Harris CareTracker EMR

What Is Harris CareTracker EMR? 

Harris CareTracker EMR is a cloud‑based electronic health record and practice management system designed for medical practices. It enables providers to manage patient records, demographics, and immunizations, while supporting scheduling, billing, and reporting. With over 600 secure integrations to labs, pharmacies, and healthcare networks, it centralizes workflows and has served thousands of providers for more than 20 years. 

Harris CareTracker EMR Integrations 

Harris CareTracker offers 600+ integrations with healthcare networks, pharmacies, healthcare solutions, and top industry EMR systems. 

What Is Harris CareTracker EMR Best For?  

Harris CareTracker EMR is best known for its billing and Revenue Cycle Management (RCM) capabilities. Medical practices rely on the system to streamline claims submission, minimize denials, and ensure compliance with payer requirements. By aligning clinical documentation with financial workflows, CareTracker helps practices maintain financial stability and optimize reimbursement processes. 

How Much Does Harris CareTracker Cost? 

Harris CareTracker offers the following two pricing plans that fit your requirements as a practice: 

  • EHR/EMR - price starts at $245/month/provider 
  • Practice Management - price starts at $399/month/provider 

Other add-ons offered by this platform include the following:  

  • Patient Engagement 
  • Telemedicine 
  • Electronic Payments 
  • Labs Integration 
  • Prescription Drug Monitoring 
  • Population Health Management 

Get in touch with us for a custom price quote for Harris CareTracker EMR. 

Disclaimer: The pricing is subject to change. 

How Does Harris CareTracker EMR Work? 

Here's how you can get started with the software after logging in: 

  • Create a new patient record and fill in the necessary information, including demographics, medical history, and insurance details 
  • Schedule appointments using integrated calendar 
  • Generate swift invoices using billing management dashboard and handle insurance claims 
  • Use care and messaging functions for information sharing with other providers 
  • Access patient records, prescriptions, lab tracking, and medical history from the online patient portal 
  • Generate comprehensive reports and analytics to view practice efficiency and track gaps 

You can also schedule a free Harris CareTracker Demo to get more help implementing the EMR system. 

Who Is Harris CareTracker EMR For? 

Harris is suitable for small to medium sized practices with the following specialties: 

  • Internal medicine 
  • Family practice 
  • Gastroenterology 
  • Pulmonology 
  • Orthopedics 

Harris CareTracker EMR Use Cases 

Based on our analysis of user reviews and Harris CareTracker EMR’s current capabilities, we have identified key scenarios where this software is a good fit for medical practices seeking efficiency and compliance: 

Multi‑Location Practices Coordinating Patient Records 

Healthcare groups with multiple sites often struggle to maintain consistent patient records across locations. Harris CareTracker EMR supports centralized access, allowing providers to view and update patient information in real time. This ensures continuity of care and reduces duplication when patients move between facilities. 

Outpatient Clinics Managing High Patient Volumes 

Busy outpatient clinics require systems that can handle rapid intake and documentation without slowing down operations. Harris CareTracker EMR is well suited for these environments, helping staff streamline scheduling, charting, and billing workflows. The platform’s ability to keep pace with high patient turnover makes it a practical fit for such settings. 

Practices Focused On Insurance And Compliance 

Medical practices that rely heavily on insurance reimbursements need reliable tools to manage claims and compliance requirements. Harris CareTracker EMR provides structured workflows that align with payer standards, reducing errors and delays in claim submission. This makes it particularly useful for practices where revenue cycle management is a critical priority. 

Small To Mid‑Sized Practices Transitioning From Paper Records 

For practices moving away from manual documentation, Harris CareTracker EMR offers a manageable entry point into digital recordkeeping. It allows providers to adopt electronic workflows without overwhelming staff, making the transition smoother. This scenario is common among smaller practices seeking modernization while maintaining operational stability. 

Specialty Practices Requiring Tailored Documentation 

Specialty providers, such as behavioral health or pediatrics—often need documentation that reflects unique clinical workflows. Harris CareTracker EMR supports customization that helps these practices capture the specific data points they require. This flexibility ensures that specialty care teams can document effectively while staying aligned with broader compliance standards. 

Harris CareTracker EMR User Sentiment

Most Positive Sentiments  Least Positive Sentiments 
Billing & Revenue Cycle Management  Clunky Interface
  • 55% were Positive 
  • 20% were Negative 
  • 25% were Neutral/Mixed
  • 20% were Positive 
  • 55% were Negative 
  • 25% were Neutral/Mixed
Users often highlight improved collections and reduced denials. Practices find claims management effective and revenue capture reliable. A user noted: “Billing workflows are streamlined, and revenue cycle management is strong.” Frequent complaints about the outdated interface and reliance on Internet Explorer. A user said, “Redundant clicks, frequent crashes, and difficult navigation make daily use frustrating.”
Ease of Use & Workflow Customer Support
  • 50% were Positive 
  • 20% were Negative 
  • 30% were Neutral/Mixed
  • 15% were Positive 
  • 65% were Negative 
  • 20% were Neutral/Mixed
Staff generally learn about the system quickly, with intuitive dashboards and templates. Navigation is manageable once workflows are understood. A user said: “Easy for staff to pick up and navigate without extensive training.” Support responsiveness is a major issue, with slow replies and unresolved cases. A reviewer noted: “Customer service is unresponsive and delays resolution of problems.”
Reporting & Analytics System Reliability (Downtime & Errors)
  • 60% were Positive 
  • 15% were Negative 
  • 25% were Neutral/Mixed 
  • 10% were Positive 
  • 65% were Negative 
  • 25% were Neutral/Mixed 
Reporting tools are praised for customization and visibility into operations. Users value insights into demographics and revenue. A clinician commented: “Strong reporting features that help track patient demographics and revenue patterns.” Users report downtime, corrupted notes, and medication tracking errors, disrupting patient care. A user expressed: “System crashes often, and medication records sometimes disappear.”

Harris CareTracker EMR Notable Features 

Harris CareTracker EMR offers features that enhance efficiency and clinical decision support, including: 

Patient Portal 

The user-friendly online patient portal empowers patients to actively participate in their healthcare records and communicate better with their providers. The software provides secure access to patients' medical records, test results, and appointment schedules, improving overall engagement and satisfaction. 

Appointment Scheduling 

CareTracker, with its intuitive scheduling system, simplifies appointment management. This EMR software allows seamless appointment creation, rescheduling, and cancellation, promoting a well-organized schedule. Physicians can also set automated reminder calls, reducing no-shows and managing operations and overdue follow-ups based on their procedure history. 

Telehealth 

With the Telehealth feature, CareTracker EMR supports virtual consultations, ensuring patient engagement and continuity of care in remote or challenging situations. Healthcare providers can provide care sessions similar to in-person appointments by setting up video consultations and sharing medical records with their patients, improving transparency. 

E-Prescribing 

E-prescribing enables healthcare providers to electronically send prescriptions to pharmacies, reducing errors and enhancing patient safety. Real-time access to medication histories ensures informed decision-making, simplifying the complexities of running a healthcare practice. 

Customizable Templates 

CareTracker EMR understands that medical practices vary widely. Its Customizable Templates feature allows providers to tailor clinical documentation to their needs. Customized templates ensure efficient and accurate record-keeping for a primary care physician or specialist. 

Analytics And Insights 

CareTracker offers robust analytics and reporting tools. Users can analyze comprehensive data to gain insights into practice performance, treatment outcomes, and financial metrics. These data-driven insights aid in making informed decisions and optimizing workflows. 

Dashboard Maintenance 

The dashboard maintenance feature enhances financial efficiency by addressing credit balances and overlooked items within the system. It ensures that billing teams remain focused on core tasks while reducing administrative clutter. By streamlining dashboard oversight, CareTracker EMR helps practices maintain accuracy and maximize revenue management. 

Harris CareTracker EMR Supplementary Features 

Other than the notable features mentioned above, Harris CareTracker EMR also provides the following functionalities: 

Patient Summary 

Harris CareTracker offers a centralized patient summary dashboard that provides quick access to essential patient information such as demographics, allergies, medications, and recent test results. This helps providers quickly review and manage patient data for efficient care delivery. 

Clinical Decision Support 

The system includes clinical decision support tools that enhance clinical guidelines and diagnostic workflows. These tools assist healthcare providers in making informed decisions during patient visits, improving accuracy and care quality. Its EHR’s CDS tools alert providers to drug interactions, treatments, and best-practice guidelines. 

Electronic Transmission Of Orders And Results (ETOR) 

CareTracker supports electronic transmission of lab and imaging orders and results, automating the ordering and receiving process. This streamlines workflows and ensures timely availability of diagnostic data. 

Interoperability 

With over 600 secure integrations, Harris CareTracker enables seamless data exchange between labs, pharmacies, other EMRs, and healthcare networks. This extensive interoperability improves care coordination and operational efficiency. 

Is Harris CareTracker EMR Right For You? 

Harris CareTracker EMR is a practical choice for healthcare practices seeking a reliable way to manage patient interactions and streamline daily operations. It combines electronic health records with practice management tools, helping providers handle documentation, scheduling, and billing in one integrated system. 

Clinicians can quickly access vital patient information, such as demographics, allergies, medications, diagnoses, and lab results, through an intuitive dashboard or summary view. The platform is HIPAA-compliant, ensuring patient data security, and its scalable architecture allows practices to grow seamlessly without compromising performance. For organizations prioritizing efficiency, compliance, and long-term adaptability, CareTracker offers a balanced solution. 

Contact our customer sales representative at (315) 215-3447 to make an informed decision. 

Harris CareTracker Pricing Plans

  • Standard
  • Premium
$
245 / month/provider
$
399 / month/provider
What’s included
(Standard Plan)
What’s included
(Premium Plan)
  • Progress Notes
  • Clinical Templates Library
  • Clinical Documentation Flexibility
  • Cloud Hosting
  • Personalized Chart Summary
  • eRx
  • EPCS
  • Reports Module
  • Patient Portal
  • Recorded Training Videos
  • Electronic Encounter Capture
  • Missing Encounters overview
  • Claim Management
  • Collections Module
  • Integrated Clearing House
  • Internal Messaging System
  • ERA
  • Reports Module
  • Patient Portal
  • Cloud Hosting

Disclaimer: The pricing is subject to change.

PROS

CONS

  • Offers strong value for money, leading to affordable access to core billing features
  • Causes user frustration due to outdated interface and slow system changes
  • Provides reliable tech support, leading to smoother claim management and faster issue resolution
  • Users report software downtime leading to workflow disruptions
  • Delivers ease of use with fingerprint technology, leading to secure and efficient logins

Harris CareTracker EMR Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

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Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

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Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Today's most popular FAQs

Does Harris CareTracker EMR have a mobile app?

No, Harris CareTracker does not have a mobile app.

Does Harris CareTracker EMR offer an API?

Yes, Harris CareTracker offers an API.

How much does CareTracker EMR cost?

Harris CareTracker EMR offers two pricing plans, including EHR/EMR ($245/month/provider) and Practice Management ($399/month/provider). Get in touch with us for a custom price quote estimate.

Is CareTracker EMR cloud-based?

Yes, CareTracker EMR is a cloud-based solution.

Is Harris CareTracker EMR free?

No, Harris CareTracker EME is not free.

What are the main features of CareTracker EMR?

CareTracker EMR solution includes various features such as patient scheduling, billing, e-prescriptions, telehealth, analytics, online patient portal, text messages, management of quick tasks and more.

What languages does Harris CareTracker EMR support?

The platform supports the English language.

What level of support does CareTracker EMR offer?

CareTracker EMR offers support options such as live chat, email, phone and form submission.

What other apps does Harris CareTracker EMR integrate with?

The software integrates with 600+ healthcare networks and EMR systems.

Who are the main users of CareTracker EMR?

Harris CareTracker software caters to organizations of all sizes. It can be mainly used by healthcare practitioners with specialties in family practice, internal medicine, gastroenterology, and orthopedics.

Who are the typical users of Harris CareTracker EMR?

Typical users of Harris CareTracker include sectors like internal medicine, family practice, pulmonology, and more.

Harris CareTracker EMR Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Harris CareTracker EMR reviews

Overall Rating

17 Reviews

Excellent
24%
Good
41%
Average
6%
Poor
12%
Terrible
18%

Amber

Hospital & Health Care

N/A Employees

May 2023

Clinic Director, owner

May 2023

Clinic Director, owner

Amber

Hospital & Health Care

N/A Employees

Pros thumbs-up

Transitioning to a new EMR brought peace, indicating a positive experience in moving away from the previous system.

Cons thumbs-up

Issues with slowness, note corruption, and challenges with customer service have been experienced.

Amanda

Hospital & Health Care

N/A Employees

February 2023

Difficult System - Antiquated Interface

February 2023

Difficult System - Antiquated Interface

Amanda

Hospital & Health Care

N/A Employees

Pros thumbs-up

Harris CareTracker stands out as a comprehensive system for clinical input, management, and billing.

Cons thumbs-up

The system faces criticism for difficult customer support, an antiquated and buggy user interface, frequent downtime, slow adaptatito changes, lack of clinician-friendliness, challenging navigatiof reports, extended lag times, expensive reporting features for MIPS, poor interfacing with other systems, and past reliance Internet Explorer.

Karl S. Zackley

Accountant

Employees 50-99 Employees

January 2023

Harris CareTracker is great at billing and financial tasks

January 2023

Harris CareTracker is great at billing and financial tasks

Karl S. Zackley

Accountant

Employees 50-99 Employees

Pros thumbs-up

Harris CareTracker has been our billing RCM software, as well as our PM and EMR software for our clients. It has significantly increased our customer collections and significantly reduced our front-end denials. The system's ease of use for our personnel and clients is unrivaled by other applications. When we were transitioning our RCM system and looking for a new PM and EMR system to offer to our clients, I discovered nothing close to the ease of use, efficiency, and competitive pricing that Harris CareTracker provides during my use of the software.

Cons thumbs-up

I'd like to see a faster turnaround time on establishing interfaces with other EMR software for our clients who want to keep their present EMRs but bill through our PM system. We've observed some recent advances in this, so we're hoping for a faster turnaround time in the future. Other than that, I really love the software and its ease of use. I just wish our establishment doesn’t decide to switch to another platform because this software is everything I want.

Rio B.

Medical Practice

11-50 Employees Employees

December 2022

Very powerful, yet very simple to use

December 2022

Very powerful, yet very simple to use

Rio B.

Medical Practice

11-50 Employees Employees

Pros thumbs-up

We have used CT for a very long time and rely on it for all our PM and EMR needs. It is also perfect for our billing software and has helped us significantly increase our customer collections and reduce our front-end denials to less than 1%. CareTracker is easy to use and appreciated by both our employees and our clients. After numerous trials of various medical practice software, such as NextGen and Athena, I decided on CT because it provided the best value for money.We've been extra productive ever since!

Cons thumbs-up

We work with a lot of clients who prefer to keep using their own EMRs while processing the bills through our PM software. This is fine with us, but CareTracker is very slow at interacting with third-party apps, especially those with which it has never interacted before. I would like to see a faster pace for establishing interfaces with other EMR software. They do claim that it has been improved, but we are still waiting for a noticeable speed bump.

Amanda

Medical Practice

N/A Employees

September 2021

harris care tracker review

September 2021

harris care tracker review

Amanda

Medical Practice

N/A Employees

Pros thumbs-up

The eligibility tool is highlighted as a valuable feature that simplifies daily activities.

Cons thumbs-up

Pricing is considered high compared to other software options.

Steven

Hospital & Health Care

N/A Employees

May 2019

Caretracker in Windows 10 has issues

May 2019

Caretracker in Windows 10 has issues

Steven

Hospital & Health Care

N/A Employees

Pros thumbs-up

Configured properly, Harris CareTracker is easy to use, especially touchscreen desktops. After addressing touch screen issues through extensive research, it proves efficient for all-in-one touchscreen setups.

Cons thumbs-up

The use of Internet Explorer and its interference with the "Pinch-to-zoom" and "double-tap-to-zoom" functions Windows 10 posed usability challenges. Resolving this issue required researching how to disable these functions, involving a .css file injectiinto Internet Options. After this adjustment, accidental zooming was eliminated.

jerome

Medical Practice

N/A Employees

August 2018

CareTracker EMR is an incorporated cloud-based electronic restorative records (EMR) and practice administrati(PM) arrangement that takes into account claims to fame, for example, inward prescription, gastroenterology, pulmonology and orthopedics. The a

August 2018

CareTracker EMR is an incorporated cloud-based electronic restorative records (EMR) and practice administrati(PM) arrangement that takes into account claims to fame, for example, inward prescription, gastroenterology, pulmonology and orthopedics. The a

jerome

Medical Practice

N/A Employees

Pros thumbs-up

Emphasized for its easy learning curve, user-friendly functionality, seamless integratiwith third-party software, and a shared dashboard for managers and supervisors.

Cons thumbs-up

Customer support through email or phone is identified as a weak point, emphasizing the importance of thorough training due to occasional confusiwith the software.

Marsha

Medical Practice

N/A Employees

June 2018

I have used Caretracker for several years and it is user friendly and easy to maneuver.

June 2018

I have used Caretracker for several years and it is user friendly and easy to maneuver.

Marsha

Medical Practice

N/A Employees

Pros thumbs-up

Accessibility from anywhere, easy record retrieval, document printing, and upload capabilities make Harris CareTracker convenient. Users can create templates, save favorites for future use, enhancing overall efficiency.

Cons thumbs-up

Frequent notifications about being logged in another screen can be frustrating and disruptive.

Sofie

Medical Practice

N/A Employees

April 2018

Great software to manage doctor appointments and financing

April 2018

Great software to manage doctor appointments and financing

Sofie

Medical Practice

N/A Employees

Pros thumbs-up

Harris CareTracker is user-friendly, easy to learn, and offers various options for viewing and editing appointments. It boasts powerful features, including recall management and financing tools.

Cons thumbs-up

Occasional glitches and limitations in supporting full functions when working from home a personal computer are reported.

Anonymous

 

501-1,000 employees Employees

March 2018

A necessary evil in my job

March 2018

A necessary evil in my job

Anonymous

 

501-1,000 employees Employees

Pros thumbs-up

The software's reporting capabilities are a notable highlight, offering a variety of reports.

Cons thumbs-up

The user interface is criticized for its lack of coherence, with a bad flow and choppy layout, making it challenging to learn and not enjoyable to use.