covering various criteria such as appointments, attendance, revenue, payments, claims, referrals, and client demographics. These reports give insights into no-show rates, cancellations, practitioner caseloads, client retention, and overall service performance. Financial reports also cover sales, payments, accounts receivable, and overdue invoices. Reports can be filtered by practitioner, service, location, appointment status, or custom date ranges. The Practice Dashboard brings appointment, income, and client data into one view.

Clinical Notes 

Zanda lets practitioners create, save, access, and update treatment notes in the client’s record. The notes can be customized to meet providers’ preferences and may include text fields, body charts with annotated visuals, multiple-choice questions, and tick boxes. They can also be tailored according to specific medical conditions or client categories. 

Supplementary Features 

In addition to its key capabilities, Zanda includes several other functionalities that support clinical, financial, and administrative workflows. 

Bizzy AI: Write 

Bizzy AI Write creates and refines practice communications such as emails, letters, templates, policies, and client replies based on the information provided by the user. 

Bizzy AI: Insights 

It uses information from client history to create summary reports, referral letters, emails, and other requested content. The feature gives practice managers insights into clients and operations through prompts. 

Online Forms 

This feature enables practices to send clients digital intake, consent, assessment, and follow-up forms. They can use templates or create custom forms. The submitted information is added directly to the client profile.

SMS And Email Communication 

The software allows front-desk and billing staff to send appointment confirmations, reminders, follow-ups, invoices, payment reminders, and other client messages. They can use templates, schedule automated messages, and send individual or bulk communications.

Client Management 

A patient CRM stores and organizes client information in individual profiles. Practitioners can access details such as contact information, appointments, records, invoices, and communications from this client profile.

Is Zanda Right For You? 

Zanda (formerly known as Power Diary) is well-suited for multiple specialties across allied health, behavioral health, and alternative medicine practices that need to scale operations without replacing their core systems. Whether you're a solo practitioner adding team members, a multi-location clinic coordinating across sites, or a multidisciplinary team managing complex workflows, the platform's configurable features adapt to your specific discipline and care model.

Zanda is ISO 27001-certified and compliant with GDPR, PIPEDA, and HIPAA regulations. It also uses encryption, access controls, audit trails, and authenticated client access to protect information within the platform.

The software also supports API-based interoperability, allowing external systems to access and exchange selected practice data through its REST API. 

Still not sure whether Zanda is the right fit for your practice? Contact us at (315) 215-3447, and we will help you make an informed choice.

Zanda Pricing Plans