AllegianceMD EHR Software

AllegianceMD is a web-based EHR, practice management, and patient portal software. It can be accessed anywhere at any time through a desktop or mobile device. Practices using AllegianceMD can avoid MIPS penalties, improve care delivery, and receive payment adjustments starting in 2019, as they provide streamlined capture and reporting of data.

AllegianceMD offers additional services with no extra charges. The benefits are automated eligibility check, e-RX, inbuilt e-faxing, and customizable patient messaging features to convey to and fro with their patients safely.

AllegianceMD offers to migrate practices' data from their existing EHR systems in case of clinical migration. Their data engineer works to disengage the source system's information and do quality work to guarantee it is precisely stacked. They offer a telemedicine solution as well. With their telemedicine solution, patients can see their doctors when they cannot come for their appointments. This solution is useful for patients residing in rural areas. The telemedicine solution helps increase revenue without expanding overhead.

The vendor offers a monthly subscription to its customers and charges according to the functionality being used and the number of users on the system.

AllegianceMD Price: The EHR system alone is priced at $449 per month per user, whereas the Practice Management module is for $400 per month per user. The complete system (EHR and Practice Management) can be purchased at $489 per month per user.

AllegianceMD Advantages: AllegianceMD is anything but difficult to use and redo. Their support is responsive. 

AllegianceMD Limitations: They do not provide an app version of their system. The system doesn't sync with Google or I-Cal.


AllegianceMD EHR Software reviews

Overall Rating

20 Reviews

Excellent
30%
Good
40%
Average
15%
Poor
5%
Terrible
10%

Michael

Medical Center

11-50 employees

September 2020

Review

Pros:
Reporting options are provided and are pretty good.

Cons:
I find it hard to understand the screens and navigate.

Daniel

Desert Orthopedic

2-9

October 2018

Great

Pros:
I would definitely recommend AllegianceMD to everyone. After such a terrible experience with our previous EHR, it was a really big and terrifying step for us to change our EHR system, but we had no option. I am glad that we took this decision of trying Allegiance, as it has been a wonderful experience using it. It took less than 4 weeks to set it up and start using it. It is easy to use. It has a lot of great features and they keep adding more. The company support is also great.

Cons:
None so far.

Rekha

Jersey NeuroCare Associates

2-10 employees

June 2018

Frustrating and unprofessional company.

Pros:
We had a good experience with AllegianceMD the first few months. There is plenty of opportunity for customization which makes creating notes and templates much easier. They keep switching team members, you have to deal with a different rep every time. They aren’t easily reachable. You have to make multiple calls and even then, some days you don’t get access.

Cons:
the software has infinite glitches popping up every so often. The billing system is poorly designed and unreliable. We have to always be on guard so there aren’t any major errors in functioning. Sometimes even that doesn’t help. Medicare payments take forever in coming through. They do not operate through a clearinghouse which further affects their efficiency. Customer support is spotty. They have to contact programming to identify the problem. Their staff turnover is annoyingly high.

Steve

Indus Medical Associates

-

March 2018

Highly recommended

Pros:
The system is extremely easy to navigate once you learn what’s what and where. I love the functionality of allegianceMD. Our practice got an upgrade since we started using it.

Cons:
I don’t like how we still have to hand out paper forms to patients and then scan them into the system. They should offer online forms by now.

Sean

Texas Retina Institute

-

March 2018

Great EMR solution

Pros:
It is incredibly simple to use this software. User-friendly and neatly laid-out interface. I like how easy documentation is with AllegianceMD. It saves us a lot of time. The customer service is always polite and helpful with any and all queries. That too in a timely manner.

Cons:
We have not encountered any major issues. Customer service always quickly helped us with any glitches or errors we faced. I highly recommend this service.

Mark

Green Family Care

2-9

March 2018

Practice Manager

Pros:
There are no hidden charges, which is great. We decided to install allegiance after being burned by three other EHR systems. AllegianceMD is excellent. Their customer service is amazing, as they are very helpful and respond quickly. No complaints from this EHR system.

Cons:
None so far.

Rekha R.

Jersey Neurocare Associates

1-5 employees

March 2018

We never get straight answers from them

Pros:
It is an easy to use product . The notes and templates can be customized well.

Cons:
Their support has been horrible. The company seems to have a high employee turnover rate as whenever we start becoming comfortable with a support representative were informed that theyve left the company.

Justin

Hamre Companies, LLC

-

March 2018

Good functionality. User-friendly

Pros:
I cannot imagine my practice doing without allegianceMD billing system. It has made things so much easier for us. No more elaborate paper trails or human errors. The system is adaptive which helps us care for our patient’s changing needs more effectively. Customer service has a great role in ensuring a smooth practice for us. They are easily accessible and responsive. I wish more practices used this system for its robust billing system and hassle-free EMR.

Cons:
Patient charts are not as intuitive as they should be. There is a lot of scrolling involved which is a nuisance and time wasting. I hope they fix that soon.

Mark

Green family care

February 2018

Better than Eclinical Works

Pros:
They do not have any hidden charges unlike eclinical which is out to rob practices

Cons:
It is a simple system if you compare its functionality with other bigger vendors. Its sufficient for me though.

Cheryl

Desert Sun Pediatrics

2-9

February 2018

Check-in process flows really well, great EHR

Pros:
The product is nice overall. It has made claim billing quite easy. It has helped us take better care of our patients by facilitating us according to our needs.

Cons:
There isn't much bad that I've noticed about it, but just that fact that when an error occurs during a claim, it takes a while to push it through and make things normal.

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